Ordered roller skates Friday Online promo code doesn’t work and I got left on read when I asked their Instagram for help. Wack. Don’t order from this website. Order ended up being cancelled.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My opinion is not so much about the product. It is the fact that USPS had my package in my town and Didi not deliver it, but instead sent my package to two other the Cities, and it still has not ar... Se mer
Företaget har svarat
Easy purchasing experience. Product arrived in reasonable amount of time. Product was exactly as advertised, first rate quality. Earned rewards money for making this purchase and signing up for an a... Se mer
Awesome company. I was in search for these vans and Islanders Outfitter had the best price. Directly after submitting my order I received a message through messenger thanking me for my order. I was co... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Islanders Coastal Outfitter is your source for surf & outdoor women's and men's shoes, accessories, apparel and gear. Our brands include Hari Mari, Rainbow, Reef, Olukai, UGG, KAVU and many others. We are lucky to call the beach our home since 1980.
Kontaktuppgifter
1450 Miracle Strip Pkwy SE Suite 201, 32548, Fort Walton Beach, FL
- 1.800.272.2065
- Help@IslandersOutfitter.com
- islandersoutfitter.com
Cancelled order 3 days later...
Ordered roller skates Friday
Online promo code doesn’t work and I got left on read when I asked their Instagram for help. Wack. Don’t order from this website.
Order ended up being cancelled.
27 januari 2020
Omdöme utan inbjudan
DON'T ORDER FROM THIS COMPANY UNLESS YOU WANT RIPPED OFF
I wouldn't give them one star if I could. I was happy with how fast my order came, until I tried to return a $75 vest I bought for my daughter in law for Christmas because it didn't fit. I would have gladly taken a different size or my money back. They said they offer NO refund on sale price merchandise. I have a screen shot of my order that does NOT show this policy. They claim that this policy was noted on the screen and that I should have been aware. Guess what? I was Christmas shopping and didn't see a darn thing. Who in the heck would purchase an item of clothing for $75 that could not be returned? I would have gladly paid the full price if that would have ensured I could return it. I think their policy is a SHAM and I will never order from them again. My review is going up on Facebook and will post one on Twitter too.
26 december 2019
Omdöme utan inbjudan
Did not receive my order for a Christmas gift
I ordered a shirt as a Christmas gift on 12/19. On 12/23 at 2:33 PM, I get this email Without any warning. The least they could have done was call me and offered to overnight a different shirt. Now I’m going to have to get out the day before Christmas to try to find a different present. Bad customer service. Why sell items you don’t have? Here I was waiting for it to arrive it the mail, and now I’m not even getting anything. This is the email I received 1 1/2 days before Christmas:
Aloha and thank you for shopping with IslandersOutffiter.com!
Your ordered item Old Guys Rule Men's Local Legend Tee was refunded because we had low inventory for the product and it unfortunately oversold before the system could update with correct inventory counts. The item is now sold out. Any pending funds should be back to your account within 3-5 business days or less.
Please note all other remaining items on your order have shipped.
If you have any further questions or concerns, please don't hesitate to email or reply to this message and one of our Islanders will get back to you during the hours of 9am - 4pm CST, Monday - Friday
Customer Care
Keisha F.
Customer Care Team Manager
23 december 2019
Omdöme utan inbjudan
I would not even give 1 star
I would not even give 1 star. Do not order from this company. I received incorrect item on order and was charged $8 for return shipping and possibly a $10 re-stocking fee. This was their mistake!!!
I will use every possible social media tool to complain about this company!
7 augusti 2018
Omdöme utan inbjudan
This company is absolutely terrible
This company is absolutely terrible! Do not ever buy anything from this website. I have NEVER had any problems ordering anything online until I ordered from this company and they refused my refund and instead of telling me, proceeded to not inform me that my package would be sent back. The CEO of this business is absolutely rude and VERY unprofessional. All around a horrible experience.
13 mars 2018
Omdöme utan inbjudan
Svar från Islanders Outfitter
From: John Hambleton, CEO
This customer purchased a sale item that was clearly marked non returnable. Despite that fact and despite this customers' propensity to denigrate, and interrupt a speaker and overlook the facts because the facts seem to not fit her desires and despite showing this customer the screen shots that support the warning of the item being non returnable, at the end of this process i personally got involved and offered a full refund.
At that point it appears that this customer gets more personal satisfaction with living negative.
With regrets and with some hindsights that show we admittedly could have done better, we have to lose this difficult customer.
Order a pair of vans
Order a pair of vans, shipped within 24 hours and were at my house less than 2 days after that
15 april 2017
Omdöme utan inbjudan
Awesome company
Awesome company. I was in search for these vans and Islanders Outfitter had the best price. Directly after submitting my order I received a message through messenger thanking me for my order. I was concerned about the sizing so I sent a message back through messenger not expecting a response immediatly or from a human. I thought I would get a generic computer response but I received a message back answering my question and felt so relieved. I will be ordering through this company again in the near future! Thank you.
15 april 2017
Omdöme utan inbjudan
Received exactly what I ordered
Received exactly what I ordered. Very satisfied with product! Thank you, Islanders!
12 april 2017
Omdöme utan inbjudan
Great service but out of stock for …
Great service but out of stock for items I need for graduation hope they restock soon😐
9 april 2017
Omdöme utan inbjudan
Fast shipping
Fast shipping! Great prices! And in love with the Costa neon blue trucker hat!
8 april 2017
Omdöme utan inbjudan
First time I've ordered from Islanders …
First time I've ordered from Islanders and product was just as expected and arrived very timely, thank you.
2 april 2017
Omdöme utan inbjudan
We got the item ordered quickly and it …
We got the item ordered quickly and it was exactly what we were expecting.
30 mars 2017
Omdöme utan inbjudan
Love it
My husband got a hat a few years back, he lost it and was devastated. I'm glad I was able to find it and re order one for him!
28 mars 2017
Omdöme utan inbjudan
The Experience
Island Outfitters has very well-built, quality footwear.
27 mars 2017
Omdöme utan inbjudan
Perfect
I ordered a pair of women's Olukai flip flops and a pair of kid's Rainbow flip flops on Islanders website. Right away, I received a Facebook message with a link to check on my order as well as an email confirmation. The next day when one pair of my flip flops shipped, I got an update on messenger and an email with tracking info. The next day, I received my flip flops. That is the fastest shipping I've ever experienced with online shopping. The other flip flops came the next day. Great price, great customer service, shipping, and flip flops for our family spring vacay to the beach. Thank you from the Birge's!
21 mars 2017
Omdöme utan inbjudan
Great customer service!
I have been to islanders in stores, and immediately loved their stuff. first time ordering online, shipping was quick and they were helpful over the phone! definitely a trust worthy website/ store.
18 mars 2017
Omdöme utan inbjudan
Very happy with everything!
Fast service! Great product and very happy with everything! Thank you 😊
12 mars 2017
Omdöme utan inbjudan
Great deal, great service, great shoes
Ordered my shoes here in two days-perfect!
12 mars 2017
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.