Jeffpuzzle Omdömen 

Today I dont have received any puzzle ! You said that it was delivered in my box, but I didn't receive anything. I am very disappointed and angry and ask please To send me another one quickly !

Firstly not in a box with nice picture on the lid .. came in a bag with a tiny card
Secondly I foolishly bought 7 of these my partner loves puzzles and these are different we glue glaze them when finished but 3 puzzles done every one has missing pieces
Contacted customer services and they offered me $5 compensation what an insult
I think they are nice puzzles just a shame this company are rubbish - I shall be claiming all my money back off my credit card company as customer services is now unresponsive- CON ARTISTS DO NOT BUY

really poor quality material, pieces are tiny. Not in a wooden box as advertised, came in a bag. Who knows if all the pieces are there? No good image of finished puzzle. Useless. Total waste of money.

Following on from my previous review I can now comment further:

1. I have emailed the info contact details found with my order and after three further emails I received from the info help section the following:

a. I was sent back copies of my emails sent to them without any comments or any form of response?

Each time I responded asking why I had been sent my own email and asked for my money back.

b. Then an email with a response? Wow. This email told me I had actually received my items according to their delivery partners?

I responded and explained that I hadn’t received anything but perhaps someone else may have and asked for confirmation of the delivery address and a POD.

c. Amazingly enough they responded again telling me to wait whilst they checked with their delivery partners for this information?

That was over a week ago and I still remain puzzled but I have no puzzles or my money back.

Please don’t waste your time or money on this puzzle roulette game of promises and poor service.

just what I was expected, I liked much my puzzles, thanks

Se avessi ricevuto il mio ordine avrei potuto esprimere una recensione, MA NON HO RICEVUTO NIENTE NONOSTANTE IL 17TRACK DICA DI AVERLO CONSEGNATO IL 4/1/23, MA A CHI E DOVE??? A me no... Ho chiesto assistenza più volte ma senza alcun risultato.

THIS is a SCAM!!!
DO NOT FALL FOR IT!!! I DID TWICE AND NEVER RECEIVED A PUZZLE!
F:*C Jeffpuzzle and what they are all about!!!

I love my puzzles, the tracking was good and I could keep an eye on when it would arrive. Tjey do take time and patience to put together
I plan on buying more.

Product never arrived- it was not delivered. Complete waste of money to get nothing

Not received items as it says delivered fraud company

Hice un pedido el 22 de diciembre y a fecha actual aún no lo he recibido. Es una vergüenza que tarde tanto y además no tengo ninguna garantía de que lo vaya a recibir, porque aunque te pongas en contacto con ellos no recibes una respuesta clara. Nunca más volveré a comprar nada aquí.

As with so many other reviews the tracking for my parcel showed as being delivered..but not to my address! I live in a remote area where the postman and couriers know us personally. I don't believe any parcel was ever posted and this company are actually scamming most customers. DO NOT BUY FROM THIS BUNCH OF CROOKS!

Sin caja, una pieza rota, otra que falta. Reclamo y me dicen que me rebajan un 20% en la proxima compra. Resumen: un fraude. No compren.

These puzzles aren’t like any other puzzle you can pick up at the store. Expertly made of real wood and pieces that are so unique, not to mention the secret pieces that filled my daughters heart with excitement, every time she found one.
This was one of her Christmas gifts, and she was over the moon, while putting it together. She’s in her mid 20’s so a regular run of the mill puzzle isn’t as fun for her, she uses puzzles and playing her musical instruments to unwind from her stressful job, and has already asked for another. So I know what I’ll be getting her for her birthday.
High quality, wooden, bright colors, clear pictures and a choice of challenge levels. This shop provides a variety of wonderful, well made products. Not your typical puzzle, and no more expensive than the boring ones you can find at the big box stores, or even at your local bookstores. Will definitely be buying more. Sorry no pics, she’s putting it together at her house. If able I will share the pictures when it’s done and she sends the pic to me. A+ in my book!

The delivery tracking indicated the puzzle was delivered. On closer examination of the tracking - it was delivered to the wrong address on the other side of the USA! I contacted support and did not receive a resolution-I requested they ship to my address or provide a refund. Their own documentation supports my case - my address was shown and the delivery address was shown. ☹️

It seems to be a theme on the reviews. It never arrived.
They were ordered a week before Black Friday as Christmas presents. It never arrived. They claim it to be deliverd and i must check with my post office!!!!!!!!!!! . I wrote to the customer support mail and they didn't answer.
I have requested a refund

I ordered two puzzles and they never arrived ... 🤬👎

No me ha llegado el puto puzzle y pagué 18€ de envío. Exijo mi dinero o habrán consecuencias.

Devolverme mi dinero, estafadores y todavía tienen la indecencia de pedir que los califique, 30€ perdidos, ladrones

I am still waiting for my puzzle, I wrote requesting information and they do not respond, when I try to track the shipment it appears that it has already been delivered to New York, that is not my address!!! Terrible service and absolutely no interest in solving the problem. Apparently I am not the only person who has the same problem. This company is a scam.