I got while glove service right from the start. Every person I interacted with very extremely helpful and efficient. When my transaction was stuck due to a tech issue, Ms. Esposito stepped in and hel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I got while glove service right from the start. Every person I interacted with very extremely helpful and efficient. When my transaction was stuck due to a tech issue, Ms. Esposito stepped in and hel... Se mer
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IRA Financial has the best customer service of any company I’ve ever dealt with. They never rush you they take all the time you need to solve any problem you may be having. I had some struggles wit... Se mer
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Cindy and Winston provided the support and answers I needed. They were kind, helpful, and quick to reply. As a new client setting up a Solo and Roth 401(k), I needed their help and am happy to give... Se mer
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Kudos 👏 to Keli P for her extended time on a call to work thru step-by-step complexities with my account real-time...and for Macey K's immediate txt response and attention to detail to confirm those... Se mer
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Skrivet av företaget
5109 S Broadband Ln, 57108, Sioux Falls, USA
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Morgan was amazing to speak to on the phone and explained what was going on with my investment delay. I appreciate the transparency!

Svar från IRA Financial
I am working with Jackson and Monaya and they are in process of facilitating my transfer right now. They are making the process smooth and professional, just like you would expect it to be. Thanks y'all !!!

Svar från IRA Financial
Jill Brenden was very helpful explaining how to initiate several transactions!

Svar från IRA Financial
Fantastic company, amazing follow up, exactly what I needed.

Svar från IRA Financial
Jill Brenden was extremely helpful in directing me to the wire transfer instructions on your website. Super pleasant and excellent customer service skills! Thank you, Jill!

Svar från IRA Financial
Trouble logging into my account so I had to call support - which I think I hate more than the dentist but Macey K made it a breeze.
-clear speach and pronouniation
-super friendly did not talk to me like I am an idiot - sometimes i am!
-knew her job, and had me logged in - in a snap.
Thank you!

Svar från IRA Financial
Macy was extremely knowledgeable, friendly and very patient with my transaction. Thank you !!

Svar från IRA Financial
I have been dealing with both Brittany and Monaya in the Transfers Department. They are both responsive and stay in communication with me. They give thought to have the process proceed efficiently. It is greatly appreciated!! Bill Z

Svar från IRA Financial
I definitely had some initial frustrations with lack of responses and extremely slow responses. I understood from Cindy that this was just poor timing. I was trying to get things wrapped up and it was 'tax' time. She was very kind and extremely helpful and responsive from that point forward and changed the experience. I then worked with Jenn for the next steps with the entity and checking account setup. Again, this was a very positive and helpful experience. I appreciate the staff and the customer service that they each provided. I am now excited again. Thank you for your efforts. They were noticed.

Svar från IRA Financial
IRA Financial had very good information about ROBS set up through videos and very helpful Customer Service support prior to my decision to do my ROBS. My special representative ROBS account support person, Nelza Martin was exceptionally knowledgeable and helpful about ROBS start up and ongoing startup questions concerns and multiple phone meetings with me and my banker and previous 401k company.

Svar från IRA Financial
Macey is amazing! She definitely goes above and beyond and I can tell she is genuinely invested in the success of her clients.

Svar från IRA Financial
Transferring an IRA can often be slow and frustrating but Monaya and the team at IRA Financial were rockstars and made the process smooth and efficient. Everything was handled quickly and professionally from start to finish. Thanks, Monaya!

Svar från IRA Financial
From the very first email, Maria turned what looked like a complex ROBS setup into a clear, step-by-step roadmap I could actually follow. She was responsive, patient with every question I threw at her, and consistently a step ahead — drafting corporate documents, lining up wire instructions, and sending me exactly what I needed at the moment I needed it.
What stood out most was how she protected my timeline. I came in with a tight deadline, and she treated it like her own — no wasted days, proactive follow-ups, and quick course-corrections (like re-sending a wire request form before it could get kicked back) that kept everything moving. The result: my funding closed ahead of schedule, with no surprises and no missing pieces.
She paired all of that with a warmth that's rare in financial services. Every reply was kind, encouraging, and respectful of the fact that I was making a big move with my retirement funds. If you're considering a ROBS structure, you want Maria in your corner. Five stars without hesitation.

Svar från IRA Financial
extra patient and quick to respond...everything worked out GREAT!

Svar från IRA Financial
This was my 2nd interaction with Morgan. She is polite and courteous. She was able to answer my questions and offered options for alternatives. She made me feel comfortable that IRA Financial is cautious with the handling of my retirement funds.

Svar från IRA Financial
Support is always very responsive and helpful with the information supplied.

Svar från IRA Financial
The experience started with code issues on your site. Macy was wonderful to help. Make sure that she got these information to your team. The not perfect rating indicates you need help with your website. After the website issues were resolved Macy did a wonderful job walking me through the set up process.

Svar från IRA Financial
Suvie Fogelman was very helpful and knowledgeable.

Svar från IRA Financial
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