Jake was fantastic. He was kind enough to give me a complete instruction of the hot tub, as when it was installed I had lots going on and didn’t retain the information that day. Jake was patient and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jake, the engineer who serviced our hot tub did a first rate job. He had an encyclopaedic knowledge of hot tubs and was able to correctly diagnose one or two issues we were having in a matter of momen... Se mer
I have to write in and commend Jake who installed my hot tub last year. He is so knowledgeable about the science behind getting the chemical balance right, as well as the actual operations of... Se mer
Poor after sales service. Unable to connect wifi since day 1 of installation. Contacted Customer Service to ask for someone to help. Acknowledged and said a technician will be in touch. Now 10 days... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Choosing the right hot tub for you can be a minefield with over 50 brands now available in the UK. Johnsons Wellis provide an exceptional choice of premium, European-made hot tubs from the largest hot tub manufacturer in Europe – Wellis Spas. As an established Wellis Premium Partner, we here at Johnsons are able to offer our customers not just the best offers available on Wellis hot tubs, but also the outstanding service to go alongside it.
Kontaktuppgifter
Sarre Business Centre, Canterbury Road, CT7 0JZ, Birchington, Storbritannien
- 01634 566 005
- customercare@johnsonswellness.co.uk
- johnsonsleisure.co.uk
4,8
Utmärkt
261 omdömen
Ingen aktuell inbjudningshistorik
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Lovely fella Tony came and sorted out a…
Lovely fella Tony came and sorted out a few small issues with my tub. And left me with a spa pack of chemicals and filters. Good job well done.
15 maj 2023
Omdöme utan inbjudan
Great hot tub service from Johnsons
We recently bought a hot tub from Johnsons and the whole experience has been very positive. From the sales process with Timur, to the site visit (I didn't get a name, sorry 30Mar2023) to the installation with Jake and Jordan (03Apr2023) and the commission of the hot tub (I didn't get a name sorry 11Apr2023), the whole process has been seamless and professional. Everyone we interacted with was friendly, knowledgeable and efficient. Thank your for a great service, we're enjoying the hot tub very much and definitely recommend Johnsons.
3 april 2023
Omdöme utan inbjudan
Wellis Hot tub purchase from Johnsons leisure
I purchased a Wellis hot tub from Johnsons leisure last autumn and Im very pleased with the whole service from start to finish. I first made contact with the sales representative Timur he was extremely helpful, friendly and provided me with clear and informative information about my purchase. He was always happy to help and built a genuine rapport with myself which made me feel at ease and I knew I was was being looked after throughout the process. The delivery of the hot tub was faultless and very quick and professional. And Jake and Jordan got everything set up and working then explained in detail how everything worked. I am really happy with the quality and overall experience of the hot tub bought. I would definitely recommend Johns leisure.
5 april 2023
Omdöme utan inbjudan
Great installation and advice
Gareth and Jordan were great at our Wellis Spa installation. Offered advice on our spa base, setup, operation and chemical requirements. Also cleaned away all the packaging. I can thoroughly recommend them. Thanks guys!
28 april 2023
Omdöme utan inbjudan
I find the two men extremely helpful…
I find the two men extremely helpful clear and concise in their instructions. I would recommend them to anybody I didn’t 10 out of 10.
27 april 2023
Omdöme utan inbjudan
Jake Gareth and Jordan really helpful…
Jake Gareth and Jordan really helpful pleasure to have install the tub
24 april 2023
Omdöme utan inbjudan
Excellent service
Excellent service from the Team that set up our new hot tub .
19 april 2023
Omdöme utan inbjudan
Great delivery service by Tony and…
Great delivery service by Tony and Gareth. Helped the crane driver to safely navigate the hot tub over our wall and positioned it carefully on the decking. Offered set uk advice and opportunity to contact them should we need advice and support.
31 mars 2023
Omdöme utan inbjudan
Hot tub delivery
Just had the tub delivered by Tony and Gareth - absolutely fantastic service. Very helpful and friendly offering plenty of advice to help us along the way. Thanks guys
22 mars 2023
Omdöme utan inbjudan
Hot tub delivery
Tony and Gareth were great! Really helpful and friendly.
22 mars 2023
Omdöme utan inbjudan
Tony and Gareth were amazing
Tony and Gareth were amazing. So helpful and nothing was too much trouble.
We would recommend them to anyone
22 mars 2023
Omdöme utan inbjudan
Wow! Great Service, Very Happy 😊
Wow! Great service - Jake & Jordan phoned in advance to let me know they'd be with me within the hour. They did not disappoint. Both were really friendly guys & very polite. They did a fantastic job setting up the infrared sauna, they waited until it had heated up, whilst it was heating up, they put all the boxes back onto the truck & flattened them. I was shown how to operate the sauna & all the different features. We also discussed how a moving from one home to another was a service that was offered. So pleased with how this delivery & installation process went - very, very happy 😊
20 mars 2023
Omdöme utan inbjudan
A great job well done
Just had our sauna installed by Gareth and Nate and can only give them 5*!
They have done a marvellous job and taken away all the cardboard and rubbish too! They arrived early and worked so hard to get it right for us. Lovely guys and so accommodating and helpful, a great team and happy customers 😊 we love it already 👍🏻
20 mars 2023
Omdöme utan inbjudan
Gareth and Tony were great
Gareth and Tony were great - very tidy and explained everything clearly. Did everything they could to help set up the hot tub and ensure we were comfortable with it all before leaving. Very happy with the purchase and delivery.
17 mars 2023
Omdöme utan inbjudan
Tony & Garf just installed our hot tub
Tony & Garf just installed our new hot tub. They got the hot tub through the side of the house and onto our decking with ease. The weather was truly awful, rained all day, there was no complaint whatsoever. They also took time to explain how it all works, the pumps and filters and chemicals and left a phone number for any future queries. Would highly recommend Johnsons and their staff for your installation.
17 mars 2023
Omdöme utan inbjudan
Tony and Jordan arrived promptly and…
Tony and Jordan arrived promptly and were quick to get on with the installation of the hot tub fully explaining the features and maintenance of the water chlorine, alkaline and ph levels. Extremely satisfied customer.
15 mars 2023
Omdöme utan inbjudan
Hot tub Installation
Gareth and Wayne were great when installing the hot tub. Very informative about the process and the chemicals. Nothing was too much for these chaps! Would absolutely recommend these two! Wonderful thank you 😊
9 mars 2023
Omdöme utan inbjudan
Svar från Johnsons Wellness
Hi Sophie,
Thanks for letting us know.
We try our best here at Johnsons to give our customers the best experience possible.
Kind regards
The Team at Johnsons
Hot tub delivered by Tony and Joe…
Hot tub delivered by Tony and Joe today. Fantastic customer service, so helpful and pleasant. Also let us know we could contact them with any questions, above and beyond, thank you!
1 mars 2023
Omdöme utan inbjudan
A good team
A good team. Helpful efficient tidy and professional. Well done
21 februari 2023
Omdöme utan inbjudan
Hot Tub Installation
Gareth and Wayne were great, smooth installation and instructions for using Hot Tub
15 februari 2023
Omdöme utan inbjudan
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