After making order I was shortly thereafter informed when my order would be delivered and when it was the 2 x bulk bags of red chips were placed where I had requested onto my front lawn over the wall... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered the best priced plywood 9mm boards via itsplaneandsimple.com I had looked around and the prices were much higher in B&Q and other timber yards. I got free delivery for spending over £100 and... Se mer
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Easy to order. Details of vendor provided. Unfortunately the vendor could not fulfill the order and cancelled it. We only found out when we contacted them because we had not been given a deliver... Se mer
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Product was good, as expected, but the delivery was exceptional. I accidentally mixed up the days, so I couldn’t get there in time while the driver was there. When I arrived, I found everything carefu... Se mer
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Företagsinformation
Skrivet av företaget
Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, we’re the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, there’s no faff. Just enter your postcode to see your local merchants. Then order what you need and they’ll deliver right to your door. Now that’s Plane & Simple.
Kontaktuppgifter
Storbritannien
- hello@itsplaneandsimple.com
- itsplaneandsimple.com
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simple to order no complications …
Simple to order no complications kept me informed regarding delivery
7 juli 2026
Svar från Plane & Simple
Hi Helen,
Thank you for your fantastic review!
We're delighted you chose Plane & Simple for your project. We'd love to see the finished result, so feel free to share your photos with us on social media.
Happy DIYing!
Team Plane & Simple
reasonably price goods
reasonably price goods, free delivery and helpful delivery driver.
2 juli 2026
Svar från Plane & Simple
Hi Jez,
Thank you for your kind review! We're so pleased you enjoyed shopping with us, and it's even better to hear you made the most of one of our great offers. We look forward to helping you again soon.
Happy DIYing!
Team Plane & Simple
Good Service
Website is user friendly and ordering was quite easy. Quickly found a supplier close to me and the prices were cheaper than going direct. Very pleased.
23 juni 2026
Svar från Plane & Simple
Hi Muhammad,
Thank you for your thoughtful and honest review. We're delighted you enjoyed your experience with us and truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon.
Happy DIYing!
Team Plane & Simple
Ordering process was great
Ordering process was great and the website easy to navigate and use.
Unfortunately the supplier sent the wrong item and it had to be refunded.
I was supposed to get a call to confirm delivery but that didn't happen, luckily I was home.
This was not a reflection on Plane and Simple and I would highly recommend their service.
4 juli 2026
Svar från Plane & Simple
Hi Jackie,
Thank you so much for your wonderful review! We're delighted to hear you had a great experience with us. It was a pleasure helping with your project, and we look forward to welcoming you back again soon.
Happy DIYing!
Happy customer
Use this site often and have had no problems. Easy to order, arrived on time.
1 juli 2026
Svar från Plane & Simple
Hi Julie,
Thank you for your fantastic 5-star review!
We're so pleased you enjoyed shopping through our marketplace. We really appreciate your support and can't wait to help with your next DIY project.
Happy DIYing!
Team Plane & Simple
Delivered quickly and the price was the…
Delivered quickly and the price was the best I’ve found in my area, without having to go to London based distributors.
4 juli 2026
Svar från Plane & Simple
Hi Ian,
Thank you for taking the time to leave us such a lovely review.
Providing excellent service is at the heart of what we do, so it's wonderful to know we delivered. We hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Svar från Plane & Simple
Hi Paddy,
Thank you for your excellent review! It's great to know you were happy with the service you received. We really appreciate your support and hope to help with your next project soon.
Happy DIYing!
Team Plane & Simple
Svar från Plane & Simple
Hi Lynda,
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that your experience didn't meet expectations.
We can't see that you've contacted us directly to help resolve any issues but we'd love to gather a little more information so we can investigate this further with the merchant partner who fulfilled your order.
At Plane & Simple, we work hard to connect DIYers with trusted independent builders' merchants, and when a merchant falls short of the high standards we expect, we take it seriously. We'll work closely with them to understand what happened and do everything we can to help resolve the issue.
Thank you again for bringing this to our attention. We hope we've been able to demonstrate our commitment to providing great customer service, and we appreciate the opportunity to put things right.
Happy DIYing!
Team Plane & Simple
We ordered some gravel
We ordered some gravel, it was delivered quickly and where we wanted it to be dropped. The price was very competitive.
Great service.
29 juni 2026
Svar från Plane & Simple
Hi Pat,
Thank you for your fantastic review! We're delighted you chose Plane & Simple for your project. We'd love to see the finished result, so feel free to share your photos with us on social media.
Happy DIYing!
Team Plane & Simple
Svar från Plane & Simple
Hi Elaine,
Thank you for your kind review! We're so pleased you enjoyed shopping with us, and it's even better to hear you made the most of one of our great offers. We look forward to helping you again soon.
Happy DIYing!
Team Plane & Simple
Ordered very quickly and delivery was…
Ordered very quickly and delivery was prompt, before scheduled date which was great for us
29 juni 2026
Svar från Plane & Simple
Hi Cassey,
Thank you for your thoughtful and honest review. We're delighted you enjoyed your experience with us and truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon.
Happy DIYing!
Team Plane & Simple
My delivery went to my neighbour
My delivery went to my neighbour! 6 x 25kg bags to lift was impossible for me.... You wouldn't return that day... My neighbour isn't friendly and it took her gardener the following day to bring them across for me so not impressed with the service provided.
I did contact Plane and Simple and spoke to a lady about the mix up. I then rang the next day when the next door neighbour's gardener brought them over for me. I rang Plane and simple to let them know this had happened and they were thankful that the driver didn't need to come out again.
6 juli 2026
Svar från Plane & Simple
Hi Marisa,
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that your experience didn't meet expectations.
We can't see that you've contacted us directly to help resolve any issues but we'd love to gather a little more information so we can investigate this further with the merchant partner who fulfilled your order.
At Plane & Simple, we work hard to connect DIYers with trusted independent builders' merchants, and when a merchant falls short of the high standards we expect, we take it seriously. We'll work closely with them to understand what happened and do everything we can to help resolve the issue.
Thank you again for bringing this to our attention. We hope we've been able to demonstrate our commitment to providing great customer service, and we appreciate the opportunity to put things right.
Happy DIYing!
Team Plane & Simple
good price prompt and friendly delivery
28 juni 2026
Svar från Plane & Simple
Hi Stephen,
Thank you for taking the time to leave us a 5-star review. We're so pleased to hear you enjoyed shopping with us and we look forward to welcoming you back again soon.
Happy DIYing!
Team Plane & Simple
Excellent service
Excellent service, great communication, delivery driver extremely professional could not fault, would definitely recommend.
16 juni 2026
Svar från Plane & Simple
Hi Neil,
Thank you so much for your lovely review. We're delighted you enjoyed shopping with us and hope we can help again when you're ready for your next DIY project.
Happy DIYing!
Team Plane & Simple
Svar från Plane & Simple
Hi Sarah,
Thank you for your brilliant 5-star review! It's always rewarding to know our customers recognise the effort we put into delivering a great experience. We really appreciate your support.
Happy DIYing!
Team Plane & Simple
Products delivered on time and as…
Products delivered on time and as expected. Very professional service.
26 juni 2026
Svar från Plane & Simple
Hi Martin,
Thank you so much for your lovely review. We're delighted you enjoyed shopping with us and hope we can help again when you're ready for your next DIY project.
Happy DIYing!
Team Plane & Simple
Svar från Plane & Simple
Hi,
Thank you for your brilliant 5-star review! It's always rewarding to know our customers recognise the effort we put into delivering a great experience. We really appreciate your support.
Happy DIYing!
Team Plane & Simple
Svar från Plane & Simple
Hi Misha,
Thank you for your excellent review! It's great to know you were happy with the service you received. We really appreciate your support and hope to help with your next project soon.
Happy DIYing!
Team Plane & Simple
Svar från Plane & Simple
Hi Paul,
Thank you for your fantastic feedback! We're thrilled you enjoyed your experience with our marketplace. We'll be sure to pass your kind comments on to the delivery driver—they'll really appreciate hearing them.
Happy DIYing!
Team Plane & Simple
Ordering process was very simple and…
Ordering process was very simple and the delivery arrived promptly within a few days.
25 juni 2026
Svar från Plane & Simple
Hi Mark,
Thank you for taking the time to leave us such a lovely review. Providing excellent service is at the heart of what we do, so it's wonderful to know we delivered. We hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.