JCB Tools Omdömen 

963
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I have recently purchased the JCB woodchipper 120mm for my own garden. firstly it looks the part, as an image its a great design. it does handle medium sized branch limbs. However the instructio... Se mer

Betygsatt 5 av 5 stjärnor

I’ve usedJCB for years now their tools can seem heavy but with that comes quality. An old JCB drill/ driver I’ve had now for 20ish years now still going strong. Fed bud being in one place and tools i... Se mer

Betygsatt 5 av 5 stjärnor

The new 100 chipper is fantastic. It assembled very easily, especially with the benefit of a clear and helpful video, from crate to start up in under 2 hours. The machine is impressively solidly built... Se mer

Betygsatt 4 av 5 stjärnor

Delivered as planned Assembled easy instructions Tested seems v good Once I’ve used it anger then I will provide another review if you wish I love JCB especially their perseverance with Hydrogen... Se mer

Företagsinformation

  1. Verktygsbutik

Skrivet av företaget

Manufacturer of JCB power tools, power tool accessories and hand tools.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

963 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 72 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(963)

422 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

JCB Worst of Worst Overall

This is first time I bought something from JCB, it has been one of worst experiences I ever had in my life, from receiving till return it’s absolutely terrible service.

I bought Angle Grinder from JCB I received after 5 days then as soon as I opened the box it shown sign of uses or marks on it, it looked it has been a returned item an obviously dirty marks and on and off button stuck.

I thought it’s supposed to be new may be takes time to settle but it was impossible to operate with one bear hand to turn or off button.

I took pictures and sent it to JCB within 10 mins after delivery, they got back to me saying send us videos as well. So I did. Then they said we have forwarded you concerned to relevant team. I did hear from them for 3 days then I called them they said someone will contact you about this, then I had wait another 3 days they sent email we have raised your complaint and another team will in touch with you for replacement, I replied to them it’s already couple of weeks now and I am still waiting it’s this to be replaced, I rather have full refund.

I am an Electrician and JCB wasted my time, I should have bought from other suppliers.

I am still waiting as 01 June 2026 this Angle Grinder to be collected and get refund, while I bought it 3 weeks ago.I hope it happens before 2026 finishes.

JCB is just a waste of time, extremely unnecessary prolonged process of from buying to return.

I would recommend to go Screwfix, Toolstation, B&Q or other stores, you can’t go wrong with that.

I can’t give ZEROooO Star otherwise I would.

18 maj 2026
Betygsatt 5 av 5 stjärnor

I had a good look round at the…

I had a good look round at the competition out there and decided on the stand from your self's look far stronger,

It us so simple to use it suits my needs perfectly , I will try and buy some more arm's to fit my piller drill ,and just make life easier, thanks great product

1 maj 2026
Betygsatt 1 av 5 stjärnor

I purchased a JCB wood chipper…

I purchased a JCB wood chipper expecting the level of quality normally associated with the JCB name. Unfortunately, the machine arrived damaged, with marks to the feed chute, damage to the fuel tank area, and issues with a wheel component straight out of the box.
Despite taking the time to fully assemble the machine, test it by running material through it to ensure functionality, photograph the issues, and contact customer services, the resolution offered was a £10 compensation payment.
For a heavy-duty machine costing this level of money, I found both the condition it arrived in and the response from customer services extremely disappointing. I would have expected much better quality control and a more reasonable resolution from a brand such as JCB.
Sadly, this experience has left me with little confidence in the product or customer support, and I will now be looking elsewhere.

27 maj 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Damaged car jack

The product I purchased was a car jack which cost me over £200 when it arrived it look as if it has been used because of the condition it came in it came damaged with scuffs and marks also had paint coming off and the packaging was also damaged the product was not dealt with care

6 maj 2026
Betygsatt 5 av 5 stjärnor

Great deliv .Good value mitre saw

Great deliv .Good value mitre saw
but useless instructions especially how to change blade-never mentioned its a reverse bolt!
also bore different to last saw so I have a useless blade

4 maj 2026
Betygsatt 5 av 5 stjärnor

I was very happy with my saw stand .

I was very happy with my saw stand .
The stand is extremely well made and fits my large Dewalt saw.
Ordering was easy and delivered in 2 days of ordering.
I will be looking at your other tools
Thanks Nick Dixey

30 april 2026
Logotyp för JCB Tools

Svar från JCB Tools

Thank you for your wonderful review, Nick. We’re delighted to hear that you are very happy with your saw stand and that it fits your larger DeWalt saw well. It’s great to know that you found the stand well made, the ordering process straightforward, and the delivery prompt.

We truly appreciate your support and look forward to hopefully supplying you with more tools in the future.

Kind Regards
Rukshal

Betygsatt 5 av 5 stjärnor

Been a really good buy…

I have had this machine a while now and it is still really good so i will give 5 stars

24 mars 2026
Logotyp för JCB Tools

Svar från JCB Tools

Dear David,

Thank you for your review. We are delighted to hear that the product is performing well and meeting your expectations. Your feedback means a great deal to us.

Should you require any assistance, please do not hesitate to contact our support team.

Kind Regards
Rukshal

Betygsatt 3 av 5 stjärnor

Employee discount code refused

As a JCB employee I tried to use the discount code from the JCB staff intranet. Which I have done before. On this occasion the website would not accept it. I tried customer services via the chat service and the operator states that the store is not ran by JCB so was unable assist, and even after I offered to send proof of JCB employment, wouldn't honour the discount advertised, I also showed proof of the code in the staff website.

28 april 2026
Logotyp för JCB Tools

Svar från JCB Tools

Dear James,

Thank you for taking the time to share your experience, and please accept our sincere apologies for the frustration caused.

We are very sorry to hear that the discount code was not accepted at checkout and that our chat support team were unable to resolve this for you, even after you provided details of your JCB employment and access to the staff intranet offer. We fully understand how disappointing this must have been, particularly as you have successfully used the offer previously.

We appreciate you raising this with us, and your comments will be reviewed with the relevant teams to ensure clearer handling of staff-related promotions going forward.

Kind Regards
Rukshal

Betygsatt 5 av 5 stjärnor

first class equipment and first class…

first class equipment and first class delivery

28 april 2026
Logotyp för JCB Tools

Svar från JCB Tools

Dear Colin,

Thank you for your kind feedback. We are pleased to hear that both the delivery and customer service met your expectations. We truly appreciate your support.

Should you require any assistance, please do not hesitate to contact our support team.

Kind Regards
Rukshal

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