Recently bought an engagement ring for my partner, and the experience was amazing from start to finish - both in-store and online. A special thank you to Zoe for all her help.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently bought a luxury watch from James Porter & Son online, having dealt mainly with Claire, with helpful input from Laura and Stuart as well. The price was excellent, the watch was disp... Se mer
My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Se mer
Företaget har svarat
We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.
Kontaktuppgifter
24-26 Argyll Arcade, G2 8BA, Glasgow, Storbritannien
- 01412215855
- info@james-porter.co.uk
- james-porter.co.uk
4,9
Utmärkt
562 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you so much my necklace was…
Thank you so much my necklace was delivered free of charge the next day by special delivery beautifully packaged and in a protective box
11 april 2025
Svar från James Porter & Son
Gi glad you are happy with your purchase Jill! I hope we can assist again in the future :)
Excellent customer care and product…
Excellent customer care and product knowledge. A really welcoming shop to go to
10 april 2025
Svar från James Porter & Son
thanks so much Sean! Always a pleasure :)
Long-Standing Trust and Exceptional Service
I have been using James Porter & Son since the early 90s, and my experience with them has always been outstanding. Over the years, they have consistently provided top-notch service, and I’ve never been disappointed.
What truly sets this company apart is its staff. They are not only professional but also incredibly friendly and approachable. It’s clear that they genuinely care about their customers, and that’s something that can be hard to find these days.
Whether it’s the attention to detail or the friendly demeanor, James Porter & Son has earned my trust and loyalty. I wouldn’t hesitate to recommend them to anyone looking for excellent service backed by years of expertise.
Joe Sweeney
9 april 2025
Omdöme utan inbjudan
Svar från James Porter & Son
Thanks for this lovely review Joe! It is wonderful to hear you have been receiving that kind of service for 30 years from us now! It is always a pleasure to see you in store :)
Helpful and efficient
Really helpful on the phone. Completed the order on the website and the item was in the post same day.
1 april 2025
Svar från James Porter & Son
Thanks for taking the time to leave us a review Mark! We hope we can assist again in the future :)
Easy to purchase from website and very…
Easy to purchase from website and very pleased with the watch.
Not their fault but the delivery was messed up due to Royal Mail.
Otherwise I would definitely recommend James porter & son.
1 april 2025
Svar från James Porter & Son
Thanks for the review Jon! Sorry to hear about the delivery mess up. let us know if there us anything we can help with :)
Excellent service
Excellent service and beautiful earrings. Always delighted to shop here.
31 mars 2025
Svar från James Porter & Son
Glad you are happy with your order! Hope we can assist again in the future :)
Great communication and speedy service
Easy process and great communications from the team, checking is ordered the right size and then informing me when my ring had been dispatched
25 mars 2025
Svar från James Porter & Son
Glad you are happy with your purchase :) We hope we can assist again in the future.
Absolutely first class service!
Absolutely first class service!! Highly recommend this company!
21 mars 2025
Svar från James Porter & Son
Thanks for taking the time out to leave us a review! Hope we can help again in the future :)
Very helpful and responsive customer service
There was a couple of questions we had regarding a piece of jewelry, an email sent to James Porter was quickly replied to, by Clare, with an attached video of the item she created helpfully answering all questions.
When ordered confirmation came through quickly and delivery was next day.
13 mars 2025
Svar från James Porter & Son
Thank you for taking the time out to leave us this lovely review! Glad you are happy with your order and we hope we can assist again in the future :)
Excellent customer service and…
Excellent customer service and communication. I wanted a specific necklace for my partner and Claire and the team at James Porter went above and beyond to make it happen. Highly recomended.
12 mars 2025
Omdöme utan inbjudan
Svar från James Porter & Son
Thank you Steve, it was a pleasure being able to assist you with your purchase :)
High quality jewellery beautifully…
High quality jewellery beautifully parcelled. Really appreciated the gift bag that accompanied the order. Very prompt delivery so very good service all round.
4 mars 2025
Svar från James Porter & Son
Thank you or the review Christine! Glad you were happy with the service :)
Svar från James Porter & Son
Thank you! We hope you will shop with us again in the future :)
Excellent service
Excellent service, ordered watch and within a couple of days the order was confirmed, strap adjusted, and shipped. Excellent value on price, excellent customer service, fast, reliable, honest, and straight forward, very happy, I have no reservation to highly recommend these jewellers .
13 februari 2025
Svar från James Porter & Son
Thanks for the lovely review! We hope we can assist you again in the future :)
Svar från James Porter & Son
Thank you for taking the time to leave us a review! We hope we can assist again in the future :)
Excellent customer service
It made all the difference that I was able to speak to someone who answered all my questions in a helpful and friendly manner. My purchase was as described, it arrived well packaged and swiftly. I would recommend this business.
30 januari 2025
Svar från James Porter & Son
So glad you are happy with your purchase. We hope to assist you again in the future :)
Visited James Porter again today and…
Visited James Porter again today and received the customary exemplary service from Jacqueline Henderson. Thanks for excellent advice as ever and recommendations. We always appreciate the service she gives us and her genuine delight in helping people shines through. She takes a genuine interest in her customers and ensures a personal tailored approach. We will visit you soon again Jacqueline! Thank you, MM
1 februari 2025
Omdöme utan inbjudan
Svar från James Porter & Son
Thanks for this lovely review! Your feedback means a lot to us and we are thrilled you had a lovely experience in store with Jacqueline! We hope to see you again in the future :)
My watch arrived well packaged up the…
My watch arrived well packaged up the day after I ordered it.
The order acknowledgement was swift and the delivery was as promised.
Would certainly shop with James Porter again.
8 januari 2025
Omdöme utan inbjudan
Svar från James Porter & Son
Thank you for the review Rosie! Lovely to ear your feedback, and hope you will shop with us again in the future :)
Like clockwork
From ordering the watch to receiving said watch was a easy and hassle free.
3 januari 2025
Svar från James Porter & Son
Thank you for the feedback! We hope we can assist you again in the future :)
A pleasant though brief experience
A pleasant though brief experience. Friendly and accomodating staff in a store full of awesome watches.
31 december 2024
Svar från James Porter & Son
Thanks for taking the time to leave us a review. Glad we could help, however brief and hope to do so again in the future :)
Svar från James Porter & Son
Thank you for the review Peter, happy to help! :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.