JD Gyms - Birmingham Omdömen 432

TrustScore 3 av 5

2,9

Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB


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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Good equipment and facilities. The smell in the entrance needs to be sorted, the drains in the ladies changing area too. More cleaning needed, sanitary pad in shower, dirty chair in cubicle. Otherwi... Se mer

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Betygsatt 5 av 5 stjärnor

I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... Se mer

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Betygsatt 3 av 5 stjärnor

The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being... Se mer

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Betygsatt 5 av 5 stjärnor

Gave this a 5/5 purely because of PT Yasmin! Most supportive PT I have ever met and I’ve seen many. She’s motivating and inspiring. Somehow she’s manages to make excruciating workouts FUN (can’t beli... Se mer

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Företagsinformation

  1. Gym

Om JD Gyms - Birmingham

Skrivet av företaget

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Kontaktuppgifter

  • Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, Storbritannien

  • 1212706921

2,9

Medel

TrustScore 3 av 5

432 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 2 av 5 stjärnor

Gym equipment not working

Gym equipment not working, no security in the building, men are vaping inside of the building, there is bad odour in the building not very nice to inhale. Hygiene is poor.

30 april 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.

We’re really sorry to hear about the issues you’ve raised, as this isn’t the standard we aim to provide for our members.

Cleanliness, hygiene and maintaining a safe environment are all extremely important to us, so it’s disappointing to hear about your experience with odour and general upkeep. We’ll ensure this is passed on to the gym team.

We’re also concerned to hear about equipment not working and behaviour such as vaping inside the gym. This isn’t acceptable, and we’ll make sure your feedback is escalated.

If you feel there are ongoing concerns during your visits, please do let a member of staff know at the time so they can take immediate action.

Thank you again for bringing this to our attention – it really helps us improve the experience for all our members.

The JD Gyms Team 💚

Betygsatt 4 av 5 stjärnor

Good equipment and facilities.

Good equipment and facilities.
The smell in the entrance needs to be sorted, the drains in the ladies changing area too.
More cleaning needed, sanitary pad in shower, dirty chair in cubicle. Otherwise a good gym, good classes.

27 april 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.

It’s great to hear you’re enjoying the equipment, facilities and classes 👍

We’re really sorry to hear about your experience with cleanliness, particularly in the entrance and the ladies changing areas. This isn’t the standard we expect, and we understand how important a clean and fresh environment is for our members. We’ll ensure your comments are passed on to the gym team.

If you ever notice anything during your visit, please don’t hesitate to let a member of staff know so it can be sorted as quickly as possible.

Thanks again for your honest feedback – we’re really pleased you’re enjoying the gym overall 💪

The JD Gyms Team 💚

Betygsatt 3 av 5 stjärnor

Great training classes and quite a…

Great training classes and quite a variety of training equipment but I don’t know why they is so much bad smell from the female toilet. Basically hygiene is so bad. Need to be soughted thanks.

28 april 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the classes and the variety of equipment 👍
We’re really sorry to hear about your experience with the cleanliness of the female toilets. This isn’t the standard we expect, and we’ll ensure your comments are passed on to the gym team.
If you ever notice anything during your visit, please don’t hesitate to let a member of staff know so it can be looked into straight away.
Thanks again for your feedback!
The JD Gyms Team 💚

Betygsatt 1 av 5 stjärnor

Equipment Not Managed & Sauna Needs Cleaning

the clips/weights are often not in their proper place, which makes it difficult to find equipment and disrupts workouts. Additionally, there is a bad smell in the sauna/bath area, and it clearly needs better cleaning and maintenance

23 april 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that equipment such as clips and weights haven’t been returned to their proper places during your visits, as we understand how this can disrupt workouts. We do ask all members to return equipment after use so the gym remains safe and easy to use for everyone. We’re also sorry to hear about the sauna and bathing areas. Cleanliness and maintenance are important to us, and if you notice anything that doesn’t seem right while you’re in the gym, please let a member of the team know so it can be addressed.
The JD Gyms Team 💚

Betygsatt 2 av 5 stjärnor

improve facilities

improve facilities, especially the ladies section, by employing better hygiene, fixing what is broken, and ridding the pungent stench that can be smelt upon entering the building.

13 april 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello - Thank you for taking the time to share your feedback. We’re very sorry to hear about the cleanliness and maintenance issues you’ve experienced. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on birmingham@jdgyms.co.uk
The JD Gyms Team 💚

Betygsatt 5 av 5 stjärnor

Good equipment

Good equipment

9 april 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hi - Thank you for the 5 star review. It's really made our day😀
The JD Gyms Team 💚

Betygsatt 1 av 5 stjärnor

Gym is very busy most of the time

Gym is very busy most of the time
Hygiene levels are absolutely dreadful
Parking is always an issue
Toilets absolutely disgusting
Staff nowhere to be seen

24 mars 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that your experience has been affected by how busy the gym feels, cleanliness issues and parking availability. This isn’t the experience we aim to provide for our members. If you notice any concerns or need assistance while you’re in the gym, please let a member of the team know so they can take a look. We appreciate you sharing your feedback.
The JD Gyms Team 💚

Betygsatt 5 av 5 stjärnor

JD GYM BIRMINGHAM IMPROVEMENT

I’ve been going to this gym for a while, and it has improved a lot since the new staff member Jermaine has started he always goes the extra mile making sure the gym is clean and weights are put away neatly, 5* for him and the gym 👍🏼

8 april 2026
Omdöme utan inbjudan
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hi - We appreciate you taking the time to leave us such a fantastic review! It's great to hear that you've noticed improvements and that you're having a positive experience at our gym.
The JD Gyms Team 💚

Betygsatt 1 av 5 stjärnor

Bad experience

It does not say anywhere on website that sauna was not 24 hours. Did not like gym layout, it really felt archaic and dim. Definitely not going back

13 februari 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the sauna availability and gym layout didn’t meet your expectations. While our gyms are open 24 hours, certain areas such as saunas may close overnight for safety reasons. We appreciate you sharing your feedback.
The JD Gyms Team 💚

Betygsatt 1 av 5 stjärnor

smelly and filly sauna area and toilet plus showers

sauna is full of water and smelly/outside sauna so much water we customers have to clean it,toilets are blocked not regular cleaned,

7 mars 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello – We're very sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on birmingham@jdgyms.co.uk
Best wishes, The JD Gyms Team 💚

Betygsatt 5 av 5 stjärnor

Loving it

Loving the equipment

6 februari 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello – Thanks for the great review! It’s fantastic to hear you’re loving the equipment at our Birmingham gym.
The JD Gyms Team 💚

Betygsatt 5 av 5 stjärnor

I'm loving the machines

I'm loving the machines, they are so up to date ☺

5 mars 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello - We're happy you're loving the machines! Thank you for your positive feedback; it means a lot.
The JD Gyms Team 💚

Betygsatt 1 av 5 stjärnor

Visited JD Gym in Birmingham and won’t…

Visited JD Gym in Birmingham and won’t be going back. The layout makes no sense – equipment feels crammed in and it’s hard to move around when it’s busy and the overall atmosphere just felt chaotic.
For a big-name gym you’d expect better organisation and upkeep. Really disappointing experience

17 februari 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the layout and atmosphere didn’t meet your expectations during your visit. We understand how important it is to have a comfortable and well‑organised space to train in. Member feedback is really important to us, so thank you for sharing your experience.
The JD Gyms Team 💚

Betygsatt 1 av 5 stjärnor

I went to JD gyms before the refurb and…

I went to JD gyms before the refurb and I really enjoyed the amount of weights in the women’s section. Upon my return, most of the weights/machines have been taken out of the ladies section and replaced with treadmills. I am very disappointed because I enjoy lifting and don’t want to have to go in the main gym to do it. That’s what sold JD gyms to me in the first place.

11 februari 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello – Thank you for leaving a review. We’d be keen to find out what equipment you'd like to see in the ladies section. If you’d like to let us know your feedback/suggestions, please send an email to the manager on birmingham@jdgyms.co.uk
Thanks, The JD Gyms Team 💚

Betygsatt 5 av 5 stjärnor

Manager Anna I think her name is

Manager Anna I think her name is, I go to the women's noticed she's always keeping it in top notch and solving issues on hand.

17 februari 2026
Omdöme utan inbjudan
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello - Thanks for the review! We're always striving to provide our members with the best possible experience, and it's wonderful to know we're on the right track.
Thanks, The JD Gyms Team 💚

Betygsatt 5 av 5 stjärnor

Gym experience

I am loving my time at the JD gym very comfortable atmosphere classes are good too. I am also enjoying sauna this gym is amazing.

6 februari 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Betygsatt 2 av 5 stjärnor

It’s to packed don’t have Any space to…

It’s to packed don’t have Any space to use equipment it’s always full the changing rooms smell not able to use anything so it’s more waiting around then actually training in the gym

4 februari 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hi there - It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day.
The JD Gyms Team 💚

Betygsatt 4 av 5 stjärnor

Great gym except female toilets need to…

Great gym except female toilets need to be cleaned more

3 februari 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hi there - Thank you for taking the time to share your thoughts. We value your feedback and will take it into consideration as we continue to improve our facilities.
Thanks, The JD Gyms Team 💚

Betygsatt 5 av 5 stjärnor

The 24hr experience is helpful for all…

The 24hr experience is helpful for all people.
The facilities are good and functional.
The environment is clean and safe for everyone
The staff support is quite encouraging too.
The facility is easily accessible and the parking space is free.

5 februari 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello - We appreciate you taking the time to share your positive experience! We're happy to hear that you found the 24hr access, facilities, environment, staff support, and parking beneficial.
The JD Gyms Team 💚

Betygsatt 2 av 5 stjärnor

Load of faulty equipment mold on…

Load of faulty equipment mold on ceiling miss weights broke machine kettle bells not in the right place

31 januari 2026
Logotyp för JD Gyms - Birmingham

Svar från JD Gyms - Birmingham

Hello - Thank you for bringing this to our attention. We appreciate you highlighting the issues with faulty equipment, cleanliness, and items not being in their correct places. Your feedback helps us understand where the member experience may be affected, and thank you for taking the time to share it.
The JD Gyms Team 💚

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