Jollyes The Pet People - Christchurch Omdömen 

668
TrustScore 4.5 av 5

4,6

Unit 5&6 Christchurch Trade Park, Somerford Road, BH23 3PY Christchurch, England, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fantastic staff. Happy staff. Extremely helpful. Our dog really enjoys his visits to Jollyes as staff always welcome him as do other shoppers .. Always a fun & enjoyable time @ Jollyes. Makes for... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have been using Jolleys own Lifestyle grain free Artisan range of dog food for my 2yr old Labrador since he came off puppy food. It has a great rating on the highly thought of allaboutdogfood websi... Se mer

Betygsatt 5 av 5 stjärnor

Extremely helpful staff. One member stopped stacking shelves from being on knees to guide me to where a product was, instead of just vaguely pointing 'over there' . When I was paying and enquire... Se mer

Betygsatt 5 av 5 stjärnor

I was left to peruse what I wanted at my leisure which was nice, although staff came across as very approachable if any help had been needed. When I got to the checkout the member of staff at the till... Se mer


Företagsinformation

  1. Djuraffär
  2. Husdjursstylist
  3. Foderbutik

Skrivet av företaget

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Kontaktuppgifter

  • Unit 5&6 Christchurch Trade Park, Somerford Road, BH23 3PY, Christchurch, England, Storbritannien

  • 01202 084 170

4,6

Utmärkt

TrustScore 4.5 av 5

668 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(668)

9 220 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

NO COLLECTION NOTIFICATION ❗️

NO COLLECTION NOTIFICATION
Or answering the phone !!!
I made a click and collect order yesterday. I’ve had a confirmation email but it’s now 11:30 the next day and they advertised it can be collected within one and two hours nothing at all and they’re not picking the phone up.❗️aaaargh I don’t want a wasted journey

26 juli 2026
Omdöme utan inbjudan
Logotyp för Jollyes The Pet People - Christchurch

Svar från Jollyes The Pet People - Christchurch

We sincerely apologize for the frustration and inconvenience you've experienced with your click and collect order and our phone lines. We understand how important timely communication is, and we regret that we failed to provide you with the expected service. We are actively looking into why you didn't receive a collection notification and why our phones were not answered. We appreciate you bringing this to our attention.

Betygsatt 5 av 5 stjärnor

Fantastic , happy & helpful staff.

Fantastic staff. Happy staff. Extremely helpful.
Our dog really enjoys his visits to Jollyes as staff always welcome him as do other shoppers ..
Always a fun & enjoyable time @ Jollyes. Makes for a pleasurable shop.

9 maj 2026
Logotyp för Jollyes The Pet People - Christchurch

Svar från Jollyes The Pet People - Christchurch

We are so glad to hear you and your dog enjoy visiting us! Our team strives to create a welcoming and fun experience for everyone. Thank you for your kind words.

Betygsatt 5 av 5 stjärnor

staff are always so friendly and…

staff are always so friendly and knowledgeable and really helpful. great prices, great range of products, I only shop for my cats at Jollyes!

31 mars 2026
Logotyp för Jollyes The Pet People - Christchurch

Svar från Jollyes The Pet People - Christchurch

We're happy to hear that our team's knowledge and helpfulness stood out! It's great to know you appreciate our prices and product range. Thank you for your positive feedback!

Betygsatt 3 av 5 stjärnor

In store was fine and staff very…

In store was fine and staff very helpful.
App not working and unable to log in. Apparently this is a known ongoing issue with the app which has never been resolved.

26 februari 2026
Logotyp för Jollyes The Pet People - Christchurch

Svar från Jollyes The Pet People - Christchurch

We appreciate your feedback and are happy that our in-store team was helpful. We apologize for the ongoing app issues and any frustration it caused. We are working to resolve it.

Betygsatt 5 av 5 stjärnor

Great Store with Quality Products

I have been using Jolleys own Lifestyle grain free Artisan range of dog food for my 2yr old Labrador since he came off puppy food. It has a great rating on the highly thought of allaboutdogfood website which made me choose it in the first place, is very competitively priced, most importantly, my dog loves it and has an extremely soft, shiny and healthy coat. I travel half an hour to the Christchurch branch, the staff are consistently very friendly and helpful, no query is too much trouble and I am always served with a smile. There is also a great range of natural treats and chews which are reasonably priced.

5 februari 2026
Betygsatt 3 av 5 stjärnor

Cat food is good

Cat food is good. The branded litter is not as good as other supposed lesser quality cat litter, for example felight is better quality & not available from Jolleyes ( it used to be). Own branded litter is very dusty & has lost domestic of its quality over the last 6 months or so.

25 januari 2026
Logotyp för Jollyes The Pet People - Christchurch

Svar från Jollyes The Pet People - Christchurch

Thank you for your review. We appreciate you letting us know about your experience with our cat litter. We're sorry to hear that the quality has not been consistent with your expectations, especially compared to Felight. We'll look into this.

Betygsatt 3 av 5 stjärnor

lack of product

lack of product. Shame as Pets at home stock what you do not.
Maybe be we caught the person on the till/checkout on an off day think it was the store manager! Lack of thanking us for our custom or a goodbye, engagement/customer service costs nothing.

12 januari 2026
Betygsatt 5 av 5 stjärnor

Dog coats…

The shop was well stocked with plenty of dog coats of many different sizes. Our dog is a pub/daschund cross, so long and rotund 😄. Was great to be able to find 2 coats that actually fitted and allows the dog to move 🤣. Staff were very helpful and we were served politely and quickly.

10 januari 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer