I have recently purchased the JCB woodchipper 120mm for my own garden. firstly it looks the part, as an image its a great design. it does handle medium sized branch limbs. However the instructio... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve usedJCB for years now their tools can seem heavy but with that comes quality. An old JCB drill/ driver I’ve had now for 20ish years now still going strong. Fed bud being in one place and tools i... Se mer
The new 100 chipper is fantastic. It assembled very easily, especially with the benefit of a clear and helpful video, from crate to start up in under 2 hours. The machine is impressively solidly built... Se mer
Delivered as planned Assembled easy instructions Tested seems v good Once I’ve used it anger then I will provide another review if you wish I love JCB especially their perseverance with Hydrogen... Se mer
Företagsinformation
Skrivet av företaget
Manufacturer of JCB power tools, power tool accessories and hand tools.
Kontaktuppgifter
Storbritannien
- 03308380257
- info@jcb-tools.co.uk
- jcb-tools.co.uk
4,3
Utmärkt
963 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was/is an excellent machine
It was/is an excellent machine, and I feel it was priced well. The only disappointment was that, as it was JCB, I assumed it was UK-manufactured. I found out after I received it, that it was, in fact, made in the PRC
24 mars 2026
Svar från JCB Tools
Dear Michael,
Thank you for your review. We’re pleased to hear that you are happy with the machine itself and that you felt it offered good value for money.
We do understand your disappointment regarding the country of manufacture and appreciate your honest feedback on this point. Thank you again for taking the time to share your comments with us.
Kind Regards
Sturdy shaft but the blade was blunt
Sturdy shaft but the blade was blunt, I had sharpen it, also the handle came off after little use, it was put on with a bit of glue and a very thin staple. However I would buy it again as once I sorted things out, it is fine
24 mars 2026
Svar från JCB Tools
Dear Ian,
Thank you for your honest feedback. We’re sorry to hear about the issues you experienced with the blade and the handle, and we appreciate you bringing this to our attention.
We’re pleased to know that, after making the necessary adjustments, the product has performed well for you overall, and we value your continued confidence in it. Your comments will be shared with the relevant team for review.
Kind Regards
Rukshal
Svar från JCB Tools
Hello,
Thank you for taking the time to provide us with your feedback. We appreciate your input and are pleased to hear that the service we provided has met your expectations.
If there is anything further we can do to assist you, please do not hesitate to contact us.
Best regards,
Rukshal.
Really like the product
Really like the product, but a small part of the trolley was broken when I received it, instead of just sending the broken part I was told I’d have to return the whole thing, communication with the customer service people was also poor and frustrating, I ended up repairing it myself.
24 mars 2026
Svar från JCB Tools
Dear Dave,
Thank you for taking the time to share your feedback. We’re pleased to hear that you are happy with the product overall, but we’re very sorry to learn about the damaged part on arrival and the frustration caused by the aftercare process and communication.
It is certainly not the experience we would want for our customers, and we understand how inconvenient it must have been to be asked to return the entire item rather than receiving a replacement part. We also apologise that the support you received was not as clear or helpful as it should have been.
Your comments are appreciated and will be passed on for review to help improve both our service and customer communication moving forward.
Kind Regards
Rukshal
Turned up in good time and is a…
Turned up in good time and is a brilliant product especially for the money
24 mars 2026
Svar från JCB Tools
Dear Wayne,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.
We remain available for any other assistance you may require.
Best Regards
Rukshal
Very Nice service....
24 mars 2026
Svar från JCB Tools
Dear Zain,
Thank you for your feedback. We’re pleased to hear that you were happy with the service provided. Your kind comments are greatly appreciated.
Kind Regards
Rukshal
Svar från JCB Tools
Dear James,
We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.
Please don't hesitate to reach out to us if there's anything else we can assist you with.
Best Regards
Rukshal
Son very happy with his socket set
24 mars 2026
Svar från JCB Tools
Dear Howard,
Thank you for your review. We are delighted to hear that the product is performing well and meeting your expectations. Your feedback means a great deal to us.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
The machine took a long time to arrive…
The machine took a long time to arrive then when it did im having trouble getting spares for it. Gen power Ltd or power spares take literal months im still waiting 2 months on for a part and have now been told it'll be another couple of weeks
24 mars 2026
Svar från JCB Tools
Dear Alex,
Thank you for taking the time to share your feedback, and we’re very sorry to hear about the delays and the ongoing difficulty you’ve experienced in obtaining spare parts.
We completely understand how frustrating it must be to wait an extended period for both delivery and replacement components, especially when you have been advised of further delays after already waiting some time. This is not the level of service we aim to provide.
Your comments have been noted, and we will ensure they are passed on to the relevant teams for review.
We will be sure to let you as soon as the part is available.
Kind Regards
Rukshal
Large amount of samples
Ordered a set of samples to replace our window seals. They were very good quality and a mixed set but unfortunately for our old windows nothing would match and close the gap. But if I need anything in the future I will use this company again
21 april 2025
Svar från JCB Tools
Dear Helen,
Thank you so much for taking the time to leave us a review. We are very pleased to hear that your experience with our team was a positive one.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
Svar från JCB Tools
Dear Anthony,
Thank you for your review. We are delighted to hear that the product is performing well and meeting your expectations. Your feedback means a great deal to us.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
Svar från JCB Tools
Dear Terry,
Thank you for your kind feedback. We are pleased to hear that both the delivery and customer service met your expectations. We truly appreciate your support.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
Chose JCB Tools to buy multi tool for…
Chose JCB Tools to buy multi tool for partner for Christmas. Well he is so pleased with it. He's always got a tool for that now.
24 mars 2026
Great product and very good service
24 mars 2026
Top quality for value money
Top quality for value money, great tool, fast shipping, excellent customer services
24 mars 2026
Fantastic machine
Massively impressed with the Chipper
A great addition to my garden arsenal. We have around 2 acres surrounded by trees and I’ve always struggled with the debris after trimming
After unboxing, I would suggest watching the assembly guide on YouTube by Adrian. Makes the process very simple
Have found the Chipper to be easy to start, use and trundle around the garden
I’ve been a little conservative with the thickness of branches I put through. But it takes up to 3” without any trouble
For the price, it is a revelation. No need to hire one in any more and have the stress of using it for 12 hrs straight!
I can now bring it out, fire it up for a couple of hours and then put it away
The chips it makes are ideal for garden mulch. Some machines I’ve hired can chew rather than chip.
For the price and quality, I really can’t recommend my JCB Chipper enough
24 mars 2026
The JCB chipper is a great product and…
The JCB chipper is a great product and in my opinion good value for money.
24 mars 2026
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