Ishtari Omdömen 

49
•
TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

So I placed my order, delivery guy contacted me after 6 days, seems ok until now. He failed to deliver that day in the time margin that he gave, then failed to deliver to another location that I gave,... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

The worst experience ever with unprofessional team. I don’t recommend anyone to buy from ishtari . I had 3 bad experiences with them this is unacceptable

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Good service and quality overall, fast delivery and i didn't face any problem when buying from them.

Företagsinformation

  1. Online-marknadsplats

Skrivet av företaget

Established in 2011 and headquartered in Tripoli, Ishtari is a leading online retailer in Lebanon, offering a wide range of products such as home appliances, electronics, fashion items, and more. Our website and app cater to daily needs, providing customers with competitive prices and a convenient shopping experience. You can choose your preferred payment method, including online transactions (debit/credit card) or cash on delivery, and we ensure prompt delivery to your doorstep. With a decade of experience, our dedicated team prioritizes customer satisfaction throughout your shopping journey.


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

49 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,9

Alla omdömen

(49)

34 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

bad service

bad service
bad costumer service and management
bad and waste products
they send a damage safe box and they don’t exchange it they send there stock for people
disrespectful company
all there products are low quality and they didn’t make exchanges or return so be careful

23 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A very dishonest company

A very dishonest company. I bought a water dispenser which i never plugged. The bottle did not fit inside the compartment and i called them few minutes after i received the order. They gave different reasons, after 3 days for exchanging it not, claiming it is a company policy. This is very dirty.

While i tried many sellers online and most are much more reliable, I will never by from Ishtari again and urge everybody to be careful..

19 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible experience, dishonest company, never purchasing again.

We purchased 2 security cameras without realizing they weren't compatible with our DVR. Unfortunately, we only discovered this a few days after the exchange period had ended. The cameras were NEVER installed—just removed from their boxes.
When we requested an exchange for the 2.0MP cameras, our request was denied, claiming that cameras are "sensitive products" and not eligible for return or exchange. However, the product listing clearly states that the item is eligible for returns.
We understand that we missed the exchange window by a few days, but a more reasonable approach would have been to allow their technician to inspect the cameras before immediately refusing the exchange.

3 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I had an awful experience with my…

I had an awful experience with my order. I purchased a swing that arrived with a missing part. After reaching out, I was told they were looking into it. A month later, after I followed up, they assured me the missing part would be delivered within 5 to 9 business days. A few days later, I was informed that they couldn't locate the part, and since the swing was out of stock, they couldn’t provide the missing piece from another unit. However, when I checked the website, I saw there were still two swings available. In short, I wouldn’t recommend buying from them!

20 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad service, maybe the worst.

My mom ordered 2 of the same item by mistake as she didn't realise she added 2 to cart until the order got delivered. She wanted to exchange the extra item but they refused by claiming that the item is sensitive and cannot garantee that their delivery company will bring it back in shape. The item was a heavy duty bucket with a round mop, delivered in a box that we didn't open, it was obviously sealed and we sent them pictures. And if we received them in shape, they can get it back in shape. They didn't care and kept claiming it's a sensitive product. It felt that they just don't want it back to get rid of their stock. Also if the delivery company is unreliable, that is not the customer's fault. They should completely take responsability of their operations.
At any case, they cause so much frustration and they don't even compensate with a free delivery for example. Customer support team seems understaffed and unorganised. It takes them so much time to reply without any time expectation feedback. We've been trying to solve this exchange issue of one item since 9 days from delivery. Contacting them everyday. It's a waste of time and energy to buy from Ishtari.
I also asked them where can I report a technical security issue I found, which is a leaking customers data from their website, and they totally ignored my message. So it's also not secure to provide them with your personal information like phone number and address.
If there was less than a star for rating, i would have selected that option.

7 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought two machines that did not…

I bought two machines that did not work, i paid in total 47$ . I immediately tired to call with no use. only way to get in touch was through whatsapp! they needed 12 hours to respond and they did at midnight. Believe me they have the slowest and worst ever customer service!
Imagine you request a refund for 2 items that do not work and they say they will deduct delivery and operational fees from your money. I was not happy but still said ok. They said the driver will come to pick up the item in 5 to 10 days, imagine they let the delivery collect your payment but they do not trust you or the driver to pay you back! so, then i have to wait for 8 days for them to make sure they received the items, then they will wire transfer the money, they will need my full name. After more than 20 days I do not hear from them, so i write and they say they need my government ID! I told them when they delivered the items did they ask for ID? they have my mobile number, the invoice, my address, my online ishtari account app and the paper of proof of pick up for the items THEY sent me. so I refused to give them my national ID and to date i have not been paid!
Products have bad quality, the customer service is even worse. Beware from the fake reviews mainly on their facebook page!

3 december 2023
Omdöme utan inbjudan

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