Love the designs and your team is easy to work with. They are very responsive as I didn't see my order being shipped, so the immediately place a new order and received within two days. It has always... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve had 4 purchases with so far with James Oro and this brand is great. Their website layout is fantastic. Their customer service is fast via email. All of their glasses are stylish, sleek & of great... Se mer
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These J.O. sunglasses provide a perfect blend of functionality, comfort, and style, making them a valuable addition to my accessory collection. Whether for fashion statement or just practical use, the... Se mer
The sunglasses that I ordered are absolutely beautiful and really frame my face. I’m not disappointed at all and the quality and how well they’re made. I will enjoy them forever and probably and proba... Se mer
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Företagsinformation
Skrivet av företaget
Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.
Kontaktuppgifter
4,5
Utmärkt
184 omdömen
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Want quality, land your plane here
Excellent products, customer service and business model. The quality is awesome for the prices. I highly recommend James Oro Eyewear on all levels.
18 juli 2024
Omdöme utan inbjudan
You all are doing a fantastic job
You all are doing a fantastic job. I just think you should bring back more stylish hundred glasses with clear white lenses, and I'll buy more.
18 december 2024
Omdöme utan inbjudan
Nobody believes me about James Oro and…
Nobody believes me about James Oro and the quality they provide. 10/10. Next up in the shade game 🔥
18 december 2024
Omdöme utan inbjudan
Experienced a shipping delay but the…
Experienced a shipping delay but the support helped rectify the issues quickly and I was very appreciative of that. Great products and would recommend to anyone!
16 december 2024
Omdöme utan inbjudan
Svar från James Oro Eyewear
Hi. Thank you for taking the time to leave us a 5-star review. We appreciate you choosing us for your eyewear needs.
Svar från James Oro Eyewear
Thank you! We are happy to hear that customers love our eyewear. We appreciate your review and business.
Svar från James Oro Eyewear
Hi Gladys, thank you very much for your review of our frames. We are happy to hear you were satisfied with your purchase.
Sent me the wrong pair of glasses ⁷
25 november 2024
Svar från James Oro Eyewear
Hi Tae, we sincerely apologize for the mix-up. I see that we were able to rectify the issue by sending you a replacement pair of frames. Let us know if you have additional cares or concerns. We appreciate your business.
Svar från James Oro Eyewear
Hi Sanya, Thank you for your recent purchase from James Oro. We appreciate the time you took out of your schedule to write a review.
Great glasses they are everything I…
Great glasses they are everything I wanted and more
28 oktober 2024
Svar från James Oro Eyewear
Thank you Caleb for your review. We appreciate your feedback and support.
Sunglasses are exceptional
Sunglasses are exceptional. Very well made just as nice if not better than any other high-end designer brand. I highly recommend James Oro glasses .
25 oktober 2024
Svar från James Oro Eyewear
Thank you David! We appreciate your feedback and support. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
Svar från James Oro Eyewear
Frank, thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with your eyewear.
Purchased a pair of Serpant gold
Purchased a pair of Serpant gold. They broke after wearing a few times. I emailed them about this but they never responded. I wouldn’t recommend them
16 oktober 2024
Omdöme utan inbjudan
Svar från James Oro Eyewear
Hi Eugene, We're sorry to hear that your frames broke after wearing them a few times. We emailed you for a photo so that we can honor our one-year warranty, but we never heard back. Please contact us help@jamesoro.com so we can address this issue and get you a replacement as soon as possible. We're grateful for your feedback and will use it to improve our business.
Mis lentes aun no han sido entregados
Mis lentes aun no han sido entregados en mi domicilio y ustedes me envian un mail diciendo que llegaron. Necesito saber donde estan y cuando van a llegar
25 september 2024
Svar från James Oro Eyewear
Hola Francisco,
Gracias por su reciente pedido de James Oro. Procesamos un reembolso porque usted declaró que no recibió su pedido, que el mensajero dijo que lo entregó
I have no complaints everything has…
I have no complaints everything has been great ,I asked how to get my prescription for these glasses they promptly sent me a link once I have my prescription in hand I'll be sending them to be installed
26 augusti 2024
Svar från James Oro Eyewear
Hi Anahit, Thank you for your review. Sorry that you did not receive package even though the courier stated it was delivered. However,
as a customer service courtesy, we issued a refund for the order.
The worst customer service and business…
The worst customer service and business, i placed an order and after a week someone send an email stating that they had to move from their supply warehouse all of a sudden so the shipment was delayed and after 4 days I contacted them and i was told once again that it will be shipped in a day or two and if I didn’t wanna wait i should cancel my order . Do not get mislead.
27 juni 2024
Omdöme utan inbjudan
I bought the capo frames for…
I bought the capo frames for prescription glasses that I need and james oro redirected me to Lansebl website which I believe it's the company who will make the prescription lenses but since the 7th of this month I haven't receive an order number or anything ..they also were suppose to contact me about my RX because I was trying to upload a picture of the RX but their website won't let me. I specify to contact me either james oro or lansebl and they haven't do it yet. By the way, I try to contact lansebl by Facebook and they block me.
7 februari 2024
Omdöme utan inbjudan
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