Japanese Melody Omdömen 

155
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Great color, great shape. Much smaller diameter than expected. Too small. The elastic string is already stretching, leaving gaps. I would not reorder. I found it impossible to tell the size of the sto... Se mer

Betygsatt 5 av 5 stjärnor

Since malachite is one of my favorite stones, this ring stood out for me. It was delivered within a few days of ordering and I was suitably impressed when it arrived. The quality was everything I expe... Se mer

Betygsatt 5 av 5 stjärnor

Staff was extremely helpful, responsive to my exchange requests and kept me updated on production timelines. I was skeptical because I had not heard of the company before but working with Akira change... Se mer

Betygsatt 5 av 5 stjärnor

Great bracelet, I purchased the Kyoto bracelet for my husband. Very satisfied with the look, feel and material. He loved his bracelet. Also great customer service and fast delivery!

Företagsinformation

  1. Smyckestillverkare

Skrivet av företaget

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

155 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(155)

94 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great gift

Really nice bracelet. Quality is great and fast shipping. I got this as a Valentine present for my husband and he loves it.

31 januari 2026
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Svar från Japanese Melody

Thank you, Karen.

We’re glad it found the right place as a gift.
And that it was received the way it was intended.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

This is a very nice ring

This is a very nice ring. Very good quality made. It only took a week for me to get it,

4 februari 2026
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Svar från Japanese Melody

Thank you.

We’re glad the piece met your expectations — and that it reached you without delay.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

They made me a beautiful turquoise ring…

They made me a beautiful turquoise ring
Perfect Sizing as well. It took awhile
But well worth the wait .

3 februari 2026
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Svar från Japanese Melody

Thank you, Joseph.

We appreciate your patience with the timing — and we’re glad the piece proved worth the wait.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

The bracelet was exactly what my…

The bracelet was exactly what my grandson wanted. He was very happy with it!

7 januari 2026
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Svar från Japanese Melody

Thank you, Kathy.

We’re glad it brought that kind of reaction — that’s what matters most.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

1A very satisfied customer

1. The ring we purchased was beautiful and of great quality as advertised.
2. It delivered in a timely manner as promised.
3. Customer service was great in responding to a question that I had.
In this day and age of ordering on line it is very rare to have a company perform as well as you did.
Thank you!

3 januari 2026
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Svar från Japanese Melody

Thank you, Mike.

We appreciate the way you outlined your experience — clarity like that means a lot to us.

We’re glad everything met expectations.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

Beautiful bracelet for my son

Beautiful bracelet for my son! Great customer service!

1 januari 2026
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Svar från Japanese Melody

Thank you, Lynlie.

We’re glad it found the right place as a gift — especially for someone close.

— Japanese Melody

Betygsatt 2 av 5 stjärnor

Wouldn't Order from Them Again

I placed an order on 12/15. I received an email stating they were out of the size I ordered and would need to make it. I asked if it would be ready and shipped by Christmas, to which they guranteed it would.

Christmas arrived and I didn't receive my order or any status update. I sent 3 follow up emails...nothing. I emailed a 4th time and stated I would dispute the charge, since there had been no update. They finally replied and the order was shipped that day.

I finally received the order on 1/5 - three weeks after the order was placed. If they had simply communicated their actual timeline there wouldn't have been an issue.

When I did finally receive the item, which was over $100, it was sent in a small bag and shipping envelope. I would expect for an item of that much and it being jewelry I would at least get a box to avoid any damage.

My husband did like the item, but I won't order from them again due to the lack of communication and shipping.

31 december 2025
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Svar från Japanese Melody

Thank you for sharing this so clearly.

What you described — especially the lack of communication and the missed timeline — is not the standard we aim to hold. You’re right to expect clarity, especially when timing matters.

In some cases, when a specific size is not immediately available, the piece is made to order. That should have been communicated more transparently, and followed with consistent updates. We fell short there.

Regarding packaging — your expectation is fair. Pieces at this level should arrive protected and presented properly. This is something we’ve already refined.

If you’re open to it, please reach out to us directly. We would like to review your order and make this right.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

Great customer service and fast delivery

Great customer service and fast delivery. My fiancé loved his ring.

26 december 2025
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Svar från Japanese Melody

Thank you.

We’re glad it arrived as it should — and that it was received well.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

leather mens bracelet…

I purchased the leather mens bracelet and it was beautiful. My husband really liked the different leather strands. I don't know how else to describe it, but it was different. The craftsmanship was excellent and it arrived very quickly.

11 december 2025
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Svar från Japanese Melody

Thank you, Leontyne.

We’re glad the piece stood out to you — especially in its details and construction. That’s where it should speak for itself.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

Great customer service and products

Great customer service. Got them as gifts for my sons. I was very picky about the quality and Japanese Melody did not disappoint. Will def be ordering again. Thank you

15 december 2025
Omdöme utan inbjudan
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Svar från Japanese Melody

Thank you, Sharon.

We understand being selective when choosing something like this — so it means a great deal that the pieces met your expectations.

We’ll be here when you return.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

Sincere

Sincere, meticulous, thoughtful great service

4 december 2025
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Svar från Japanese Melody

Thank you, Zhijie.

“Sincere” and “thoughtful” are not words we take lightly. We appreciate that.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

I recently purchased an opal and koa…

I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet, which gave the whole experience a premium feel from the moment I opened the package. I’d definitely recommend it.

25 november 2025
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Svar från Japanese Melody

Thank you, Bobby.

We’re glad the piece — and everything around it — felt complete from the moment it arrived. That full experience matters as much as the ring itself.

We appreciate your recommendation.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

Nice quality

Arrived quickly. Quality bracelet.

19 november 2025
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Svar från Japanese Melody

Thank you, Linda.

We’re glad it arrived as it should and that the quality came through.

— Japanese Melody

Betygsatt 5 av 5 stjärnor

The ring is absolutely beautiful

The ring is absolutely beautiful! The perfect unique wedding band we were looking for.

18 november 2025
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Svar från Japanese Melody

Thank you.

We’re glad you found the piece you were looking for.

— Japanese Melody

Betygsatt 2 av 5 stjärnor

Does not look like picture at all

Does not look like picture at all. Pic has much more detail and actually looks like silver. The finish on this bracelet is dull and almost black. Highly doubt there any silver at all…

18 oktober 2025
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Svar från Japanese Melody

Thank you for sharing this.

What you’re describing is not how the piece is intended to present. The finish is designed to have depth, but it should not appear flat or overly dark.

Some variation in tone can occur depending on lighting and the natural character of the materials, but the underlying composition — including the metal elements — remains consistent with the description.

That said, if what you received feels noticeably different from what was shown, we would like to review it properly.

Please reach out to us with a photo, and we’ll take a closer look and assist you directly.

— Japanese Melody

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