A brilliantly helpful shop who helped me to buy a surprise Tissot watch via email for my fiance for our wedding at reasonably short notice. They resized and engraved at no extra charge and were helpfu... Se mer
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Det här tycker kunderna
I recently purchased a necklace online from Johnsons Jewellers and cannot fault the service. The item was despatched straight away and I was kept updated with emails, I also received two phone cal... Se mer
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Exceptional Service from Start to Finish 🌟 A huge thank you for the exceptional service and advice during our recent visit. We really appreciated the time, knowledge and genuine care shown fro... Se mer
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I always bring all of my jewelry to Johnson’s jewellers they are the best in town! They go above and beyond for their customers. I could not recommend them enough. Trust me, go there and you will be... Se mer
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Företagsinformation
Skrivet av företaget
An independent family-owned jeweller established since 1897, stocking only the finest luxury watches and exquisite jewellery. Johnsons Jewellers are proud to be part of the worldwide network of Official Rolex Retailers. Other prestigious brands include Tudor, Omega, Breitling, TAG Heuer and more. All the fine jewellery in-store have been hand selected, bringing you pieces you will not find in other high street jewellers.
Kontaktuppgifter
51 Queens Road, CV11 5JX, NUNEATON, Storbritannien
- 02476 347 038
- info@johnsonsjewellers.co.uk
- johnsonsjewellers.co.uk
4,9
Utmärkt
120 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant company and customer focussed
I have nothing but praise for the Team at Johnson’s! I ordered a (to me) expensive timepiece and they quickly acknowledged the order and delivered it the very next day, with the bracelet sized perfectly as promised
A special shout out to Bethan, who has been amazing!
Thanks again!
17 april 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hi Michael,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a positive experience with Johnson's.
We take pride in being a customer-focused company, and it means a lot to know that our efforts showed in your interaction with our team. We're especially glad you received your timepiece quickly and with the perfect bracelet size – that's exactly what we strive for!
We'll be sure to pass on your kind words to Bethan, she'll be delighted to hear she made such a positive impact.
Thank you again for choosing Johnson's. We look forward to serving you again in the future!
Best wishes,
Johnsons Jewellers
Great experience start to finish
I wasn’t local so couldn’t visit the shop and I had all my dealings with them remotely. They were really patient with my many queries and very responsive and helpful. Big thank you to Bethan in particular. It was a great experience from start to finish and the pieces I ordered were wonderful. I was so delighted when I saw them - even better than I’d expected.
4 april 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Dear Gail,
Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear you had a great experience from start to finish.
We pride ourselves on exceptional customer service, and we're glad Bethan was patient and helpful in answering all your questions. It truly makes our day to know you were delighted with your pieces – even better than expected!
We appreciate your business and hope to see you again soon!
Thanks again,
Johnsons Jewellers
I was very happy with the help and…
I was very happy with the help and patience from Andrea with my purchase. I would not hesitate to recommend anyone to buy from them . A lovely independent jeweller.
Fiona.
27 mars 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Dear Fiona,
Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that Andrea's help and patience made your shopping experience so positive. We'll be sure to pass your kind words on to her to let her know to keep up the high levels of customer service.
Thank you again for your review and we look forward to serving you again in the future.
Best wishes,
Johnsons Jewellers
♡ An outstanding staff.
♡ An outstanding staff.
♡ The Quality packaging.
♡ Despatched on time.
♡ Arrived on time.
♡ the price is lover then
else anywhere.
♡ Especially the office
assistant Ms Bthan
Newland performance is
unspeakable remarkable.
♡ I genuinely recommend to
readers to perches
from.them.
With peace
MO
25 mars 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Dear MO,
Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience and we're delighted to hear you found our staff outstanding, especially Mrs. Bethan Newland – we'll be sure to pass your kind words on to her!
We're so happy you would recommend us to others, and we hope to see you back again soon!
Best wishes,
Johnsons Jewellers
Exceptional every time!
The team here consistently deliver an exceptional level of customer service.
Professional and friendly, approachable and knowledgeable.
Always a fabulous, high quality selection of jewellery and watches.
Nothing is ever too much trouble, always a warm and welcoming environment.
29 februari 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hi Gemma,
Thank you so much for this glowing 5-star review! It truly makes our day to know that we consistently deliver an exceptional level of customer service for you!
We strive to create a welcoming environment where our team can provide professional, friendly, and knowledgeable service and are glad this resonated with you.
We look forward to welcoming you back again soon!
Best wishes,
Johnsons Jewellers
Fantastic service
Fantastic service, I only purchase from here! Thanks guys
29 februari 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hello Conor,
Thank you for your wonderful 5-star review. We truly appreciate your loyalty and are so glad you choose us every time! We work hard to provide excellent service, and your feedback means a lot to us.
We look forward to seeing you again in the future.
Best wishes,
Johnsons Jewellers
I had an excellent experience with…
I had an excellent experience with Johnson Jewellers when having three rings re-sized and cleaned. The works were done to an exceptional standard and completed in a timely manner for a very reasonable price. Will’s professionalism and personalized service stood out. It's a fantastic family business that offers a level of service unmatched by big-name jewelers on the high street. Highly recommended.
9 februari 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hello Sam,
Thank you for your wonderful 5-star review. We're delighted that you are happy with the resizing and cleaning of your rings. We will pass your message on to Will to let him know to keep up the amazing work.
Thanks again for your kind words and recommendation. We will look forward to serving you again in the future.
Best wishes,
Johnsons Jewellers.
Outstanding Service
Was in the store on Saturday and was greeted and served by Candice.
Superb service again as always, A great vibe in the store. Great products, great service rounded off with a nice coffee here’s to your next 125 years🥂🥂.
Can not wait for my next visit.
17 februari 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hello Russ,
Thank you so much for your fantastic 5-star review! We are so happy to hear you had a fantastic experience in-store. Customer service is our top priority here at Johnsons, and we're glad this resonated with you. We will pass your message on to Candice to let her know to keep up the amazing work.
We look forward to welcoming you back to Johnsons on your next visit.
Best wishes,
Johnsons Jewellers
I had an exceptional experience with…
I had an exceptional experience with Johnson Jewelers while purchasing two separate watches over the last five years. Their professionalism and personalized service stood out, keeping me informed at every step. It's a fantastic family business that offers a level of service unmatched by big-name jewelers on the high street. Highly recommended for a delightful shopping experience. Special thanks to Will.
11 februari 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hello,
Thank you for sharing your 5-star experience with us. We’re delighted to hear about your loyalty over the past five years and appreciate your high praise for our professionalism, service, and attention to detail. We take pride in our customer service and shopping experience and we are glad this resonated with you. We will share your message with Will and the entire team to let them know to keep up the amazing work.
Thanks again, and we look forward to welcoming you back soon.
Best wishes,
Johnsons Jewellers.
Go to Johnsons Jewellers.
Fantastic customer service and attention to detail. Great choice of items which was also made easier by informative and easy to navigate Web site.
26 januari 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hi Craig,
Thank you for taking the time to leave us a fantastic 5-star review. We are delighted to hear you found both our customer service and website both helpful and informative. We strive to provide a seamless shopping experience for our customers, and we are glad this resonated with you!
We will look forward to welcoming you back to Johnsons in the near future.
Best wishes,
Johnsons Jewellers
Excellent customer service …
Charlotte provided excellent customer service when purchasing a Tudor Black Bay. From keeping us updated from when we ordered to making the collection very special. All staff are friendly and make all purchases an event no matter how much money you plan on spending.
21 december 2023
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hi Luke,
Thank you so much for your fantastic review. We're thrilled to hear you had such a wonderful experience with Charlotte and our team. Customer service is our top priority, and it's great to hear we hit the mark with you. We'll be sure to pass your feedback on to Charlotte and the rest of the team to keep up the amazing work!
We hope to see you again soon.
Best wishes,
Johnsons Jewellers.
Excellent
Excellent! One word says it all to describe all aspects of the business from a customer’s perspective. The advisors seem passionate about their products and give the impression that they love their jobs. They also carry out watch and jewellery repairs in house and repairs are turned around in a timely manner, and carried out to an exceptional standard.
5 januari 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hello Mark,
Thank you for taking the time to leave such a fantastic 5-star review! We are thrilled to hear you had such a positive experience when shopping at Johnsons. Customer service is our top priority and we are glad this resonated with you. We will forward your message to the team to let them know to keep up the amazing work.
We look forward to welcoming you back to Johnsons in the near future.
Best wishes,
Johnsons Jewellers.
Great customer service
10 januari 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hello Ben,
Thank you for taking the time to leave a 5-star review. We strive to provide excellent customer service and are happy to hear we met your expectations.
We will look forward to welcoming you back to Johnsons in the near future.
Best wishes,
Johnsons Jewellers
Best wishes,
Johnsons Jewellers
Bought a lovely watch on line
Bought a lovely watch on line. Email communication was excellent, helpful, prompt and many photos of the watch. Totally without any pressure while I tried to make my mind up. Pam was a credit to the shop. I would definitely use the shop again.
23 januari 2024
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hello Richard,
Thank you so much for taking the time to share your wonderful 5-star review. We are delighted to hear that you had such a positive experience when shopping online at JohnsonsJewellers.co.uk, and that Pam was able to assist you. We will pass on your message to the team to let them know to keep up the amazing work.
Best wishes,
Johnsons Jewellers
Johnson’s Jewellers has been my go-to…
Johnson’s Jewellers has been my go-to for over two decades, and their exceptional service and knowledgeable staff keep me coming back. Whether it’s fine men’s watches or exquisite women’s jewellery, they consistently exceed expectations. A gem in the world of jewellery shopping!
There is always a personal touch from the team which sets them apart from most other companies.
Ask for Mark or one of the team, they will assist your every need
16 december 2023
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hi Derren,
Thank you so much for your wonderful 5-star review. We appreciate your kind words and for you being a loyal customer for over two decades!
We strive to provide exceptional customer service and we are thrilled to hear that you have experienced this time and again. We will be sure to pass on the message to Mark and the rest of the team.
We look forward to welcoming you again in the future.
Best wishes,
Johnsons Jewellers
Rolex
Unintentionally treated myself to a new watch. Excellent service as always.
4 november 2023
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hi Kiran,
Thank you so much for taking the time to leave us this wonderful 5-star review! We are delighted that you enjoyed your shopping experience with us at Johnsons. Delivering the best service to our customers is our top priority, and we are delighted to know that we were able to provide you with such a positive experience.
We look forward to welcoming you back to Johnsons in the near future.
Best wishes,
Johnsons Jewellers
Rude sales assistant
Went into this shop several times last month as they were repairing my jewellery, then when I went to pick it up the shop assistant was extremely rude to me, looked down at me as if she was judging me and almost flung my item at me without as much as a goodbye or any eye contact, never have I been served anywhere with such rudness and and bad manners. She obviously never went to charm school. If going to buy anything good luck, if going to have anything repaired don't bother go somewhere else.
16 september 2023
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Dear Mrs White,
Thank you for your feedback about your recent experience at Johnsons Jewellers in Nuneaton. We are extremely sorry to hear that you were not satisfied with the level of service you received. We pride ourselves on our exceptional customer service and extensive product knowledge, and we are disappointed to hear that we did not meet your expectations.
Please do feel free to reach out to our store manager on info@johnsonsjewellers.co.uk with any further comments, concerns, or suggestions you wish to share.
Best wishes,
Johnsons Jewellers
This is a great jewellers with very…
This is a great jewellers with very helpful and knowledgeable staff. I have visited this store many of times over the past few years and the service has been excellent. I would like to say a big thankyou to mark for making my new purchase so pleasant and spending the time to show me a number of alternatives. I would highly recommend this family run business they really are so helpful.
15 juni 2023
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hi Scott,
Thank you so much for your kind words! We're thrilled to hear about your positive experiences at Johnsons. It's wonderful to know that our staff, especially Mark, could assist you effectively and make your new purchase enjoyable. We truly value your recommendation and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out.
Best wishes,
Johnsons Jewellers
Outstanding service, thank you!
Outstanding service, thank you! I am a serving member of HM Forces stationed overseas, and I recently contacted Johnsons Jewellers to enquire about a Tudor watch for my wife and I. I received prompt emails and excellent assistance from Derek and more recently Bethan. Today my watch arrived and it is simply a work of art. I cannot praise the team highly enough for going that extra mile to ensure my watch arrived safely. Thank you again. RM
9 juni 2023
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hi Roger,
Thank you so much for your kind words and 5-star review with us! We are thrilled to hear that your experience when shopping at Johnsons. Delivering the best service to our customers is our top priority, and we are delighted to know that we were able to provide you with such a positive experience.
Best wishes,
Johnsons Jewellers
Find another jewellers - don’t waste your time!
I’ve Visited the Nuneaton store twice in a week and the customer service both times was appalling…took my newly bought engagement ring in to be resized to be told they couldn’t do it and I would loose stones if I sized it down…and they “prefer” to only deal with Jewellery from local suppliers - wow so sorry my fiancé bought it in New York! Luckily found an experienced jeweller locally who said as the stones were individually held it wasn’t a problem and were helpful, caring and knowledgable… unlike the staff at Johnson’s Nuneaton… the atmosphere is depressing and customers are made to feel awkward and listening to a member of staff today speaking to a lady looking for a retirement gift was toe curdling and couldn’t have been less helpful if she tried! Having been in sales for 23 years I would never recommend or return to this store… stay clear and go somewhere where they welcome and value customers….
21 november 2022
Omdöme utan inbjudan
Svar från Johnsons Jewellers
Hello Nicola,
Hello Siobhan,
We are terribly sorry to hear about your experience when shopping at Johnsons Jewellers. As we pride ourselves on our customer serice we are dissapointed that we missed the mark with you. Please accept our sincere apology.
If you have any further comments please contact us on infor@johnsonsjewellers.co.uk
Best regards,
Johnsons Jewellers
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