I got while glove service right from the start. Every person I interacted with very extremely helpful and efficient. When my transaction was stuck due to a tech issue, Ms. Esposito stepped in and hel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
IRA Financial has the best customer service of any company I’ve ever dealt with. They never rush you they take all the time you need to solve any problem you may be having. I had some struggles wit... Se mer
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Cindy and Winston provided the support and answers I needed. They were kind, helpful, and quick to reply. As a new client setting up a Solo and Roth 401(k), I needed their help and am happy to give... Se mer
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Kudos 👏 to Keli P for her extended time on a call to work thru step-by-step complexities with my account real-time...and for Macey K's immediate txt response and attention to detail to confirm those... Se mer
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Företagsinformation
Om IRA Financial
Skrivet av företaget
The smarter way to invest your IRA or 401(k) in alternative assets
At IRA Financial, we help clients take control of their retirement funds and invest beyond traditional stocks and mutual funds — including real estate, private equity, crypto, and more. Our clients value having direct access to in-house tax and ERISA professionals to help ensure their structure remains IRS compliant every step of the way.Getting Started is Simple
Whether you're diversifying, self-employed, or funding a new business, we provide the structure and support to help you move forward with confidence.Kontaktuppgifter
5109 S Broadband Ln, 57108, Sioux Falls, USA
- 1-800-472-1043
- info@irafinancial.com
- irafinancial.com
4,8
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Isaac Rodriguez was amazing!
Isaac Rodriguez was amazing!! He got right to it… he was able to perform the transaction right away, he called me to keep me up to date, very professional and knowledgeable. Thank you Issac for your hard work.
27 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for the review!
We’re glad to hear that your experience was efficient and that Isaac helped move things along smoothly. We know how important timing can be, and we’re always working to provide a streamlined process. We appreciate your trust in IRA Financial.
Beyong Happy
Samantha Scholten of IRA Financial was absolutely amazing in solving a very complex problem Professional, efficient and a pleasure to work with. I am beyond satisfied and grateful
24 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
We really appreciate you taking the time to share your experience. It’s great to hear that everything went smoothly and that Samantha was able to assist you along the way. Our goal is to make the process as seamless as possible, and your feedback lets us know we’re on the right track. Thank you for being a valued client.
IRA Financial is the best destination for SD IRA accounts
IRA Financial was a little slower to respond on emails and phone calls but outcomes speak louder than actions and the outcome was that they enabled an accelerated investment into a once in a lifetime opportunity pre-IPO investment for me and they did so with record speed, diligence and empathy. I got fiesty at times given the urgency but they kept their calm and the whole team form Jill Brenden in customer service to Shelly in transfer to Brittany in funding to Kaleb in account opening, everyone carried a high level of customer respect, empathy and bias to outcomes and I loved working with them. They've definitely earned my trust and my IRA will be with them forever!
24 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
We really appreciate you taking the time to share your experience. It’s great to hear that everything went smoothly and that our team was able to assist you along the way. Our goal is to make the process as seamless as possible, and your feedback lets us know we’re on the right track. Thank you for being a valued client.
Great customer service
Great customer service. Kept working with me until we ended with an appropriate solution. Brett D was thoughtful and proactive in assisting.
17 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for your kind words! We’re so glad to hear you had a positive experience, and we’ll be sure to pass your feedback along to Brett. Providing knowledgeable and responsive support is something we take seriously, and it’s great to know that came through. We truly appreciate you choosing IRA Financial.
Outstanding service!
Morgan Appeldorn did an excellent job solving my account problem. She is knowledgeable, efficient, and so helpful. I'm keeping her name handy for future reference!
24 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for sharing your feedback! We’re especially glad to hear that Morgan was able to provide clear guidance and support throughout your experience. Helping clients feel informed and confident is a big part of what we do. We appreciate you being part of the IRA Financial community.
Does NOT answer or return calls at all.
I am trying to close the account as my investments ended up going bankrupt. They do not answer my calls or call me back, but they still know how to take the fee. They also did not have it set up correctly, and did not care as long as I paid the fees.
23 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
We’re very sorry to hear about your experience and the challenges you’ve faced with your investment. We also apologize for the difficulty you’ve had reaching our team and for any delays in assisting with your account closure. That’s not the level of service we aim to provide.
We've escalated your case internally. Please reach out to our Director of Client Relations directly at mflenard@irafinancial.com so we can work toward a resolution.
IRA Financial is terrific
IRA Financial is terrific, especially its people. The company seems to be growing, and has traveled beyond some of the growing pains it had in its early years.
22 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for your review! We’re glad you had a great experience and appreciate your recognition. We truly value your support.
The IRA Financial staff are always friendly and helpful.
The IRA Financial staff are always friendly and helpful. I called today with a question about a particular investment I am about to make. While Brittany was researching my inquiry, she discovered I had made a clerical error on a previous transaction. The error would have had significant negative tax implications had she not discovered it and corrected it for me. This kind of proactive service is valued and appreciated. Thank you!
21 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
We really appreciate you taking the time to share your experience. It’s great to hear that everything went smoothly and that Brttany was able to assist you along the way. Our goal is to make the process as seamless as possible, and your feedback lets us know we’re on the right track. Thank you for being a valued client.
Jill B gave me the fastest service ever…
Jill B gave me the fastest service ever from your company. I think it took 2 minutes although I didn’t time it.
19 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for the great review! We’re glad to hear that your experience was efficient and that Jill helped move things along smoothly. We know how important timing can be, and we’re always working to provide a streamlined process. We appreciate your trust in IRA Financial.
She was so patient
She was so patient. I was frustrated at the attempt to fill out these forms over a week period. But when I was done everything was completed.
20 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for your review! We’re glad you had a great experience and appreciate you recognizing our team. We truly value your support.
I received great service in good…
I received great service in good answers for all the questions I had on my account. Thank you for your time and support.
20 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for your review! We’re glad you had a great experience and appreciate you recognizing our team. We truly value your support.
Jill B. IRA Financial
Jill B. was very knowledgeable and readily answered my questions. I was able to get all of my questions answered and very pleased with my inquiry
20 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for sharing your feedback! We’re especially glad to hear that Jill was able to provide clear guidance and support throughout your experience. Helping clients feel informed and confident is a big part of what we do. We appreciate you being part of the IRA Financial community.
Morgan Appledorn was great
Morgan Appledorn was great. It went very fast. IRA Financial has been great just going to invest the money in my ranch. Thanks again. I also delt with Casper Dabek who was great as well.
20 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for the great review! We’re glad to hear that your experience was efficient and that Morgan and Casper helped move things along smoothly. We know how important timing can be, and we’re always working to provide a streamlined process. We appreciate your trust in IRA Financial.
Great Customer Experience and Customer…
Great Customer Experience and Customer Service
20 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for your review! We’re glad you had a great experience and appreciate your recognition. We truly value your support.
IT WAS A SMOOTH PROCESS
2 mars 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for your review! We’re glad you had a great experience and appreciate your recognition. We truly value your support.
A scam basically
A scam basically. Impossible to reach by phone or email. They have been defrauding me with $8000 IRA contribution I made which they passed on to me in form of rubber check. Have sent 20+ emails over 4 months period to no vail. Avoid them like a plaque. Run!
17 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
We sincerely apologize for the frustration and difficulty you have encountered in reaching our team. The concerns you have raised regarding your IRA contribution are of the utmost importance to us and we have escalated your concerns internally.
We would strongly encourage you to contact our Director of Client Relations directly at mflenard@irafinancial.com so that your account can be reviewed immediately and a resolution can be reached. Please reference this review in your message so we can prioritize your case.
Thank you for giving us the opportunity to address your concerns.
Morgan was very confident and willing .
Morgan was very confident and willing to take the time to help me finally understand the proper procedures I needed to move forward on this long time coming need.
16 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for sharing your feedback! We’re especially glad to hear that Morgan was able to provide clear guidance and support throughout your experience. Helping clients feel informed and confident is a big part of what we do. We appreciate you being part of the IRA Financial community.
Quick phone response during tax season
Customer service came on the line after a short wait (< 3 min.) on April 13. Thank you, Morgan A.!
13 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for your kind words! We’re so glad to hear you had a positive experience, and we’ll be sure to pass your feedback along to Morgan. Providing knowledgeable and responsive support is something we take seriously, and it’s great to know that came through. We truly appreciate you choosing IRA Financial.
Positive experience!
I appreciate being able to call IRA Financial and receive a pleasant and patient representative who explains things well and answers all my questions efficiently!
The wait time for a rep is also relatively short.
16 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
We appreciate your feedback! It’s great to hear that our team provided clear and helpful communication throughout the process. We know how important that is, especially with self-directed investing, and we’re glad you had a positive experience.
Always responsive.
16 april 2026
Omdöme utan inbjudan
Svar från IRA Financial
Thank you for your review! We’re glad you had a great experience and appreciate you recognizing our team. We truly value your support.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.