Purchased an glass oil lampshade after braking the one we had. The chosen lampshade was packaged well and delivered quickly and efficiently by a reputable delivery company. The product fits pe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
John Moncrieff Lighting Ltd is the place to go for fine lighting. The Victorian oil lamp globes we less expensive than any of the same model I've seen. Customer service is excellent. I will continu... Se mer
Simple and easy to order, great customer service responded quickly to my query and kept me updated until order dispatched. Order tracked and delivered within 2 working days. A very Happy Mother in Law... Se mer
Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting.... Se mer
Företagsinformation
Skrivet av företaget
John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.
Kontaktuppgifter
Unit 11 Clashburn Road Bridgend Industrial Estate, Kinross, KY13 8GB, Kinross, Storbritannien
- 01577864870
- amy@jmoncrieff.co.uk
- jmoncrieff.co.uk
4,9
Utmärkt
724 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från John Moncrieff Lighting Ltd
Thanks for the feedback — pleased to hear the service was quick and delivery went smoothly. We appreciate you taking the time to leave a review.
Svar från John Moncrieff Lighting Ltd
Thanks for the feedback — pleased to hear the service met expectations.
perfect experience
5 januari 2026
Svar från John Moncrieff Lighting Ltd
Thanks for the feedback — great to hear the experience delivered exactly as intended.
Really amazingly packaged
Really amazingly packaged, and if ever you have to call customer services and absolute delight to deal with. Will buy again and again and would recommend anybody.
4 januari 2026
Svar från John Moncrieff Lighting Ltd
Thank you for the review — great to hear the packaging and customer service stood out. We appreciate the recommendation and look forward to supporting you again.
Your service was excellent
Your service was excellent, from start to finish. A fantastic range of products and fairly priced.
Beautifully packaged and delivered promptly and safely, thank you.
Kind regards Nigel Wharton.
27 december 2025
Svar från John Moncrieff Lighting Ltd
Thank you for the detailed feedback, Nigel. We’re pleased to hear the service, product range, pricing, and delivery all met expectations. It’s good to know the packaging and turnaround delivered the right result. We appreciate you taking the time to share your experience.
Wide choice of glass chimneys which I…
Wide choice of glass chimneys which I didn't expect. Prompt delivery, very well packed. Would recommend.
18 december 2025
Svar från John Moncrieff Lighting Ltd
Thanks for the feedback — pleased to hear the range exceeded expectations and that delivery and packaging were spot on. We appreciate the recommendation.
The only acknowledgment of my order has…
I have considered the response from John Moncrieff lighting below and accept that the order date was too near Christmas, as I have already acknowledged, though I failed to see the notice regarding the reopening date. However the response does not address the lack of communication and acknowledgement of the order. I can only suggest that the company also looks at its processes particularly when during a period of shut down and pauses the requests for reviews. This would then not irritate customers.
The only acknowledgment of my order has been the demand for a review. It’s certainly been paid for. Ordered on 22nd of December and didn’t expect a delivery before Christmas, however still haven’t received any goods or any communication from this company. May have put this one down to a rogue company.
22 december 2025
Svar från John Moncrieff Lighting Ltd
Hi Janet,
For clarity, our Christmas operating schedule was clearly communicated on our website prior to and during the festive period. Please note that our business was closed from 23rd December to 5th January, and the last order guaranteed for pre-Christmas dispatch was 18th December.
Your order was placed on 22nd December, outside of this guaranteed window, and during our published closure period. As stated on our website, all orders placed during this time were scheduled for dispatch upon our return, which was today.
We categorically refute the suggestion that this is a “rogue company.” Your order is fully paid, logged, and being processed in line with the timelines we communicated in advance. If you require a specific update, our customer service team is available and happy to assist via the appropriate contact channels.
We appreciate patience during peak seasonal shutdowns and encourage all customers to review delivery notices before placing time-sensitive orders.
Amy Martin
Office Manager
One of the best experiences I have ever…
One of the best experiences I have ever had with a company in UK. They sent the item off same day as per my request and I got it with a 1-day delivery service on a Saturday all the way to London. Extremely good customer service and the Opal Glass Shade I ordered was packed really well and looked exactly as I expected! Will be using again and can happily recommend to anyone after well made glass shades for very competitive prices :)
19 december 2025
Absolutely fabulous, friendly company
Absolutely fabulous quality. Great customer services. They couldn't help me enough and are incredibly helpful. If I could give more stars I would. A big thank you to Amy too.
11 december 2025
Highly Recommended For Your Period Property!…
The customer service is excellent and this matches their product range too
I would highly recommend them 10/10
17 december 2025
My order was dispatched immediately
My order was dispatched immediately, was very safely packed and received at the opposite end of the country at lightening speed.
17 december 2025
A prompt response to my enquiry
A prompt response to my enquiry . Very helpful enabling me to place an order.i really felt I was dealing with humans which is quite rare in today’s world . Very deserving of 5 stars
16 december 2025
Good service as described.
12 december 2025
A fine product delivered hassle free
5 december 2025
Glass chimney's came well protected and…
Glass chimney's came well protected and in tact, quick service to.
3 december 2025
Great experience. Helpful and correct advice on the…
Helpful and correct advice on the chimney needed, quick delivery and well
Packed so arrived safely. Will definitely use again in need. V g company
3 december 2025
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