Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Terrible Experience – Avoid This Business! I had an incredibly disappointing experience with this online store. They completely ripped me off with inflated prices and provided misleading informatio... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Good service and quality overall, fast delivery and i didn't face any problem when buying from them.

Betygsatt 1 av 5 stjärnor

Terrible experience with Ishtari. I ordered a set of dining ware, and several items arrived broken. Their customer service is a joke as they don’t answer phone calls, and the only way to reach the... Se mer

Företagsinformation

  1. Online-marknadsplats

Skrivet av företaget

Established in 2011 and headquartered in Tripoli, Ishtari is a leading online retailer in Lebanon, offering a wide range of products such as home appliances, electronics, fashion items, and more. Our website and app cater to daily needs, providing customers with competitive prices and a convenient shopping experience. You can choose your preferred payment method, including online transactions (debit/credit card) or cash on delivery, and we ensure prompt delivery to your doorstep. With a decade of experience, our dedicated team prioritizes customer satisfaction throughout your shopping journey.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

25 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 22 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Terrible Experience – Avoid This Business!

Terrible Experience – Avoid This Business!
I had an incredibly disappointing experience with this online store. They completely ripped me off with inflated prices and provided misleading information through their customer service. Instead of receiving my actual order, they sent me a completely different package, which was missing a major item. To make matters worse, they charged me more than what I originally ordered.

When I reached out for a refund, their response was unacceptable. They simply offered to waive delivery fees on my next order instead of resolving the issue at hand. This is nothing short of a scam, and now I’m stuck with an item I don’t need. I strongly advise against shopping here – save your time, money, and frustration!

1 december 2025
Omdöme utan inbjudan
Logotyp för Ishtari

Svar från Ishtari

Hello,

We’re truly sorry to hear about your experience, and this is not the level of service we aim to provide.

We take your feedback very seriously and would like to resolve this issue as quickly as possible. Kindly contact us directly on WhatsApp, where our after-sales support team will assist you and follow up on your case promptly.

After-sales support contact: 70222099

We appreciate your patience and hope to have the opportunity to make this right.

Thank you

Betygsatt 1 av 5 stjärnor

I received a moldy item

I received a moldy item. I ordered a water bag that heats up on electricity. I received it, it smell reaks mold, from the packaging I can tell this is an older version of the bag as I have the newer one I bought from a different store, since it’s water inside and old it was moldy! I have severe allergies to mold to where it could kill me, and they didn’t do anything nor did they want to refund. Their customer service is trash like the company.

26 januari 2026
Omdöme utan inbjudan
Logotyp för Ishtari

Svar från Ishtari

Thank you for your review.

We’re very sorry you felt this way. However, once you contacted us, we immediately reviewed the issue with you and replaced the product. We did not ignore your concern, and we certainly did not refuse to help.

Customer safety is extremely important to us, and we take any health-related concern very seriously. The replacement was processed promptly to resolve the matter as quickly as possible.

We always strive to support our customers and remain available if you need any further assistance.

Betygsatt 1 av 5 stjärnor

Terrible experience with Ishtari

Terrible experience with Ishtari. I ordered a set of dining ware, and several items arrived broken. Their customer service is a joke as they don’t answer phone calls, and the only way to reach them is through WhatsApp, where they take hours or even day to reply.

When I asked for an exchange, they refused and only offered a refund, even after I explained that I needed the order. Their attitude was unprofessional, careless, and completely unethical.

Honestly, I regret buying from Ishtari and will never order from them again. Be careful before wasting your time and money with this company.

22 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Honestly Ishtari is a big waste of time and money..

I bought a supposingly decent waffle machine Sonifer and after trying it twice, each time for 30 mins, the waffle wasn't cooked at all.. I reached out the customer service, but it was much worse than the quality of the machine!
Honestly Ishtari is a big waste of time and money.. I had tried it 3 years ago and it was also bad, but I thought now it should have improved with all the Ads they are doing!!

21 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They lie about items being eligible for returns

I wouldn't even give 1 star. I wish I checked the reviews of this app before placing an order with them. They claim items are eligible for returns, but they don't accept returns. I was searching for an online app similar to Amazon which I use a lot in UAE, but I faced a very bad customer experience. I told them you'll lose customers because no one would want to buy items online if they won't have the option to return it. I had a long list of items to buy, but since I understood they don't accept returns, even though on their app they claim they do, I instantly uninstalled their app. I rarely share reviews but wanted to share my experience so that anyone else wouldn't have to fall in the same trap. Be careful.

30 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

bad service

bad service
bad costumer service and management
bad and waste products
they send a damage safe box and they don’t exchange it they send there stock for people
disrespectful company
all there products are low quality and they didn’t make exchanges or return so be careful

23 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A very dishonest company

A very dishonest company. I bought a water dispenser which i never plugged. The bottle did not fit inside the compartment and i called them few minutes after i received the order. They gave different reasons, after 3 days for exchanging it not, claiming it is a company policy. This is very dirty.

While i tried many sellers online and most are much more reliable, I will never by from Ishtari again and urge everybody to be careful..

19 mars 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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