Journey Japan eSIM Omdömen 250

TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've used Journey Japan eSIM twice now, in 2025, and it worked wonderfully both times. The coverage truly does seem endless, allowing you to use it anywhere. It worked on trains, underground, in stati... Se mer

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Betygsatt 5 av 5 stjärnor

I went to Japan in September 2025 and tried the Journey Japan eSIM on a whim, and partially because my friend, a viewer of AbroadinJapan, told me about it. The JJeSIM was great! Easy to use, fast, a... Se mer

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Betygsatt 5 av 5 stjärnor

Travelled all around Japan for 3 weeks with this esim and it worked perfectly! From Tokyo to rural Wakayama to Hokkaido, I had an internet connection. Made travelling around seamless and easy!

Betygsatt 4 av 5 stjärnor

I made 2.5 week journey, mainly focused on Kyushu region. Installation and taking the eSIM into use were quite effortless. Overall the eSIM worked fine. There were some connecting issues once in a wh... Se mer

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Företagsinformation

  1. Internetoperatör

Skrivet av företaget

Journey Japan eSIM is a Japan-focused digital SIM service made in collaboration with Chris Broad, one of Japan’s most respected and trusted travel creators. Using Japan’s top-tier local network, Journey Japan eSIM help travelers explore Japan with ease by providing fast data, simple setup, and strong nationwide coverage.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

250 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Betygsatt 5 av 5 stjärnor

Worked well from start to finish!

We used Journey Japan eSIM for our 4 week trip to Japan and it worked perfectly from start to finish. Set up was easy with no issues, and the cell service was excellent all across Japan (including more rural areas). Highly recommend to anyone coming to Japan, we found it to be very reliable and made travelling around much easier.

6 december 2025
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Svar från Journey Japan eSIM

Thanks for your review! Four weeks is a real test, so it’s awesome to hear it stayed solid from start to finish, even in rural areas. Reliable data makes getting around Japan so much easier, and we’re glad we could deliver.

Betygsatt 1 av 5 stjärnor

Sorry to leave a one star review

Sorry to leave a one star review, my partner also purchased this same eSim and had a great experience.

We recently took a 22 day trip to Japan, so we each purchased this eSim.

My partner received their email with the activation info immediately, but mine did not arrive.

Once we arrived in Japan, I tried again to see if my email had arrived but it had not.

I had to react and purchase a sim in person from Narita Airport as I could not get in touch with Journey eSim reps.

I was finally able to get in touch with a rep 9 days later, and was informed that even though my activation email did not arrive, there was no system in place for returns or refunds. It's disappointing to lose money for a product I never received.

Again, my partner had the same eSim and it was great, I however did not receive the product in a timely fashion so I cannot rate the product highly.

31 oktober 2025
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Svar från Journey Japan eSIM

Hi Jason,

Thank you for taking the time to share your experience. We’re very sorry for the stress this caused during your trip.

We reviewed your order and support logs to understand what happened. Our records show that your Journey Japan eSIM was successfully issued and the activation email was sent to the email address used at checkout within a few minutes of purchase. Unfortunately, it appears that the email did not reach your inbox at that time.

We first became aware of the issue when you contacted our support team nine days after arriving in Japan, by which point you had already purchased another SIM at the airport. Once notified, our team responded within about an hour and provided a direct link to your eSIM page so it could be installed and used immediately.

Because eSIMs are digital products and activation details are issued right after purchase and cannot be returned or verified as unused, our refund policy doesn’t allow refunds in this case. We understand how disappointing that is, but we do want to clarify for future customers that the eSIM was sent out correctly on our end and that we acted promptly to assist as soon as we were made aware of the issue.

If you’d like to go over the details or have any follow-up questions, please feel free to contact us at support@jjesim.com and we’ll be happy to help.

Betygsatt 5 av 5 stjärnor

Went on a month long trip to Japan

Went on a month long trip to Japan this summer, which took us from Sapporo, in Hokkaida, to Osaka, to Kyoto and Tokyo, all the way through using the JJ eSIM, and never even had to think about it, because it just worked. Really fast and completely reliable.

7 juli 2025
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Svar från Journey Japan eSIM

A full month of exploring Japan without having to think about your connection is exactly the experience we aim for! Appreciate the review, looking forward to getting you connected on future Japan trips.

Betygsatt 5 av 5 stjärnor

Easy Setup and solid connection

After following the Abroad in Japan Youtube Channel for quite some time I decided to give the eSIM service a try and bought the 10GB plan a day before the flight to Tokyo. The setup took less than 5 minutes and after arriving at Narita Airport the eSIM worked right away. During my 2 week stay in Tokyo and the Kansai region I had no issues with reception. The price is pretty close to large eSIM competitors and since Journey Japan focuses on just one country instead of worlwide coverage it felt like the most reliable choice.

1 november 2025
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Svar från Journey Japan eSIM

Thanks for giving us a shot after following Abroad in Japan. Setting up in minutes and having it work straight away at Narita is exactly the experience we aim for, and focusing on Japan-only coverage is how we keep it reliable. Glad it served you well across Tokyo and Kansai!

Betygsatt 4 av 5 stjärnor

We just got back from our trip to…

We just got back from our trip to Japan. We were researching eSims to see which one would be best for us, and it so happened that Chris announced their eSim a few weeks before we were set to leave. That made out decision easier.

Overall, it worked perfectly!
We were there for two full weeks.
I am not a streamer or have a need for tons of data due to work, but I do use social media apps, the internet and google maps. I ended up choosing the option of 10GB of data, since my husband used Google maps for us on his phone majority of the time, and I think I only ended up using about 8GB by the time we returned.

If you will be using Google maps on your phone a lot, and also staying two weeks, I would go with the plan that has 20 GB or the Unlimited plan.

I will say that there were a couple of instances where my husband and I both lost service entirely. Once when we were in Osaka, a couple of times when we were at Tokyo Disney Sea, and on occasion when we would be passing through a tunnel on the train.

What we noticed is that, during most instances we were in a huge crowd of people. Unsure if being in crowded places affects the service in some way? So I would just be mindful of that. The outage of service didn't last long, as soon as we were out of the group of people, or the tunnel, the service returned.

If we return to Japan in the future, I am sure we would get this eSim again.

16 november 2025
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Svar från Journey Japan eSIM

Thank you for the kind words and for sharing your plan recommendations. We're happy that we could help everyone stay connected and enjoy their trip! We're always working on improving, and we look forward to getting you connected on your next visit to Japan.

Betygsatt 5 av 5 stjärnor

Highly Recommend

Have used JJeSim twice on two separate trips to Japan and will continue to do so in the future!

- Great constant connection
- Easy to set up (really simple how to provided by email)
- Decent price
- Some good little perks to use at NekoNeko / Big Echo / Lost Bar

15 oktober 2025
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Svar från Journey Japan eSIM

Thanks for making us your go-to Japan eSIM! Reliable connection, quick email setup, and those bonus perks are all part of the experience we want travelers to enjoy. See you on your next Japan adventure!

Betygsatt 5 av 5 stjärnor

It just works! No glitches. 10/10

I had never used an eSIM before and wanted super reliable cellular data for our 30 day trip to Japan. Journey Japan delivered. I was able to turn it on upon arrival at the airport easily. I turned both of our cell phones WHILE I was waiting in line at immigration. The instructions were clear and helpful. Having the ability to use my translation app work seamlessly was a super important lifeline, and we connected to good local networks consistently. Over 5 large cities and 30 days, I had functional cell data 95% of the time. I can’t understate how important the constant use of our phones were in Japan. This eSIM plan kept us connected!

19 november 2025
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Svar från Journey Japan eSIM

Awesome, this is exactly what we aim for! Easy setup at the airport, strong local networks across multiple cities, and dependable data when you really need it, especially for translation on the go. Thanks for trusting us for such a long trip, and for the 10/10!

Betygsatt 4 av 5 stjärnor

Worked well for the week

Worked well for the week we were in Japan, competitive price, better gig offering for price, and great connectivity. Only critique or feedback is if there’s a way to have two phones share the gigs since neither my husband nor I came even close to using all 20gb per plan and that part feels wasteful (if combined we would’ve been at least half usage 😂). I don’t know if this would be possible so maybe some lower gb options for shorter stays even if all plans are for 30 days.

20 mars 2025
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Svar från Journey Japan eSIM

Thanks so much for your feedback! We’re glad the plan worked well and offered good value during your week in Japan. Next time, you could try setting up a hotspot so both phones can share the data. That might help make the most of your plan. We really appreciate your suggestions on lower GB options too and will keep them in mind for future updates!

Betygsatt 5 av 5 stjärnor

Easy and without any issues

I did use it a lot. Without a good esim I will be totally lost in Japan. This was the best I ever used. I am very glad that I did trust this website. For 3 weeks any problem and the price is very very good. Highly recommend

10 november 2025
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Svar från Journey Japan eSIM

We’re thrilled to hear the eSIM kept you connected for three weeks without any issues! It’s great to know it made navigating Japan easier and that the value matched your expectations. Thanks for the recommendation!

Betygsatt 5 av 5 stjärnor

VERY GOOD ESIM

I had nearly 0% issue with the internet. If you are underground or deep in the mountains, it's obvious signal will be spotty. My friends chose other esims and kept complaining through the 2 weeks trip their internet connection is bad. Not me! JJEsim is one of the best.

15 november 2025
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Svar från Journey Japan eSIM

Glad to hear JJ-eSIM kept you connected throughout your trip! A little spotty service underground or in the mountains is expected, but it’s great to hear you had a much smoother experience using our service. Thanks for sharing!

Betygsatt 5 av 5 stjärnor

Ignore any other SIM company for Japan

Ignore any other SIM company for Japan, this is the one to use. You don't get a tiny sliver of network that you'll fight other people for, you get a proper connection experience. I tried Saily, and I got no data standing at the base of the Tokyo Government Building. With Journey Japan eSIM I was browsing memes on top of Mt Shinhotaka and finding food in Katsuyama while at Lake Kuzuryu. And then when we got back to Osaka, the connection was spectacular and I was able to walk Dotonbori with confidence.

Competitively priced, just as simple to set up as other eSIMs and you support a genuine person and company rather than a faceless corporation.

5 mars 2025
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Svar från Journey Japan eSIM

Thanks for the amazing review! We're thrilled that JJ-eSIM kept you fully connected throughout Japan, and we’re proud to be the small team behind that reliable coverage.

Betygsatt 5 av 5 stjärnor

Easy set up, great coverage

I travelled to Japan in September, and being an Abroad in Japan fan it was an easy choice to go with a JJ esim. Set up was very easy, despite being technologically challenged. Upon arrival I immediately had WiFi coverage which never failed during my trip, unlike the esims that my friends had. I can't wait for my next trip to Japan when I'll absolutely be using another JJ esim. Thanks for making such a great product!

12 september 2025
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Svar från Journey Japan eSIM

We’re so glad to hear setup was easy and coverage stayed strong your whole trip, even outpacing your friends’ eSIMs. Looking forward to getting you connected again on your next Japan adventure!

Betygsatt 5 av 5 stjärnor

Most reliable eSim in the market

I've used Ubigi back in 2024 for my Japan trip and while it worked in Tokyo, I had connectivity issues in Kyoto. Come 2025 I decided to give this one a try and to help support Chris' new business. I was pleasantly surprised I had no drop in service even when I was out in the countryside, and I was out there for weeks. We're talking countryside that still only accepts cash. If you're looking for reliability, this is the eSim you want.

1 april 2025
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Svar från Journey Japan eSIM

Fantastic to hear our eSIM kept you connected even in the countryside, that's exactly the reliability we strive for. Thanks for supporting Chris and for choosing JJ-eSIM, we’ll be ready for your next Japan trip!

Betygsatt 5 av 5 stjärnor

Easy to use

Easy to use, full signal 99% of the time (only issue was when we were climbing one mountain in Hokkaido), would buy again!

31 augusti 2025
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Svar från Journey Japan eSIM

Glad to hear it was easy to use and kept you connected almost everywhere!

Betygsatt 5 av 5 stjärnor

Great overall experience

This was the first time using an eSIM on my phone and it was exceptionally easy to order and set up! Everything worked great and we could travel Japan without worrying about connectivity at all.

27 september 2025
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Svar från Journey Japan eSIM

We’re so happy to hear your first eSIM experience was smooth and worry-free! Being able to travel Japan without connectivity issues is exactly what we aim for.

Betygsatt 5 av 5 stjärnor

Very Fast Setup - Surprised!

Setup was easier than expected and wherever I went the connection was solid and delivered. When planning a trip to a country that's not run on English, it gave me peace of mind to know that my internet connection was reliable so that I could check Google Maps & Google Translate lol Also I loved uploading all my photos and videos to the socials instantly

3 november 2025
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Svar från Journey Japan eSIM

We’re thrilled setup was a breeze and the connection stayed solid wherever you went! Being able to navigate, translate, and share your trip instantly is exactly the worry-free experience we aim for. Thanks for the review!

Betygsatt 4 av 5 stjärnor

At the airport

At the airport, I couldn't get the eSIM card to work right away. I asked one of the stores that also sold eSIM cards if they could help me. A few quick fingers flew across my phone, and 30 seconds later, your eSIM was working. And it works everywhere! We've been traveling for 12 days (9 more to go), and whether we're on the train, in the car, or on our bike, it works as it should. My girlfriend has a card from a competitor, but it doesn't work as well. I say, keep it up!

2 december 2025
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Svar från Journey Japan eSIM

Glad to hear the eSIM worked flawlessly across your trip, and that you were able to get things sorted at the airport. Next time, if you ever run into any issues, our support team is always happy to help!

Betygsatt 5 av 5 stjärnor

The only Japan eSim you will need!

Set up was really easy, I was connected before getting to baggage collection! Didn't lose coverage once which was really important as we had a campervan and relied heavily on data for navigation. The price was very reasonable too. I will definitely use again on my next trip.

19 oktober 2025
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Svar från Journey Japan eSIM

So glad setup was quick and you stayed connected the whole trip, especially while navigating in a campervan! Looking forward to getting you connected on your next Japan adventure.

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