Hi I was in Jollyes Bangor branch NI & asked Sarah ,one of the Supervisor's, advice regarding appropriate dog food for my Yorkshire Terrier ,who has a few health issues. I can not speak highly enou... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
One of our German Shepherd dogs has EPI and can only eat very low fat raw food. The brand we use is often hard to find and wasn't in stock in any of the Jollye's shops near us - but Holly the Manager... Se mer
Staff are always interested in you and your pet. Helpful in giving advice. Our dog was ill and Holly pointed us to Lifestage grain free food and Bonnie eats this no problem and hasn’t been ill since.... Se mer
Most of the staff are lovely and polite ,one girl imparticular is very rude ,refused to serve me at till ,asked me to go to the other till were a staff member was already serving a customer,I had lar... Se mer
Företagsinformation
Skrivet av företaget
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Kontaktuppgifter
1 Faulkner Road, Bangor, BT20 3JS, Bangor, Storbritannien
- 02891 273590
4,7
Utmärkt
958 omdömen
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Not good staff
Most of the staff are lovely and polite ,one girl imparticular is very rude ,refused to serve me at till ,asked me to go to the other till were a staff member was already serving a customer,I had large dog bag of food in hand as well as other items ,for her to call the male behind me and to serve him,while I'm still waiting in line ,
she never has a smile on her face either,not good customer service at all ,this is in Bangor store northern Ireland
23 maj 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
My go to!
Always have what I need and much better priced than some other well known stores.
12 maj 2026
Svar från Jollyes The Pet People - Bangor
We're so glad we have what you need and that our prices are better for you! Thank you for your feedback.
Service is getting worse
Service is getting worse! Had to squeeze past two staff members talking to get to til. Then they ignored me and kept talking. Eventually the male came over, didn't apologise just mumbled something and scanned my products. I have supported this store for many years but find the customer service is getting worse
6 maj 2026
Omdöme utan inbjudan
Svar från Jollyes The Pet People - Bangor
We appreciate you taking the time to share your experience. We're sorry to hear that our service did not meet your expectations. We'll address this internally to ensure our team provides better customer service in the future.
Helpful and considerate staff
Helpful and friendly staff, great selection of cat treats
27 februari 2026
I love bringing my dog into Jolleys it…
I love bringing my dog into Jolleys it is a wee trip out for her. The shop is organised and clean. The staff are very friendly. The items are very reasonably priced and good quality.
26 februari 2026
Friendly and helpful staff
22 februari 2026
Get help every time I need it staff…
Get help every time I need it staff friendly help me lift things that are to heavy for me
23 februari 2026
Svar från Jollyes The Pet People - Bangor
It is great to hear that our team are happy to help you lift products that are heavy so thank you for your lovely feedback!
Kind regards,
Jollyes Customer Care
Always welcomed when I enter the…
Always welcomed when i enter the premises , either with a hello, a nod of the head or eye contact. Staff always willing to help, carrying item to the til or even out to the car for me. Long term memebrs of staff reconise me and engage in joyful banter
20 februari 2026
Good value and lots of selection
A brilliant shop with loads of selection and great value. Very friendly staff also!
3 februari 2026
Had what I wanted
Had what I wanted, and a lovely pleasant young man that served me. Lovely staff
4 februari 2026
Competitive pricing and fab customer service
Staff are always very friendly and helpful, pricing is competitve and they have recently taken the step to stop selling live animals - encouraging to see a company put ethics over profit.
29 december 2025
Friendly helpful staff
Friendly helpful staff. Good variety of goods for birds and dogs
24 januari 2026
Excellent help when dog food. Life stagebuying dog food
Excellent help when buying dog food. Offered to
Take out to car without my asking. Wonderful. So polite. Very well done. This is why we keep returning to
Bangor Jolly’s
29 januari 2026
Great pet shop!
Always good customer service and good selection in store. Good layout in store of goods which makes it easier to find what you are looking for. Love having a mooch around to look for doggy treats!
21 januari 2026
Was happy getting my 4 cats sorted with their food and also wormers
Was happy with my purchase, fairly well priced. Staff was helpful.
22 januari 2026
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