Been with them for 15 years and what a disappointment. Couple now in 50s. Added sciatica and 45 day cover which added nearly £230 to a £384 policy that had been quoted. Over £600 in total. Ridiculous.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The company when I claimed gave to another company which refused in every area .i don’t believe it’s worth doing an insurance if already started your holiday . Absolute crapI spent nearly £400 for jus... Se mer
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We specifically went with these guys because of a health condition. When they were founded it was all about shipping your medication out to you if something went wrong. We'd been with them for years w... Se mer
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I scoured the internet for hours looking for someone to insure my wife and I for our one way trip to Australia. Most companies only offer 'single trip' insurance. A real relief to find ISETI. Not only... Se mer
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Företagsinformation
Skrivet av företaget
We do not ask for reviews on Trustpilot and we do not monitor this platform. We use Feefo to gather customer feedback, where we have an average service rating of 4.9.
Kontaktuppgifter
58 Market Square, PE19 2AA, St. Neots, Storbritannien
- 01223 785 513
- hello@itssoeasytravelinsurance.com
- itssoeasytravelinsurance.com
2,5
Dålig
74 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thankfully I didn’t need to take…
Thankfully I didn’t need to take advantage of the insurance so unable to to validate effectiveness of the cover purchased. The cost however was prohibitive, probably due to disclosure of health issues.
11 oktober 2021
Omdöme utan inbjudan
Svar från It's So Easy Travel Cover
Good morning,
Sorry to hear you were not happy with the policy premium; if you would like to email us with a policy number (hello@itssoeasytravelinsurance.com), I'll be more than happy to give you a further break down of the cost. As so many factors come together to generate the premium, we would always recommend that customers shop around to find the best quote for their specific requirements.
Best wishes
Very friendly and efficient
11 oktober 2021
Omdöme utan inbjudan
Highly professional and friendly and…
Highly professional and friendly and answered all of my questions. Would totally recommend.
9 oktober 2021
Omdöme utan inbjudan
Proactive and knowledgeable
Great service with a friendly cando attitude.
Renewal sorted ASAP.
3 oktober 2021
Omdöme utan inbjudan
Great deal for travel insurance
Great deal for travel insurance, they don't ask the standard questions, my husband has 2 cancers but the price was still very reasonable.
16 september 2021
Omdöme utan inbjudan
Quick issue resolution
Quickly resolved issue with policy that did not auto issue
9 september 2021
Omdöme utan inbjudan
Svar från It's So Easy Travel Cover
Dear Mr Howe,
Thank you for bringing this to our attention. Unfortunately, it appears that our automated system failed to email your documents for this particular policy, however, I have sent these this morning. Having looked over our inbox, we don’t appear to have received any email correspondence from yourself. I apologise for any inconvenience this has caused. If you require any further assistance, please get in touch on 0330 606 1434.
Kind regards,
It’s So Easy
Travel insurance
Easy to use website and the best travel insurance quotes I've seen
8 september 2021
Omdöme utan inbjudan
Easy and quick quote and not a rip.off…
Easy and quick quote and not a rip.off like other medical travel companys
3 augusti 2021
Omdöme utan inbjudan
Excellent and helpful service
Reece took me through the update and changes to my policy - clearly and concisely. He was extremely helpful and pleasant.
Excellent and competent service... with a smile
6 juli 2021
Omdöme utan inbjudan
Pre-existing Medical Condition Travel Insurance
We needed travel insurance for pre-existing medical conditions and couldn’t complete on line so had to ring. Everyone we spoke to was very helpful and we were able to purchase an annual policy at a very reasonable price. Hope we never need to use the insurance but would never travel without it.
1 juni 2021
Omdöme utan inbjudan
Travel insurance with medical problems
Gave me a great price for my medical conditions, will use again.
27 maj 2021
Omdöme utan inbjudan
Svar från It's So Easy Travel Cover
Hi Michael, that's great to hear! Thank you for taking the time to share your thoughts and we'll look forward to speaking with you in future. Best wishes, Reece
Overall was a great travel insurance…
Overall was a great travel insurance but my last yearly price was over £600 for one year’s insurance which have Not been able to travel due to covid so I’m hoping they will extend my insurance for another year as a courtesy but I doubt it . Plus they really difficult to contact as they never answer phone with the usual we are really busy answer message but how come as nobody can travel
27 maj 2021
Omdöme utan inbjudan
Svar från It's So Easy Travel Cover
Good afternoon Brett. Thank you for sharing your feedback! As you can imagine, a lot of our customers were in the same position with their annual travel insurance last year, we'd certainly like to resolve this for you. Our call centre is working on reduced numbers/hours due to COVID-19 restrictions, however, we are open weekdays from 9am until 2pm. If you call us on 0330 606 1434 and leave a voicemail if we're unavailable, we'll be sure to call you back. Alternatively, email us hello@itssoeasytravelinsurance.com with your policy details and I'll see what we can do for you. Kind regards, Reece
I have used Its so easy for 15 years…
I have used Its so easy for 15 years now. I have had to make several claims as I was involved in an accident in Kenya. The team looked after me well and I had a medical escort back to London when I could finally fly. I now buy the enhanced policy as you just never know. Highly recommended.
21 maj 2021
Omdöme utan inbjudan
Svar från It's So Easy Travel Cover
Good morning Ian,
Thank you for taking the time to leaving us such a positive review, it's always great to hear from long standing customers of It's So Easy. We will look forward to speaking to you again in the future!
Best wishes,
Reece
It really is easy: 15+ years of being a customer and they always impress me
I've used this business for at least 15 years. They have been able to insure me with a pre-existing medical condition at very good rates. The team are very friendly always offering clear helpful advice.
I recently asked a question regarding my COVID cover, they checked with the underwriter and emailed a response the next day.
Some years ago my partner claimed on joint policy I had with It's So Easy Travel Insurance and the policy paid out, again the cover was excellent.
If you want a insurer that understands all sort of medical conditions and can provide the right cover I would highly recommend them. As the name say it really is easy with It's So Easy Travel Insurance.
23 april 2021
Omdöme utan inbjudan
No problems so far
I've never had to claim, so this review is related to buying the policy, and how the policy seems on paper. The purchase process is easy and the company provide what seems like very good cover. Their approach to preexisting conditions is refreshingly sensible.
16 mars 2021
Omdöme utan inbjudan
Svar från It's So Easy Travel Cover
Good afternoon David. Thank you for responding to our feedback invitation and for leaving such a good review of our service. We appreciate that travel insurance isn't always the most exciting thing to arrange, so aim to make the process as painless as possible! We hope to speak with you again in the future. Kind regards, Reece
Change of dates
I had to change dates of policy for more than a year ahead. Customer Services rang back on exactly the day they said and were very polite and helpful.
12 december 2020
Excellent customer service
Excellent customer service. Knowledgeable and friendly. Was able to answer all our questions and we were very the final cost.
11 december 2020
Excellent service--as always.
Excellent service--as always.
Prompt telephone answering and delivered the policy that I wanted.
No hassle.
And the docs came immediately by email.
10 december 2020
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