Spent a lot of time today with Sam. She had excellent knowledge and skills with my recent rehomed Ukrainian chiweenie who is terrified. I was really struggling to get a correctly sized harness and on... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Love the local shop. Staff always feel attentive without being in my face. They make useful suggestions if another brand has similar to something I’m looking for they cannot be faulted. Another gr... Se mer
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The stuff at my local branch are excellent. Will always go that extra mile cannot praise them enough unfortunately your point system is absolutely appalling. I spend a lot of money monthly and have do... Se mer
Staff were extremely attentive, helpful and friendly on both occasions; 9th & 10th January 2025. I was looking for a new coat for my dog, I have back problems and had spent at least 15 minutes s... Se mer
Företagsinformation
Skrivet av företaget
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Kontaktuppgifter
United 11c, Telford Bridge Retail Park, Colliers Way,, TF34PB, Telford, Storbritannien
- 01952763029
4,9
Utmärkt
458 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All fine no issues friendly staff.
14 december 2025
Always a polite and professional person…
Always a polite and professional person waiting to help
7 december 2025
Jolly’s The Pet Shop is absolutely…
Jolly’s The Pet Shop is absolutely amazing! The variety of pets and supplies they offer is impressive, making it a one-stop shop for all pet needs. What really stands out is their exceptional customer service—staff are friendly, knowledgeable, and always willing to help with any questions or advice. Shopping there feels personal and welcoming, which makes the whole experience enjoyable. If you’re a pet owner or looking to get a pet, Jolly’s is definitely the place to go!
3 december 2025
Buy all my little dogs food and…
Buy all my little dogs food and essentials here, lovely staff too , highly recommend
1 december 2025
Brilliant selection under one roof
Brilliant selection under one roof, price point is fair and reasonable backed up with quality product that's well presented and easy to find!
Staff are helpful and friendly!
3 december 2025
The stuff at my local branch are…
The stuff at my local branch are excellent. Will always go that extra mile cannot praise them enough unfortunately your point system is absolutely appalling. I spend a lot of money monthly and have done for 18 months but cannot retrieve any points that needs to be addressed.
27 november 2025
great for our cat..
Brilliant,great for our cat, and our feathered friends too....the cats fat so she can't get them.. while we watch them on the.feeders...
15 november 2025
Great service
Very helpful staff always willing to help find what you are looking for. No problem returning items. All in all excellent.
26 november 2025
The assistants where very helpful and…
The assistants where very helpful and very friendly.
25 november 2025
The lady we dealt with was very helpful…
The lady we dealt with was very helpful and knowledgeable about which food to feed our dog
24 november 2025
Friendly and knowledgable
Friendly and knowledgable.
Also have set up for homeless people and their pets, this is a very kind and considerate service.
Have other services helping pets with the support of the public.
Well done .
23 november 2025
The staff were friendly & helpful
15 november 2025
products regulalry available
products regulalry available
Staff could be more alert to customer needs
I purchased three bulk items all very heavy, managed two to my car left third on shop floor by till, returned to collect, it had been moved!
Staff did not help carry to car!!
13 november 2025
Always polite and happy to help and the…
Always polite and happy to help and the bonus of a voucher to use, which made it worth the trip.
10 november 2025
Unclear advertising to obtain discount?
Buying dog treats that showed a price tag of 3 for £3.00 but was charged £1.30 for each! Perhaps I needed to buy the same flavour for the discount; if that was the case, it was not clear.
10 november 2025
Very helpful
I was looking for a particular type of food for my cat and the staff were very helpful with different choices. I also had problems with finding my discount voucher on my phone and they helped with that too. Great service.
5 november 2025
Good service
1 november 2025
Very helpful staff
A lovely member of staff gave me some invaluable advise for my puppy. She was very knowledgable and her advise turned out to be sound.She helped me decide on food for my puppy as she had a bad tummy with thd food she was on. She now is better.
1 november 2025
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