This casino’s support is nearly impossible to reach, despite their website claiming 24/7 service. I’ve been waiting over 6+business days for my withdrawal, and on the rare occasions they do re... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ich bin jetzt schon länger unterwegs auf diesem casino und habe Mich immer korrekt behandelt gefühlt ich bin wirklich sehr überzeugt Und Sehr zufrieden
Nie powiem wygrałem ale kurw.. z wypłatami to jest kosmos takie kurw... oszusty ze huj tyszien czasu wyplacam i wypłacili mi 500 euro a powinno nibynwedlug regulaminu 1500 kłamią jak się da aby przec... Se mer
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Quick signup, fast verification. The control panel is organized, so tracking bonuses, deposits, and withdrawals is simple. Slots are enjoyable and run smoothly on both desktop and mobile
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Skrivet av företaget
Jacktop Casino is an online casino that offers a variety of games for players to enjoy, including slots, table games, and live dealer games. The casino is licensed and regulated by reputable authorities, ensuring fair and safe gameplay. Jacktop Casino also offers a range of bonuses and promotions to help players maximize their gaming experience. The website is user-friendly and accessible on both desktop and mobile devices, making it easy for players to enjoy their favorite games on-the-go. Customer support is available 24/7 to assist with any queries or concerns. Overall, Jacktop Casino provides a fun and secure online gaming experience for players of all levels.
Kontaktuppgifter
, , , Ungern
- support@jacktop.com
- jacktop.com
3,6
Medel
360 omdömen
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Jacktop Casino
Dear Bas,
Thank you for sharing your thoughts with us!
We’re excited to hear that you had a positive experience with our casino. While we strive to provide the best possible experience, we’re always looking for ways to improve, so if there's anything more you’d like to see or any aspect you'd like us to enhance, feel free to let us know.
Looking forward to having you with us for many more gaming sessions ahead!
Kind Regards,
Jacktop Casino Team
Does anyone really win on here??
Does anyone really win on here???
3 deposits money went straight thru not a feature for free spins in sight..DISGUSTING
Now they won't close my account when I've emailed 3 times asking they just keep trying to shove free spins and bonuses down my throat. Absolute bottom feeding scumbags.
23 januari 2025
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Col,
Thank you for your review!
We understand that it’s frustrating when luck doesn’t seem to be on your side. All our games operate under strict regulations and come from licensed providers, ensuring fair and random outcomes. We have no influence over the results, and while some sessions can be tough, others can bring unexpected wins—we truly hope your luck turns around soon.
Regarding your account closure request, if it’s still open, please reach out to us via email from the address linked to your account. Without those details, we’re unable to verify and process such requests. We’ll be happy to assist you further.
Kind Regards,
Jacktop Casino Team
Great and fun casino
11 januari 2025
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Wouter Foesenek,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you’re enjoying your time with our casino. It's always a pleasure to know that our platform is providing the fun and excitement we aim for.
We are committed to making every moment with us enjoyable, and your feedback reminds us that we’re on the right track. We're constantly working to improve our offerings to make sure the fun never stops!
Looking forward to seeing you continue to have a great time with us!
Kind Regards,
Jacktop Casino Team
Goed casino snelle uitbetalingen leuke…
Goed casino snelle uitbetalingen leuke bonussen ik speel hier graag....
Ook vele verschillende gokkasten,sport wedden voor elk wat wils....
21 januari 2025
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Melanie Bok,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you're enjoying your time with us. It's great to know that our fast payouts, exciting bonuses, and wide selection of slots and sports betting are adding to your experience.
We truly aim to offer something for everyone, and it’s fantastic to see you’re making the most of it. We’re always for you every step of the way, so feel free to dive into even more fun and opportunities whenever you like!
Wishing you many more great wins and enjoyable moments ahead!
Kind Regards,
Jacktop Casino Team
I'm having a great time at this casino
I'm having a great time at this casino
21 januari 2025
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear michal,
It's fantastic to hear that you're enjoying your time with us! We’re thrilled to be part of your gaming journey and to know you’re having fun. Your experience matters to us, and we’re always here to ensure it stays that way.
Feel free to explore even more of what we offer, and if you ever need anything, just let us know. We’re all about making your casino experience as great as it can be.
Best of luck and happy playing!
Kind Regards,
Jacktop Casino Team
Jacktop have a lot of nice bonus slots…
Jacktop have a lot of nice bonus slots to play. Once you are VIP they send you a lot of nice bonusses personally. Their customer service (VIP) is very good and always quick in helping.
21 januari 2025
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Gee,
Thank you so much for your kind words! We are thrilled to hear that you’re enjoying the fantastic selection of bonus slots. Our goal is always to provide exciting games and rewarding experiences, and it’s great to know that our VIP program and personalized bonuses have made your time with us even more enjoyable.
We’re also pleased to hear that our customer service has been able to assist you quickly and effectively. Our VIP team takes great pride in delivering top-tier support, and we’re delighted it’s working well for you.
Thanks again for your trust and support — we look forward to continuing to provide you with even more rewards and fun!
Kind Regards,
Jacktop Casino Team
Svar från Jacktop Casino
Dear Amin Aydin,
Thank you for sharing your thoughts with us!
We're thrilled to hear that you’re enjoying the site and that our service has met your expectations. We’re constantly striving to make your gaming experience even better, so your positive feedback means a lot to us.
We’re ready to ensure you have a great time playing!
Kind Regards,
Jacktop Casino Team
Lots of games
Lots of games, good costumers service,point of wath can be beter is witdwrall but i think its a personal case.
20 januari 2025
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Mike Jason,
Thank you for sharing your thoughts! We’re thrilled to hear that you’re enjoying the variety of games and our customer service. Your feedback is incredibly valuable to us.
Regarding withdrawals, we understand that this can sometimes be a frustrating aspect, and we appreciate you highlighting it. The time it takes can vary depending on the payment method and the verification process, but rest assured, we're continuously working to improve the overall experience for all players.
Thanks again for being with us, and we wish you all the best on your gaming journey!
Kind Regards,
Jacktop Casino Team
Svar från Jacktop Casino
Dear monique rietbroek,
Thank you so much for sharing your experience with us! We’re absolutely delighted to hear that you’re enjoying our site and all the exciting games it has to offer. We work hard to provide a wide variety of options to ensure every player finds something that sparks their interest, so your kind words really mean a lot to us.
We want to make sure your time with us remains as fun and seamless as possible.
Looking forward to many more gaming moments with you!
Kind Regards,
Jacktop Casino Team
Svar från Jacktop Casino
Dear Iwona Mettel,
Thank you for your simple and to-the-point feedback! We're thrilled to hear that everything has been to your satisfaction. We aim to provide a seamless and enjoyable experience, and your positive response truly means a lot to us.
If you ever have any suggestions or further thoughts to share, feel free to let us know. We’re always here to ensure you have the best time with us.
Wishing you continued enjoyment and success!
Kind Regards,
Jacktop Casino Team
the service of the vip manager is super…
the service of the vip manager is super good
20 januari 2025
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Nancy Raaijmakers,
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our VIP manager. Our team always strives to offer the best possible service, and it's wonderful to know we're meeting your expectations.
Your satisfaction is our top priority, and we're here to ensure your time with us is nothing short of excellent.
Thanks again for your feedback, and we hope to continue providing you with outstanding service!
Kind Regards,
Jacktop Casino Team
Great service!
17 december 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Moh,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our service. Providing a top-notch experience is our priority, and feedback like yours reminds us why we do what we do.
If there’s anything more we can do for you or if you have any suggestions, feel free to reach out. We’re always here to assist and keep the good times rolling!
Kind Regards,
Jacktop Casino Team
Top casino
Jack Casino is toegankelijk en betrouwbaar
Het spelaanbod is groot.
Klein minpuntje; het duurt een aantal dagen voor je uitbetaling wordt goed gekeurd.
Mijn VIP manager Markus is een topper!!
Bij vragen of opmerkingen, via de mail, dan krijg ik heel snel een reactie van hem terug en dat is prettig!
18 januari 2025
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear P. Buis,
Thank you for sharing your experience with us! We're thrilled to hear that you've found our casino accessible, trustworthy, and with a great range of games. Your satisfaction is our priority, so it's great to know you’re enjoying the selection we offer.
We appreciate your feedback on the withdrawal process. Please rest assured that our team is working hard to make sure all transactions are processed as quickly as possible. We understand that waiting for approval can be frustrating, and we’ll continue to work on improving this for our players.
It’s also wonderful to hear that Markus has been a great help to you. We’re proud of our VIP managers, and it’s fantastic to know that he’s been so responsive and attentive to your needs.
We’re always happy to help and ensure you have the best possible experience.
Thanks again for your support!
Kind Regards,
Jacktop Casino Team
Svar från Jacktop Casino
Dear MF van der Laan,
Thank you for your kind review!
We’re excited to hear that you’re enjoying our wide selection of games and the 24/7 support we provide. It’s always our goal to offer an entertaining and seamless experience for our players, and knowing that our quick contact service has met your expectations means a lot to us.
We appreciate you sharing your positive experience, and we’ll continue working hard to keep things fresh and enjoyable.
Looking forward to having you back with us soon!
Kind Regards,
Jacktop Casino Team
Great casino
Played here for a long time now always been great still is good costumer service and nice bonuses
16 november 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Music /,
Thank you so much for your continued support and kind words! We're absolutely thrilled to hear that you've had a great experience with us over such a long period of time. It means a lot to us to know that our customer service and bonuses have kept you happy throughout your journey with us.
We’re always looking for ways to improve and ensure that we keep delivering the best possible experience for players like you.
Thanks again for being part of our community. We can’t wait to keep providing you with great moments and rewards.
Kind Regards,
Jacktop Casino Team
Great website.
They have a very active costumer service who is responding quickly. Their website is easy to use because it’s a clear layout.
I had a great time playing on this website.
31 december 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Melvin M.,
Thank you so much for your thoughtful review! We’re absolutely delighted to hear that you had such a great experience on our website. It's fantastic to know that our customer service team was able to assist you promptly—quick and effective support is something we’re truly passionate about, and it's always great to hear it’s making a positive impact.
We also appreciate your kind words about our website layout. We aim to keep things simple and intuitive, so it’s reassuring to know that you found it easy to use and navigate. Your feedback motivates us to continue improving and providing a seamless experience for all our players.
It’s wonderful that you had a great time playing, and we look forward to welcoming you back for more fun in the future!
Kind Regards,
Jacktop Casino Team
Svar från Jacktop Casino
Dear Cor ne,
Thank you so much for your feedback! We’re really glad to hear that you found our platform both helpful and useful. We strive to provide a service that makes your experience as smooth and enjoyable as possible, and it's fantastic to know we’ve hit the mark for you.
If there’s anything else you'd like to share or if you need any further assistance, please don’t hesitate to get in touch. We’re always happy to support you and ensure you have the best possible experience.
Looking forward to seeing you back soon!
Kind Regards,
Jacktop Casino Team
Svar från Jacktop Casino
Dear Magaly Keizer,
Thank you for your positive feedback! We're delighted to hear that you're enjoying our games and finding them fun to play. Providing an entertaining and enjoyable experience is our top priority, and we're glad to see that reflected in your experience.
Your input helps us continually improve and tailor our offerings to meet our players' preferences.
Wishing you continued enjoyment and good luck on your next gaming adventures!
Kind Regards,
Jacktop Casino Team
My vip manager Oliver it's always…
My vip manager Oliver it's always available and always fast to resolve problems
11 januari 2025
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear RicoG,
We’re absolutely thrilled to hear such kind words about Oliver! It’s always rewarding to know that our team members, especially your VIP manager, are making a real difference in your experience. Providing quick and effective support is what we strive for, and Oliver clearly embodies that commitment.
If there’s ever anything you need or just want to share more feedback, don’t hesitate to reach out to him—he’s always ready to assist. Your satisfaction and trust mean the world to us!
Wishing you continued enjoyment and, of course, a little extra luck in your games.
Kind Regards,
Jacktop Casino Team
Worst casino ever!
UK Players - AVOID LIKE THE PLAGUE! They do not have a UK licence.
Absolute scam of a casino. Make you jump through so many hoops for verification, can only withdraw £500 a week (but then told me it was actually around £415 a week after submitting a withdrawal request, which is different to what their terms state) and only £1,500 a month.
I won over £3,000 which would have taken over a month to withdraw, but ended up playing most of it which is what they want you to do with their low withdrawal limits.
Then when I withdrew they wouldn't let me withdraw to the payment method I deposited with. I had to open an e-wallet account with a company I have never heard of. Apparently UK players cannot withdraw to bank or card (alarm bells ringing here!)
Also, their games are very rigged. They entice you in with good wins to begin with but then the RTP is terrible and you won't win anything after making your first withdrawal.
Finally, I asked them to close my account - they didn't do this until about the 20th time I asked. They kept replying saying "You're just having some bad luck" blah blah blah. If I ask to close my account, I appreciate you asking why but do not make me ask 20 times - it is very unprofessional.
I have since also found out they do not hold a UK licence so shouldn't even be allowing UK players to play. I believe this casino is a scam and I will be contacting my bank to see if I can do charge backs (if it turns out this casino really isn't legit)
Do not waste your money here. They are dodgy as hell.
9 januari 2025
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Jason,
Thank you for your feedback. We understand your frustration regarding the withdrawal process, and we sincerely apologize for any inconvenience you've encountered. Withdrawals are processed in the order they are received, and while we make every effort to expedite them, there are certain queues that can sometimes extend the time it takes to process large requests. Please know that we are doing everything in our power to speed up the process and ensure a smoother experience for our players.
Regarding the withdrawal limits, we have clearly outlined the limits in our terms and conditions, and we try our best to stick to them. If there was any confusion about the exact amount you could withdraw, we sincerely apologize.
Our casino features games only from licensed and reputable providers, and we want to assure you that we have no influence on the RTP (return to player) or the odds of winning. Everything is based on the fairness and randomness of the games themselves. We understand that luck plays a big role, and we're sorry if you feel the outcome wasn't in your favor after your withdrawal. However, we always encourage players to approach gaming with the understanding that it’s based on chance.
Thank you for your understanding, and we wish you the best moving forward.
Kind Regards,
Jacktop Casino Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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