It took a while for me to be able to update my credit card. The system kept rejecting my CCV. After several attempts, it finally worked and I could renew my subscription to my URL.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The support technician Pratham was knowledgeable, took the time to understand our problem, and always replied promptly to emails. This was very impressive and my team appreciated all his help.
All my domains are registered with iwantmyname. I have been a customer with them for a decade! They are the experts of domain management and are the ultimate Hedgehog - doing one thing better than eve... Se mer
The registry called me unsolicited to verify my request, and said there was a $3000 additional free for "premium domains". I submitted a support case about it a couple days ago and haven't heard any... Se mer
Företagsinformation
Informationen kommer från olika externa källor
500+ domain extensions, 100+ plugins, and the best support team on the planet. We've been changing the domain industry since 2008, and we're only getting started.
Kontaktuppgifter
Nya Zeeland
- help@support.iwantmyname.com
- iwantmyname.com
Har besvarat 12 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Initial Difficulty Updating Card for payment
It took a while for me to be able to update my credit card. The system kept rejecting my CCV. After several attempts, it finally worked and I could renew my subscription to my URL.
The support technician Pratham was…
The support technician Pratham was knowledgeable, took the time to understand our problem, and always replied promptly to emails. This was very impressive and my team appreciated all his help.
Long‑time customer for over a decade, still very happy with their service.
All my domains are registered with iwantmyname. I have been a customer with them for a decade! They are the experts of domain management and are the ultimate Hedgehog - doing one thing better than everyone else! Their customer service has been consistently excellent.
Easy and straightforward
Customer care is highly responsive and…
Customer care is highly responsive and kind. They address issues quickly and communicate clearly, which makes the whole process smooth and stress-free.
Very prompt and helpful.
the payment was ugly
the payment was ugly. a lot of my credit cards were rejected. you have to add paypal.
Emails made sense
Emails made sense.
Payment process clear.
Reminder emails timely.
Service appreciated.
The only issue I had to navigate was my free antivirus provider AVG suggested you were a threat so I had to ignore or dodge around.
Very helpful and quick resolution.
Very efficient & responsive
Great customer service
The customer service is great! Fast, friendly and helpful. 👌
No reply from support, no domain, charged anyway
The registry called me unsolicited to verify my request, and said there was a $3000 additional free for "premium domains". I submitted a support case about it a couple days ago and haven't heard anything about it. My card was charged but I still don't have a domain, and I think it's a little weird I'm getting calls directly from the registry and telling me about fees that weren't disclosed during my registration.
Happy to turn this review into 5 stars if someone will get back to me.
Support is pretty quick
They answered my question and advised me how to adjust a few setting to make my renewal experience better.
Had an issue with 2FA and they…
Had an issue with 2FA and they responded quickly and solved the issue with no faffing about. Good communication. Recommended.
Extremely helpful
Extremely helpful, comprehensive problem solving! Definitely recommend this group.
Keepers of personal URL’s really keep it simple!
The system of keeping track of my own email name url works seamlessly and inexpensively to keep track of MY own url where I publish my photo blog. I had quite a burp in keeping track of my blog only because of severe family illness and a cross country move. I am settled in and cannot wait to start taking photos again and I still am able to post my blogs again.
Excellent customer experience
Prompt and qualified response to my email. In spite of their clear instructions I could not solve my DNS forwarding problem, so their technician solved it for me. Excellent customer experience.
The agent answered my question quickly
The agent answered my question quickly, thoroughly and professionally. A pleasure.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








