Last week ordered the IVG Nexio starter pack, with a selection of different flavors. The battery when fully charged is lasting me two days, I suppose it depends on how many puffs and how long you dra... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great-quality, good-working products. A good, fun selection of different coloured, styled vape bars, and a great choice of available, different flavoured refills. All products; Bars and refills ar... Se mer
Företaget har svarat
I ordered 6 bottles of Forest Berry Ice 100ml short fills I've been vaping this flavour for a long time, and always been no issues with it. The out of the 6 sent, 5 of them were in the... Se mer
Absolutely love this brand and wouldn’t use anything else because it’s value for money and tastes great no reason to look anywhere else because nobody’s beating this company for the vapes they have I... Se mer
Företagsinformation
Skrivet av företaget
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Kontaktuppgifter
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Storbritannien
- customercare@ivapegreat.com
- ivapegreat.com
4,5
Utmärkt
906 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bloody brilliant
Bloody brilliant
Website easy to use, super quick delivery and excellent flavours. Personally I wouldn't buy from anywhere else now I've discovered this gem
14 juli 2026
Svar från I Vape Great
Hi,
We're sorry to hear that you haven't received your order.
This isn't the experience we want for our customers, and we'd like to look into this for you. Please contact our Customer Care team at customercare@ivapegreat.com with your order number so we can investigate what has happened and arrange the appropriate resolution, whether that's a replacement or a refund if applicable.
We look forward to resolving this for you as quickly as possible.
Kind regards,
The IVG Team
Great service and variety
Great service and variety. Good price for ivg pods. Will buy again
13 juli 2026
Not good as you left me to deal with…
Not good as you left me to deal with carrier still not resolved
15 juli 2026
Svar från I Vape Great
Hi,
We're sorry to hear that you feel let down by your experience.
We understand how frustrating it is when a delivery doesn't go as expected. While we do work closely with our delivery partners to investigate issues, we appreciate that this shouldn't feel like the responsibility of the customer.
If your issue is still unresolved, please contact our Customer Care team at customercare@ivapegreat.com with your order number. We'll review your case, liaise with the carrier on your behalf where possible, and work towards a resolution as quickly as we can.
Thank you for your feedback, and we're sorry for the inconvenience caused.
Kind regards,
The IVG Team
Excellent range, great service
Excellent range of flavours, have tried 12 now and all were great. The vapes last a long time too. The service is also excellent with fast delivery. Best vapes I've tried.
14 juli 2026
Great price on a great product.
Great price on a great product.
Ordering is straight forward and the delivery was swift ! Top marks
14 juli 2026
Said it was delivered and I still haven’t received it
Said it was delivered and I still haven’t received it. Contacted customer services and never heard anything back
14 juli 2026
Svar från I Vape Great
Hi,
We're sorry to hear that your order was marked as delivered but hasn't been received, and that you didn't receive a response from our Customer Care team.
This is not the level of service we aim to provide, and we sincerely apologise for the frustration this has caused.
Please contact us at customercare@ivapegreat.com and we'll investigate this with the courier and work with you to reach a resolution as quickly as possible.
Thank you for bringing this to our attention, and we're sorry for your experience.
Kind regards,
The IVG Team
Always fast delivery and well designed…
Always fast delivery and well designed products with frequent new releases.
18 juni 2026
Top product well bye again
13 juli 2026
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