Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Don't order from this company? You would think they would have stock in the shop. I was shocked when I got a message from AliExpress saying they were sending my order out.. save your money and order the same thing from AliExpress or temu.. they say support local businesses then they use 3rd party company..
I always panic when ordering from a company I have not used before, so when my order did not arrive I did panic.
I did read up on the reviews and fixated on the negative ones, which was wrong of me, because I allowed those to judge the company wrongfully.
The customer service from Simon was amazing, right from my very first email he responded promptly and chased my order and kept me updated all through the process.
My order did arrive after Christmas but the company site did state due to demand this may happen.
My son received his gift on the 28th which he was delighted with.
And the item was exactly how it was described.
Thank you again Simon for your excellent customer service it was very much appreciated.
Scam! Tiny whiskey glass arrived, no wooden box complete rip off. Usual scammers can’t believe I fell for it!
I ordered two Studio Ghibli hoodies, and they arrived at the expected time. The quality of the prints were excellent, but the material itself wasn't what I was expecting. One of the hoodies came up pretty small, and I needed to exchange it. Simon, was really quick to respond to my queries, and sorted out an exchange swiftly. Overall, really happy with the service received.
Ordered mid October, arrived when expected. Unfortunately one shirt was the wrong size, contact them and a replacement has been sent already. Great customer service.
I was dubious ordering from a company that I hadn’t heard of, but I had nothing to worry about, the figurines are really cute and perfect for my daughters Christmas stocking, I panicked when the tracking link didn’t work but Simon emailed me back the same day and kept me updated on my parcel. I will use the company again as my personal experience was good.
I think this is a great website with an interesting and unique range of products. The choice is huge! The quality of the hoodie I ordered was great. Really cool vintage wash and anime design, very different from anything you’d see on the high street. The customer service is also exceptional, very friendly and helpful. If you love Japanese culture and street style, this website is for you. It’s easy to navigate around the site, and easy to order as well. Highly recommend it!
Ordered a Pokemon plush toy. Seller was very responsive and supportive towards order tracking. Item received. Can recommend. 🙂👍
My item was not delivered on time, so I contacted the company. The first email exchange did not solve the issue and I had to email again, which again did not solve the issue. However, eventually, I was able to get a refund for my item as I never received it, or any tracking information for it.
Edit to add: did actually receive the item eventually and the wrong size was sent! Company claims to have cut ties with this specific supplier.
Do not use this company! Absolutely scam! The products are not anything like advertised. It’s just cheapest rubbish! No material labels, no idea how to return the product!
However … after I complained a huge apology came and I was refunded swiftly.
BEWARE!
Returns need to be posted to the USA.
This information isn’t available on the website.
Clothing is cheap and sizing is confusing.
Stay away!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
