I so love my beautiful turquoise ottoman! It’s such an unusual colour, I couldn’t believe it was such a good match when it arrived! It looks really plush. After sales service was excellent too. I woul... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really cheaply made. The top doesnt fit (too small for bottom box, approx 1cm too small at one side) unfinished material around sides and tab pull not stitched in place. The inside of lid crudely stap... Se mer
We bought a matching footstool/storage box and pillow cushion combo, and thought they were both excellent. On top of that, the seller was incredibly communicative and helpful, in the way that you don'... Se mer
Fantastic Footstool made to order with beautiful matching cushion covers. Really bespoke furniture /stand out colours.Looks amazing with our corner sofa.Considering we ordered on NYE & with various po... Se mer
Företagsinformation
Skrivet av företaget
We specialize in affordable fully handmade Footstools, Storage Boxes and coffee tables. Want to make your item iconic ? We can apply your fabric to any of our products ! You can also request for a bespoke made to measure size. Our focus is on giving you a valuable experience and an exceptional product.
Kontaktuppgifter
Bezier building , WF20DH, Wakefield, Storbritannien
- 07944 243452
- info@istools.co.uk
- istools.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Havent received or been informed when…
Havent received or been informed when it will be delivered so cannot comment on how good it is
First class customer service
Amazing good quality and beautiful products. I ordered the teal footstool but when it arrived it did not match my colour scheme. I contacted them very helpful staff. They helped me with colours sending me lots of pictures and even arranged collection of my return I received my new blue one in 2 days and I love it. Would definately recommend thank you again
Great service and interaction
Absolutely love my new stool / ottoman
Absolutely love my new stool / ottoman, lovely item
Great product and customer service
Great product and prompt customer service. Was delivered the day after I was informed it was despatched.
Amazing quality at a quarter of the price I’d seen elsewhere. Will recommend to others.
Not got my goods yet
The product is well made good quality…
The product is well made good quality value for money. Slightly over the estimated delivery time but they were very responsive to my email.
Need better communication
Need better communication, after order confirmation didn’t receive info on how long it would take and the delivery date, if I had not asked for myself I wouldn’t have known. Saima Ferdose was so helpful with this.
Very happy with footstool
Delivery was slightly longer then expected however communication was good and I am very happy with the footstool
Very good service excellent customer…
Very good service excellent customer service kept me updated as always I would like to say thanks very much for giving a superb voice
Received my ottoman today
Received my ottoman today, absolutely love it 😍 will definitely be ordering one for my daughter next. Delivery wasn’t to long either!!! A***** would definitely recommend!
Ottoman
I have received my foot stool . It’s absolutely beautiful ☺️
Took a little while to arrive but it’s too be expected with the current situation. Highly recommend might even get another!

Svar från ISTOOLS
Went direct to Istools to order rather…
Thank you for your reply. You say in your reply the goods are delivered and they have not. I have double checked the order receipt incase i have made a mistake and the full address is correct including correct postcode. My mobile number is also on there and my correct email address. Maybe you have an IT issue that when you click reply to my email it is saying the email address is wrong when it is only replying to the email address you are reading the email from. Please supply details of what address received my parcel and a phone number i can contact you on to resolve this matter
Went direct to Istools to order rather than going through Amazon all the time for items. Stool ordered over 2 weeks ago. Tried to track my order but does not recognise my order number even though clearly printed on emailed receipt. Have emailed them twice with no response. As previous reviews, no telephone number to contact them on. Money was taken from my account straight away obviously not when goods dispatched. Wish i had gone through Amazon as at least i feel i would have had better customer service. I would like to at least know what is happening to my order or my money refunded but no communication or note on their website about covid effecting their business.

Svar från ISTOOLS
Really pleased with my storage ottoman
Really pleased with my storage ottoman. Very heavy and sturdy and lovely material. I did email to ask about delivery as took a few days longer than stated on website. They were quick to respond to emails even outside office hours. Item then arrived as promised in their reply. Would but from them again.
My istool arrived today
My istool arrived today, it's absolutely gorgeous, the green is perfect, thank you so much. I hope to order again as soon as I can.
Regards,
Sarah Carney.
My ottoman that I ordered took a little…
My ottoman that I ordered took a little longer to arrive than expected but that said once I asked about delivery I was informed quickly and received as stated.
I was surprised by the quality , well worth the money and thinking of getting another one!
No product or communication
I have had no contact about delivery, despite e mailing and asking... Obviously I have also not had my order delivered.
Yes I was very pleased with my purchase…
Yes I was very pleased with my purchase loved the colour I would recomend this to everyone.
Very good quality and price
Took a little longer to arrive than anticipated but with the current COVID 19 situation and weather conditions its understandable.
Once I received the item I was very impressed with the quality. The stool suits our room perfectly and is very good value for money.
Would recommend to anyone!
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