A massive thank you to all the staff at the Pontefract but special mention to Connor. Our new puppy arrived and I brought her in for a quick collar fit. He was great and went through the choices and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great place, prices are fair and reasonable, staff are always really friendly great that you can take the pets with you. Seems a company built on customers rather than a corporate conglomerate like mo... Se mer
Had my preferred products in stock at cheaper prices. Staff were great as I buy in bulk and they helped carry my purchases to my car. I will now be a regular visitor and have cancelled my expensive re... Se mer
Like the shop, it was well presented, more for dogs than cats but otherwise a good selection. Found the prices a little bit out- box of 40 cat food puches in the Jollyes shop was £22, but only £16.75... Se mer
Företagsinformation
Skrivet av företaget
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Kontaktuppgifter
South Baileygate, WF8 2LN, Pontefract, England, Storbritannien
- 01977809010
4,6
Utmärkt
112 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Never got anything in wot I go for was…
Never got anything in wot I go for was fine when first open but gone down hill staff never smile and are not helpful
18 oktober 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The young lad on the till was rude not…
The young lad on the till was rude not like the ladies you have working there
9 oktober 2025
Svar från Jollyes The Pet People - Pontefract
We appreciate your feedback and are sorry to hear about your recent experience. We will address this to ensure better service is provided going forward.
Staff very polite and friendly
Staff very polite and friendly, helpful with helping me find what I wanted
8 oktober 2025
Lovely staff
Lovely staff. Reasonable prices although something's are expensive compared to other shops. Lots of choice
12 september 2025
There was nobody qualified to dispense…
There was nobody qualified to dispense flea products this time you are going to lose custome
25 september 2025
Svar från Jollyes The Pet People - Pontefract
We regret you had this experience. We'll address the lack of qualified staff to prevent this issue from happening again. Thanks for your feedback.
Great selection of items
Great selection of items, competitively priced. We got everything we needed for our Dog.
Decent service too 🙂
22 september 2025
Staff gave me very sensible advice on…
Staff gave me very sensible advice on what dog foods to try with my senior dog.
I can’t remember name of staff but they deserve praise.
20 september 2025
Extremely helpful staff
9 september 2025
I bought 8 big tubes of frozen dog…
I bought 8 big tubes of frozen dog food. The customer service person made me empty the basket one by one. Instead of letting me tell her how many of each I’d chosen.
6 september 2025
Fantastic selection of products at…
Fantastic selection of products at really good prices. Staff are always friendly and helpful. I’ve used Jollyes many times and will continue to do so.
22 augusti 2025
I have been a few times
I have been a few times . But didn’t realise they charge you tax on your purchase . £12 tax on a £62 purchase. Not happy
21 augusti 2025
Omdöme utan inbjudan
Svar från Jollyes The Pet People - Pontefract
Good afternoon
tax is included in all listed prices . it you add every item single cost this would come to the final sales amount and then it would also be listed a subtotal and VAT for those able to claim back VAT
thanks
Fantastic customer service
Fantastic customer service. Came in for a harness fitting and Ayanna was brilliant: really knowledgeable and helpful. Other members of staff came to pet my dogs too which was lovely. Staff are really friendly.
15 augusti 2025
Omdöme utan inbjudan
the reason i go to jollies is to get…
the reason i go to jollies is to get what i want for my dog , and get advice where needed
22 juli 2025
The staff in the shop are very polite…
The staff in the shop are very polite and very helpful. Nothing is too much trouble for them. It is a pleasure to shop there. There is no hassle. They just leave you to shop and if you need any help they are there on hand.
20 juli 2025
Lots of choice in store & staff are…
Lots of choice in store & staff are always polite & helpful.
3 juni 2025
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