I've used Journey Japan eSIM twice now, in 2025, and it worked wonderfully both times. The coverage truly does seem endless, allowing you to use it anywhere. It worked on trains, underground, in stati... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I've used Journey Japan eSIM twice now, in 2025, and it worked wonderfully both times. The coverage truly does seem endless, allowing you to use it anywhere. It worked on trains, underground, in stati... Se mer
Företaget har svarat
I went to Japan in September 2025 and tried the Journey Japan eSIM on a whim, and partially because my friend, a viewer of AbroadinJapan, told me about it. The JJeSIM was great! Easy to use, fast, a... Se mer
Företaget har svarat
Travelled all around Japan for 3 weeks with this esim and it worked perfectly! From Tokyo to rural Wakayama to Hokkaido, I had an internet connection. Made travelling around seamless and easy!
I made 2.5 week journey, mainly focused on Kyushu region. Installation and taking the eSIM into use were quite effortless. Overall the eSIM worked fine. There were some connecting issues once in a wh... Se mer
Företaget har svarat
Journey Japan eSIM is a Japan-focused digital SIM service made in collaboration with Chris Broad, one of Japan’s most respected and trusted travel creators. Using Japan’s top-tier local network, Journey Japan eSIM help travelers explore Japan with ease by providing fast data, simple setup, and strong nationwide coverage.
Tokyo, Japan
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to follow instructions to get it to work.
Coverage is amazing, and more importantly decent in subway/train tunnels. I used to use global roaming in shinjuku station and it was trash. This eSIM was heaps better!

Svar från Journey Japan eSIM
This is my 4th long term trip to Japan (30+ days) so I have tried a lot travel of service options. Maybe I didn't understand how an eSIM works, but I found this service a little lacking. Frankly my largest struggle was not being able to make phone calls. I thought I left something at a hotel and needed to call the hotel to confirm but was unable too. I had to trek across the city to discover if it was left behind. My bank account was flagged for fraud, and I couldn't call the bank to confirm the purchase and consequently couldn't access the funds until returning home. Text to verify identity? Cannot not come through on a data only plan. Once again limiting our access to our banks and other accounts. Being able to text/call the other people traveling with the same eSIM plan is a chore as well. Data calls were lacking, often unable to connect or had poor connections no matter what app was used (messenger, whatsapp, line, facetime, tried them all). Additionally, service struggled in a few places on our itinerary, such as Okinawa which lead to frustration with missing transportation which is already limited there.
However, I would by lying if I said my data wasn't significantly faster and more reliable for things like google maps and other navigational tools. We traveled far and wide and 90% of the time we had the fastest service I have ever experienced. But when there were connectivity issues they were difficult to resolve or time consuming.
Personally, I will only use this service again by having one line with an eSIM and one line with our phone servicer for international coverage. Frankly, it is incredibly similar in price with the ability to make phone calls and receive texts if needed while having similar speeds and connectivity. Having one line dedicated to the eSIM for slightly more reliable navigation could be helpful. Or maybe if you are traveling with a teen or children who you want to have some data. But will I use it for all of the lines of the people traveling again? No.
The JJ eSim worked exactly as it said on the tin. I followed the directions and set up my phone, but waited to activate it until landing in Tokyo. Somewhere between the gate and Customs screening, I switched over to the eSim, and BOOM! Instant gratification. It took me longer to find the right train platform. Thanks, JJ Team!

Svar från Journey Japan eSIM
My wife and I both got the Journey Japan Esim for our recent 3 week trip to Japan. The speed and reliability of the network as great. We never had issues with connections even in very congested tourist heavy areas. Will certainly be purchasing again for our next trip to Japan.

Svar från Journey Japan eSIM
Coverage was great and I had no issues while using the Esim. I found there was some conflicting information in the set-up instructions vs the FAQs and it wasn't possible to set up fully before arriving in Japan, but thankfully once I arrived everything worked as planned.

Svar från Journey Japan eSIM
Simple setup guide freely given and you are able to setup before you leave your country so your phone can easily switch to the eSIM on landing in Japan and it just works flawlessly, I kept to within Tokyo for my trip but I never lost signal anywhere in the city

Svar från Journey Japan eSIM
We set up our JJeSIM on our phones at home as suggested and activated them when we landed at the airport. The eSIM worked wherever we went in Japan, including on our hike of the Nakasendo trail from Magome to Tsumago.
The only thing we couldn’t get to work was texting, but that might have been user error.
Anyhow it worked as was promised and we were grateful for it. If we return to Japan we’ll use this eSIM again.

Svar från Journey Japan eSIM
I'm a pretty anxious person, so my first time in Japan was planned out perfectly. From watching his videos, I know I'd be using jjesim, but I was terrified of it not working. But I followed the simple instructions and not only was it ready to go when I landed, I never once had a problem with it. I rely pretty heavily on my phone, so this was a huge relief and made my travel experience infinitely more relaxing and fun. Can't thank you enough Mr. Broad, for having a hand in helping make my Japan trip unforgettable!

Svar från Journey Japan eSIM
It’s was so much easier than I thought. I was worried it wouldn’t work (I have a 2020 iPhone SE) but the set up was such a simple task.
When I landed, my phone switched automatically and it was smooth sailing for the whole trip. Super simple, super reliable and super fast.
I highly recommend from deep within my soul.

Svar från Journey Japan eSIM
Had connection issues when I first arrived at Narita, which was a minor issue when checking train connections jetlagged. Turns out it was an access point problem and I had to manually add a new one. I'd recommend having those details saved from the website somewhere offline just incase. Apart from that, everything has worked great. Excellent coverage even in remote areas and speed has been pretty good everywhere. 4G+ seems to be the standard. Love Chris's videos so wanted to support him. Will be using again for next years trip.

Svar från Journey Japan eSIM
Me, my brother and my best friend brought this for our two week holiday. Throughout the entirety of our stay, we wasn’t let down. Great service anywhere in Japan!

Svar från Journey Japan eSIM
2 trips to japan
With 6 people
7 telecoms
1 winner
1st trip
everyone’s data not working properly unless you are in a open area, making navigation and planning horrible…the moment enter a building or vehicle poof gone…
2nd trip
Decide to support favourite YouTuber.
Went deep into the mountains of akihasan where the loudest thing u can hear is ur breathing, owns the only phone with the smoothest, unbreakable and fastest connection.
Hands down that it is second to none…
And will be the only service I use from now on whenever I go to japan

Svar från Journey Japan eSIM
Used jj esim for 3 weeks in Japan and it worked flawlessly for the whole trip and there were many times I was the only in our group without some sort of issue with their internet.(I was the only one with jj esim)

Svar från Journey Japan eSIM
The Journey Japan Esim was very easy to install and was the back bone to my incredible experience in Japan. I've already recommended it to my friends and family who wish to visit Japan because of it's given instructions to install and it's incredible coverage. Being able to navigate the largest city in the world finding cool tucked away places and finding my way to quiet towns outside the city with out getting lost really helped me enjoy the journey.

Svar från Journey Japan eSIM
Absolutely seamless experience and made our travel around Japan all that much easier. Easy set up and great signal all across the country, even in the more remote areas. Would recommend to anyone travelling to Japan!

Svar från Journey Japan eSIM
I found out about this eSIM from Chris's Youtube channel when I was looking for inspiration from my Japan trip. Not only did he give good tips on what sights to see, but made connection easier along the way. Setup was super easy and I had a steady signal in cities ranging from Hiroshima to Tokyo. When I visit Japan again this will definitely be my go-to!

Svar från Journey Japan eSIM
Great first time experience with esim in Japan.
No problems at all and easy to install.
For us, 2 times a year travellers to Japan this is our go to esim!
Thanks Chris

Svar från Journey Japan eSIM
great sim worked as soon as I landed had signal everywhere I went . Tokyo, Nagano, Nagoya, Kyoto, Nara Osaka

Svar från Journey Japan eSIM
It was super easy to set up, easy to use, you can buy it anywhere you are, no weird cooky collections. Great Price-Performance and it is very easy and affordablw to top up if you used mpre data volume than you anticipated.

Svar från Journey Japan eSIM
Setup was easy, direct access to internet upon landing in Japan and no connectivity issues throughout our journey. The coverage was good even in the mountains. I would definitely recommend it.

Svar från Journey Japan eSIM
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.