Excellent, punctual delivery to us in South Norfolk at 7pm. Men were very polite and rang ten minutes ahead of arriving. Also, they took the packaging away. A long drive ahead of them back to Wolverha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Couldn’t wish for better. The Drivers were both very polite and helpful, which considering I was the last drop of the day at 7pm and they were delivering to Cornwall all the way from Birmingham with... Se mer
Företaget har svarat
This was my first time ordering bathroom panels. I didn't know what to expect. Everything went smoothly. I was kept informed about when to expect delivery and the guys were there in schedule. They w... Se mer
Företaget har svarat
The company I bought from estimated my item would be collected by JBS 2 Man Delivery within 4-5 days and they’d contact me within 8-10 days with a delivery date. I was so surprised when 2 days later I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Kontaktuppgifter
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, Storbritannien
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4,6
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They said they couldn't get the bed…
They said they couldn't get the bed upstairs so left it outside in the rain (couldn't be bothered more like) they didn't speak much English so couldn't get much sense out of them and now they want to charge me to return the bed after me paying £50 for it to be assembled, STAY WELL AWAY.
Me and my partner got the bed upstairs and assembled it in 1 hour( my partner is only 9 stone but stronger than your delivery men) it just took a bit of thinking and determination which your delivery men haven't got because they are lazy and the communication was terrible, I want a refund of the money i paid for assembly
20 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you for taking the time to leave a review. We are sorry to hear you were unhappy with your delivery experience, and we completely understand how frustrating this situation must have been.
However, we would like to clarify what took place on the day. Our delivery team attended your address and made every effort to complete the delivery as requested. Unfortunately, upon arrival it became clear that the staircase was too narrow to safely manoeuvre the bed base through. This is a situation our team encounters from time to time, and in the interest of protecting both your property and your item from damage, the decision was made not to force the item through an unsuitable space.
Our team did their best to communicate this to you at the time. We are sorry if there was any difficulty in that communication, and we regret any distress this caused.
Regarding the return charge — when a delivery cannot be completed due to access limitations at the property, a return-to-sender fee is standard industry practice, as our drivers must transport the item back to the warehouse.
We would encourage you to contact us directly so we can work with you to find the best resolution possible. We never want a customer to feel let down, and we appreciate the opportunity to put things right.
Kind regards,
The JBS 2 Man Delivery Team
Excellent delivery service
Excellent delivery service, 2 very polite and professional guys delivered my very large mirror safely. They emailed the day before with a 3 hr time slot, and rang 30 mins before to inform they were on the way. Would definitely recommend this delivery company.
20 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
They knew I stayed in 15th level panels…
They knew I stayed in 15th level panels to big for lifts I paid £92 for delivery left in foyer they v did offer to take em back I said no so I had to pay guys to carry em upstairs for me more money .
18 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you for your review, and we are sorry to hear that your delivery experience left you out of pocket and inconvenienced.
We would like to provide some transparency around what happened. The booking we received was for a hallway delivery, and unfortunately we were not made aware in advance that the property was on the 15th floor or that the panels would be too large to fit in the lift. This is information that, had we known, would have allowed us to plan the delivery appropriately or advise on a more suitable service beforehand.
When our team arrived and identified the access issue, they did contact you to explain the situation and offered to return the items — which we understand you declined. Our drivers were acting within the scope of the service that had been booked and were not in a position to carry large panels up 15 flights of stairs without this being arranged and agreed in advance as a separate service.
We genuinely sympathise with the additional cost and effort this caused you, and we are sorry the experience was not a smooth one. We would encourage anyone with specific access requirements — such as high-rise properties or oversized items — to make us aware at the time of booking so we can ensure the right service is arranged.
Kind regards,
The JBS 2 Man Delivery Team
Kept us informed of delivery times and…
Kept us informed of delivery times and contact when we were next drop. Polite & respectful operators and were spot on on time.
18 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
JBS 2 Man (the way to go)!
The guys delivered on time and were very pleasant and professional.
Excellent service.
16 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Delivery company kept us updated…
Delivery company kept us updated throughout the day so we knew exactly when they were due to deliver the armchair. Very polite and professional
16 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
The delivery was on time and the two…
The delivery was on time and the two lads were very good and put the items were we wanted that you guys
16 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Professional delivery service
Received my delivery from JBS 2 MAN DELIVERY LTD on the date and time expected. I was kept up-to-date with all the information I needed and was phoned 20 minutes before delivery to say they were on their way. The whole team were very polite and my delivery was in perfect condition, not battered about at all. Great to have a delivery from a professional company.
16 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
A very professional company
superfast delivery I got phone call the day before delivery to confirm delivery date and time slot.
next day the delivery driver called me to confirm they where 30 minutes away arrived and delivered my coffee table both men very polite and put the package into my hall for me.
I would recommend JBS 2 MAN DELIVERY LTD
A very professional company thank you
16 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Great service
Very happy with the service and pleased that the furniture arrived in one piece and didn’t require assembly. Delivery driver gave me an expected window of delivery and called ahead of time. Thank you very much.
15 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Very quick and kept me up to date on…
Very quick and kept me up to date on delivery
14 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Team 144 delivered 2 toilets to a very…
Team 144 delivered 2 toilets to a very old house with a steep and curved staircase. They happily put them in the upstairs bathrooms rooms they are being installed in. They were careful and helpful. Thank you
12 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Delivery Service was Extremely bad
Delivery Service was very bad . I spoke on the phone and asked if the delivery guys could put my chest of drawers upstairs in the room . The guy on the phone said yes just ask them when they get there with the delivery. While delivery I asked the delivery men, he checked his phone and said no its a hallway delivery only. I told him that we were told to ask them to put it upstairs and the delivery man kept saying no , the stairs were too dangerous and also he would be liable if they broke something and then just walked out. The delivery guys were very rude and unprofessional and very unwilling to help .
9 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you for taking the time to share your feedback, and we are genuinely sorry to hear that your delivery experience did not meet your expectations.
We want to address this honestly. It is clear there was a miscommunication between our customer service team and our delivery crew regarding the scope of your delivery. You were given an expectation over the phone that, unfortunately, was not reflected in the delivery instructions our team had on the day. We sincerely apologise for this — that inconsistency should not have happened, and we completely understand how frustrating it must have been to receive conflicting information.
Regarding the delivery itself, our drivers do operate under specific booking instructions, and room-of-choice delivery is a separate service that must be arranged and confirmed in advance. On this occasion, the driver was correct in that his booking only covered a hallway delivery. However, we acknowledge that the way this was communicated to you fell short of the professional and courteous standard we expect from our team, and for that we are truly sorry.
We take feedback like this very seriously as it helps us identify where our processes and communication need to improve. We would welcome the opportunity to speak with you directly to discuss this further and see what we can do to make things right.
Please don't hesitate to contact us.
Kind regards,
The JBS 2 Man Delivery Team
Plenty communication prior to delivery…
Plenty communication prior to delivery and arrived when advised. Polite guys and placed delivery into required room. Very recommended 👌
9 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Great delivery
Great delivery. Good communication. Clarified everything beforehand. Rang when close. Went out of way to deliver to where I wanted.
8 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Brilliant service from start to finish…
Brilliant service from start to finish 5 stars
8 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Professional and efficient
Professional and efficient. Thanks for your help.
7 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
A very efficient delivery service
Communication with the Delivery company was very clear, the delivery arrived when expected with a phone call half an hour before with time of arrival. The men brought the Sofa to the desired room and efficiently unpacked and took away the packaging. A very smooth operation and I am very pleased with the new Sofa. Would recommend both companies very highly.
30 april 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent delivery experience.
We are very pleased to know that the delivery team kept you well informed by giving you a 30 minutes call before arrival. It is especially encouraging to know that the team were clear and they took the sofa room of choice and unpacked the item.
We are also grateful for your kind comments about the teams outstanding job. Feedback such as yours is greatly appreciated and will be shared with the delivery team.
Thank you again for your comments and for choosing our service. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
Vish
JBS customer service
Kept in touch about my delivery very…
Kept in touch about my delivery very quick delivery Thankyou.
5 maj 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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