The lady who served me, Tania, went out of her way to help me carry my purchases outside to my car, even when I insisted I could manage. Excellent customer service.
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had a great experience at Jollyes today, Charlotte was super helpful and knowledgeable on dog food and helped us pick a great weight loss food for our dog.
Företaget har svarat
First time we’d been in to Jolley’s (Chester store) we were very happy with the service we received when looking for some new feeding bowls for our cats and some alternative foods for our fussy eaters... Se mer
The young lady that served us was a credit to your company, the advice and information she gave to us was very impressive, I can assure you that my wife and I will now be calling into your store when... Se mer
Företagsinformation
Skrivet av företaget
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Kontaktuppgifter
2B Chester Retail Park , Old Seals Way, CH1 4RY, Chester, Storbritannien
- 01244 918800
4,8
Utmärkt
174 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Our visit to Jollyes
We were served by a very helpful and friendly young man. Unfortunately we didn’t get his name.
We bought some treats for the dog and we used the dog tag machine ,
We thought the dog tag was good value and well made.
7 januari 2025
Good advice from friendly staff
4 januari 2025
Fantastic store with friendly staff…
Fantastic store with friendly staff with amazing knowledge
31 december 2024
The young man who gave me lots of…
The young man who gave me lots of advice and was very helpful
29 december 2024
Excellent
Excellent. The Assistant Manager carried my purchase outside as I have a bad back.
27 december 2024
Friendly and helpful staff-thankyou
24 december 2024
Excellent range of raw food
Excellent range of raw food. Fast and efficient service from friendly staff.
23 december 2024
The young man who served me had…
The young man who served me had excellent customer service- it was my first time in store but I will definitely be back - and hopefully get the same service
21 december 2024
I visited Chester store for the first…
I visited Chester store for the first time, I was looking at Raw feeding my dog but really didn't know where to start!
Having approached a staff member called Stephen and explained what I was looking for, Stephen went above and beyond in helping me understand the process of Raw feeding, pros and cons etc, I explained my dogs allergies and ailments, Stephen helped me with my purchases that day, he also recommended flea and worming tablets and advised that there was a Vet in store one day a week which I didn't know about.
So I want to give Stephen the recognition he truly deserves and I look forward to seeing him again in store for more purchases and recommendations.
20 december 2024
Really helpful friendly staff helped…
Really helpful friendly staff helped with heavy goods took to my car
20 december 2024
Lady was really nice and helpful
20 december 2024
Excellent 👌
At last! A store with everything I need for my wide variety of animals. All under one roof with no trekking around different shops. Good prices too. Very happy.
16 december 2024
Great products for pets with allergies…
Great products for pets with allergies and products that are all natural and healthy. Really impressed with the range of products and friendly team member on checkout when I visited.
16 december 2024
Standard visit, nothing special.
I recently visited the Chester Greyhound store and have since received multiple emails from Jollyes asking me to leave a review. One request would have been sufficient, but I was sent several.
The store itself was fine, but nothing particularly noteworthy. I found the prices to be a bit higher than expected, and the staff didn’t come across as especially friendly or helpful.
Additionally, I’d like to mention that the review link provided in the emails appears to be trackable. I’d much prefer non-tracking links when businesses ask for feedback via email.
15 december 2024
Jollyes had what I wanted. . . And more.
Jollyes had what I wanted, and more. My usual dog food store (well known) did not have the popular, widely known puppy food that I wanted. This happens too often. Jollyes had it! They also had a much better choice of parrot accessories and treats that the other store lack. Bonus! Jollyes has gained a new regular customer. I must also add that the staff were really helpful and friendly. I will be recommending Jollyes.
16 december 2024
Very pleasant young lady she explained…
Very pleasant young lady she explained your loyalty club well and the benefits.
16 december 2024
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