Purchased an glass oil lampshade after braking the one we had. The chosen lampshade was packaged well and delivered quickly and efficiently by a reputable delivery company. The product fits pe... Se mer
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Det här tycker kunderna
John Moncrieff Lighting Ltd is the place to go for fine lighting. The Victorian oil lamp globes we less expensive than any of the same model I've seen. Customer service is excellent. I will continu... Se mer
Simple and easy to order, great customer service responded quickly to my query and kept me updated until order dispatched. Order tracked and delivered within 2 working days. A very Happy Mother in Law... Se mer
Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting.... Se mer
Företagsinformation
Skrivet av företaget
John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.
Kontaktuppgifter
Unit 11 Clashburn Road Bridgend Industrial Estate, Kinross, KY13 8GB, Kinross, Storbritannien
- 01577864870
- amy@jmoncrieff.co.uk
- jmoncrieff.co.uk
4,9
Utmärkt
723 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Worth coming back for more.
Prompt delivery; goods as ordered and expected; fair prices.
13 april 2026
Svar från John Moncrieff Lighting Ltd
Thank you for your feedback! We're pleased to hear everything arrived promptly and met your expectations. It’s great to know you found our prices fair too — we appreciate your support.
Very helpful and supplied exactly what…
Very helpful and supplied exactly what I wanted - perfectly packed - arrived quickly
3 april 2026
Svar från John Moncrieff Lighting Ltd
Thank you for your lovely review! We're delighted we could help you find exactly what you needed and that your order arrived quickly and safely packed. We really appreciate your support.
Svar från John Moncrieff Lighting Ltd
Thank you for your kind feedback! We're so pleased you found our website easy to use and were happy with the service you received. Your support is greatly appreciated.
Well packaged and great communication…
Well packaged and great communication regarding delivery. Love the product as well. Would definitely recommend this company
6 april 2026
Svar från John Moncrieff Lighting Ltd
Thank you for your lovely feedback! We’re glad you’re happy with the product and service, and we really appreciate the recommendation.
Super quality and super service
Bought a bowl lampshade for my art deco lamp. Shipped to an island in Greece extremely well packed and the sales service was very attentive, courteous and detail oriented.
A well run professional outfit.
29 mars 2026
Svar från John Moncrieff Lighting Ltd
Thank you for your kind review! We’re so glad your lampshade arrived safely and that you were happy with our service.
I emailed an enquiry and photos…
I emailed an enquiry and photos regarding a non standard lampshade to your company at 3.37pm on April 1st 2026.
At 3.43pm I received a very helpful response from Amy Martin, Office Manager with four relevant options This speedy, relevant response was "beyond excellence".
I have never experienced the like of it anywhere.
What more can I say?
Superlative Customer Service.
I examined the options, which had been sent to me, and later placed an order for the option that best met my requirements.
Denis Murphy.
1 april 2026
Svar från John Moncrieff Lighting Ltd
Thank you for such a detailed and generous review. We’re delighted to hear the response was both quick and helpful, and that you found the right option for your needs. We’ll be sure to pass your kind comments on to Amy—she’ll really appreciate it. Thanks again for your support.
Svar från John Moncrieff Lighting Ltd
Thanks for your feedback—we’re pleased everything arrived quickly and in good condition. We appreciate you taking the time to share your experience.
A trustworthy company.
Great service and very well packed and an excellent high quality product.
25 mars 2026
Svar från John Moncrieff Lighting Ltd
Thank you for the fantastic feedback. We’re really pleased to hear you’re happy with the service, packaging, and product quality—it means a lot to us.
Svar från John Moncrieff Lighting Ltd
Thank you for your support—it’s great to hear you’re happy with the service. We really appreciate your feedback and look forward to helping you again soon.
Svar från John Moncrieff Lighting Ltd
Thank you for your feedback—we really appreciate you taking the time to share your experience. We’re pleased to hear the ordering process met expectations, and we’re always working to make delivery as smooth and reliable as possible.
Svar från John Moncrieff Lighting Ltd
Thanks for the great feedback—this is exactly the level of service we’re aiming to hit. We appreciate the support and look forward to serving you again.
Exceptionally good service from a…
Exceptionally good service from a dedicated, courteous and efficient person at all times.
A welcome contrast to what customers are expected to tolerate in the modern era.
Cannot recommend the company highly enough.
22 mars 2026
Svar från John Moncrieff Lighting Ltd
Thank you for your kind words—we really appreciate it.
We aim to provide friendly, reliable service at all times, so it’s great to hear that reflected in your experience. Your recommendation means a lot to us.
Thanks again for your support.
Excellent service
Despite an error in quantity sent, my issue was handled immediately, politely and without a problem. Customer service and communication were excellent. Will be very pleased to order from them again.
21 mars 2026
Svar från John Moncrieff Lighting Ltd
Thank you for your feedback—we really appreciate your understanding.
While we aim to get every order right first time, it’s good to hear that any issues were resolved quickly and without hassle. We take customer service and communication seriously, so your comments mean a lot.
We look forward to serving you again.
Great service
Great service. Order received promptly and perfectly packed against breakage.
Would recommend to anyone.
4 augusti 2025
Svar från John Moncrieff Lighting Ltd
Thank you for the great feedback.
We’re pleased to hear your order arrived quickly and was well protected in transit—that’s exactly what we aim for. Your recommendation is much appreciated.
Communication post order was fabulous
Communication post order was fabulous , Greg was every responsive and flexible on shipping my order to ensure I was able to receive it
18 mars 2026
Svar från John Moncrieff Lighting Ltd
Thanks for your great feedback! We're glad Greg could help with your delivery and keep things running smoothly. We’ll pass this on to him.
Oil Lamp Shade
Good website and easy to navigate. Please with the glass oil lamp shade and arrived well packaged at a fair price.
2 mars 2026
Svar från John Moncrieff Lighting Ltd
Thanks for your feedback. Great to hear you found the site easy to use and that your glass oil lamp shade arrived well packaged and at a fair price.
We appreciate your support.
Svar från John Moncrieff Lighting Ltd
Thanks for the great feedback. Delighted to hear everything was quick and positive from start to finish.
Delivered quickly and well packed.
3 mars 2026
Svar från John Moncrieff Lighting Ltd
Thanks for your feedback. Great to hear your order arrived quickly and was well packaged.
WHY GO ELSEWHERE?
Excellent shopping experience, great range of lights/accessories. Once order received, was expedited promptly and received all intact having been very well packed with FRAGILE tape on exterior of package, not all companies do this. Thank you!
9 mars 2026
Svar från John Moncrieff Lighting Ltd
Thank you for the excellent feedback. Great to hear you were happy with the range, fast dispatch, and the care taken with packaging—we make a point of getting those details right.
We appreciate your support.
Svar från John Moncrieff Lighting Ltd
Appreciate the feedback—great to hear the service, pricing, and product quality all hit the mark.
Thanks for your support.
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