I obviously never met who did the survey, but they seem to have done a very thorough job of the report. I was very pleased with what was checked as I only had a level 2 survey. I would recommend.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
slightly slow on the survey booking but more down to vendor holidays than the surveyor, asked if the report could be expedited due to loss of a week or so, it was done within 24 hours, much appreciat... Se mer
Företaget har svarat
Very efficient service. Got booked in quickly and a date set for my level 2 survey. The quote was a good price and the survey was done quickly which I had requested. Very good communication throughou... Se mer
Företaget har svarat
I had a very fast and comprehensive report. I paid a bit extra for the expedited process to support an auction and got the report within 24h of the surveyor attending. Also had a good discussion with... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
IQS Chartered Surveyors is an independent, RICS-regulated surveying practice based in Manchester, with over 35 surveyors providing local expertise nationwide. Established over 28 years ago and family-run. We specialise in Level 2 and Level 3 Home Surveys, Market Valuations, Drone Surveys and Snagging Surveys, helping buyers and property owners make informed decisions. We believe understanding your property should be straightforward. Our reports provide clear, practical advice on its condition, highlighting defects, potential risks and areas requiring further investigation. From your initial enquiry to discussing your survey findings, our dedicated support team and experienced surveyors are here to guide you through the process with professional service and clear communication..
Kontaktuppgifter
158-162 Bury New Road, M45 6AD, Manchester, Storbritannien
- 01617679862
- info@iqs.co.uk
- iqs.co.uk
4,6
Utmärkt
176 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Although I initially booked a Level 3…
Although I initially booked a Level 3 survey, it was suggested that a level 2 survey report would suit my needs better, as it was a ground floor flat - not a house. The survey completed and returned to me within the given timeframe. It was easy to understand and comprehensive. Suggestions for any next step were given. Would definitely recommend.
21 oktober 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your review. We’re glad we could guide you toward the survey level that best suited your property and needs. It’s great to hear the report was delivered on time, easy to understand, and provided clear next-step suggestions. We truly appreciate your recommendation and are here to help with anything you may need in the future.
Svar från IQS Chartered Surveyors
Thank you for your 5* review.
Survey at a realistic price
I booked IQS for a level 2 survey on a new property. (Zak) Service was carried out one week later, the report came 6 days later, very detailed. Good communication with IQS in answering the phone and with Zak ringing to let me know when he was visiting the house. I would use again if needed.
17 oktober 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your kind feedback. We're glad to hear you were pleased with the service and communication throughout your Level 2 survey. We really appreciate you taking the time to share your experience.
easy and professional
quick, simple easy and very thorough report that explained things in detail and layman's terms
14 oktober 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thanks for your feedback. We’re glad you found the report clear and easy to understand.
Overall a really pleasant experience
Overall a really pleasant experience. We ordered a level 2 survey on our house, it was completed within a week and our report was very detailed. The surveyor was very attentive to details and this has made it easy for us to understand what repairs are required prior to exchanging contracts!
6 oktober 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your kind feedback. We’re really pleased to hear that you had a positive experience and found the Level 2 survey helpful and detailed. It’s great to know that our surveyor’s attention to detail made the process clearer for you as you move forward with your purchase.
Very easy to deal with and arrange my…
Very easy to deal with and arrange my survey. The house I was purchasing was empty and I was relying on the seller’s friend to let the surveyor in. The company made this very easy to arrange because they liaised directly with the estate agent.
A comprehensive report was given to me about the property and I was given the opportunity to discuss my survey result if I wished to do so.
I recommend this company.
The survey was also reasonably priced.
6 oktober 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your lovely feedback and recommendation. We’re delighted to hear that you found the process smooth and straightforward, and that our team could help coordinate access with the estate agent. It’s great to know you were happy with the level of detail in your report and the opportunity to discuss the findings. We really appreciate your kind words and wish you all the best with your new home.
Level 2 report.
Had a level 2 report completed and returned to me within the given timeframe. It was easy to understand and anything technical was explained. Suggestions for any next step were given.
Would recommend.
10 oktober 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for taking the time to share your feedback. We’re pleased to hear that you found the Level 2 report clear and helpful, and that everything was delivered within the expected timeframe. We really appreciate your recommendation and wish you all the best with your property purchase.
I’ve booked level 2 survey and I must…
I’ve booked level 2 survey and I must say I’m very pleased. At the time of survey, the property was HMO but they find the quick way to access the property and carry out the inspection.
I’ve found out lots of important details which definitely helped me to make a final decision about purchasing.
7 oktober 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your kind feedback. We’re delighted to hear that you were pleased with your Level 2 survey and that our team was able to arrange access quickly. It’s great to know the report provided useful insights that helped you make your final decision. We really appreciate you choosing us and wish you all the best with your purchase.
Home survey
Used via homemove, report received, detailed and sent in allocated 5-7days. Followed up by phonecall if any queries. Would use again 🙂
8 oktober 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your review. We’re glad to hear you were happy with the detailed report and the timely turnaround. It’s great that our follow-up call was helpful too. We really appreciate your kind words and would be delighted to assist you again in the future.
Too long from taking payment to getting the report
My purchase was a corporate sale meaning exchange had to take place within 28 days, due to the delay in getting a Level 3 survey report allowed someone time to gazump me as I was unable to exchange until I had the report.
In addition to the charge to instruct the survey, I've incurred charges for searches and legal costs.
I paid for it on 15/8/25, received the report on 17/9/25. After I made payment I had to contact IQS by phone after 5 days as hadn't heard anything which prompted them to instruct the survey. I had to contact them again following the survey for the report. The only thing they did promptly was take payment. I found their telephone team not than interested or understanding of my position each time I spoke to them. If I had known when they took payment it was going to take the time it did I would have gone elsewhere. I then followed their Complaints Policy and didn't even get an acknowledgment of the points I raised in my complaint which says a lot.
The report itself was very good however was no use to me as had lost the purchase by the time I received it. I certainly will not use IQS again. The whole experience has been a waste of my money and time. Looking at previous issues and reviews there's a theme of them taking money but failing to deliver in a timely manner.
15 augusti 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
We acknowledge your frustration and apologise for any inconvenience. However, we would like to clarify that your Level 3 survey report was delivered within our standard timeframe of 7 working days, in line with the terms agreed at the time of booking. The report was of high quality (as acknowledged by yourself), and we provided it on time as per the agreed schedule.
While we understand that timing is important in a corporate sale, we feel that a 2-star rating does not fairly reflect the service provided. We take all feedback seriously and continue to review our processes to ensure survey instruction, payment handling, and reporting remain efficient, while maintaining clear communication with our clients.
Definitely recommend IQS
Had a level 2 survey done. Fast, detailed and easy survey. Definitely recommend using IQS.
1 oktober 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your 5 star review. We’re delighted to hear that you found the survey fast, detailed, and straightforward. We really appreciate your recommendation and are glad we could help with your property purchase.
Got a L3 survey with IQS
Got a L3 survey with IQS, they made the process very easy and provided a top class report. They also offer a call with the surveyor after the survey to go through the findings which a lot of surveyors don’t offer. Would definitely recommend
2 oktober 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your wonderful feedback. We’re really pleased to hear that you found the process straightforward and that you were happy with the quality of the Level 3 report. We’re glad the follow-up call with the surveyor was helpful — we believe it’s an important part of making the findings clear and useful. We truly appreciate your recommendation.
Use IQS for a home survey for the house…
Use IQS for a home survey for the house I am buying . Found IQS very professional the survey was very compreshensive they went on the date that was arranged the price of the survey very competitive
would use again and highly recommend
Thanks to the IQS team
Jonathan
1 oktober 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your 5* review. It’s great to know everything went smoothly on the arranged date and that you were happy with the service and pricing. We really appreciate your feedback.
I recommend!
IQS surveyor was very good, explained all issues clearly to me, prioritising in a follow up phone call, Zak was kind helpful and thorough.
I would highly recommend .
20 september 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your feedback. We’re so pleased to hear that you had a positive experience with Zak and that he took the time to clearly explain and prioritise the findings during the follow-up call. We really appreciate your kind words and are glad we could assist you with your survey.
Quick, efficient and friendly!
They were quick, efficient and friendly. They were thorough with their survey and definitely the best price we could find for a level 3 survey.
16 september 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your great feedback. We’re delighted to hear that you found our service quick, efficient, and friendly, and that you were happy with the thoroughness of your Level 3 survey. It’s wonderful to know you felt you received great value.
Fantastic experience with IQS
Fantastic experience with IQS. Their team were very easy to communicate with throughout and answered questions promptly. Linden carried out a L3 survey and our report was sent in the expected timeframe. Great report, very thorough but simultaneously well-explained in understandable language, and lots of images. Very reasonable quote compared to some of the others we received.
Wouldn’t hesitate to use IQS again or to recommend to others.
16 september 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your kind words and thoughtful feedback!
We're delighted to hear that you had a fantastic experience with us and that Linden’s Level 3 survey met your expectations. We always aim to deliver clear, thorough, and timely reports, so it’s great to know that stood out to you.
Level 3 Survey
I had a level 3 survey booked with IQS. It was completed on time and the report was very thorough and detailed. Answered any queries I had from the report. Would recommend!
19 september 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your great feedback. We're really pleased to hear you were happy with the Level 3 survey and found the report detailed and helpful. It's always our aim to provide clear insights and be available for any follow-up questions.
1 enquiry and 1 phone call job done…
1 enquiry and 1 phone call job done could not have been easier the report was full of detail and would highly recommend this service
9 september 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for the 5* review. We're really pleased to hear how smooth the process was for you and that the report delivered the level of detail you were looking for. Your recommendation is greatly appreciated.
I booked for a Level 2 survey to because I am investing in a new home
I booked for a Level 2 survey to be conducted. It was arranged in a timely manner and conducted on the day and time as stated. I received my report on time and in an easy to understand format. The explanation of the results was easy to follow and at the beginning of each section, there was an indicator to show what the survey had found. Within the section was an explanation of what the indicator meant. I would highly recommend this company when looking to have a survey conducted.
9 september 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Thank you for your detailed and thoughtful review. We're pleased to hear that the Level 2 survey met your expectations and that you found the report both timely and easy to understand. Providing clear, well-structured information is something we really focus on, so it’s great to know that stood out.
Survey missed basic issues
We did a Level 3 homebuyers survey from IQS via GOTOGroup for £800.
Overall the survey looked comprehensive, but it failed to highlight basic issues with the property we are now paying dearly for since we moved in 1 month ago.
It told us the fuse board needed replacing, said it would cost £500. It didn't flag that the wiring of the whole kitchen was illegal, costing thousands to rewire & plaster and meaning building insurance was void until sorted, thus delaying move-in.
Didn't flag that the boiler was so ancient that hot water didn't work. Needing immediate replacement for £3k.
Didnt flag that the water pipe from the shower was broken and routed directly onto the lean-to roof.
It described the lean-to roof as "fair", but didn't flag that it leaks in multiple places. We've put buckets down for now, but far from ideal.
Expected better as we paid for the highest tier survey possible for peace of mind.
19 maj 2025
Omdöme utan inbjudan
Svar från IQS Chartered Surveyors
Dear Samuel,
We are sorry to hear that you have encountered several issues since moving into the property. We understand how frustrating this must be, and we take all client concerns seriously.
However, we would like to clarify the scope of a Level 3 survey as outlined in the RICS Home Survey Standard and our own Terms of Engagement, which were provided prior to the survey.
1. Electrical and Gas Installations
As clearly stated in the report and the RICS guidance, our surveys do not include a test or inspection of electrical or gas installations. We are not qualified electricians or gas engineers and as such can't comment in detail on the condition or compliance of these systems. Where concerns are suspected, we advise clients to commission further specialist inspections.
In your report, we noted that the fuse board appeared dated and recommended replacement — we also included an estimated cost for budgeting purposes only. However, we did not and could not confirm the legal status of wiring throughout the property without a specialist inspection, which falls outside our scope of services.
2. Boiler and Heating Systems
Similarly, we are unable to test the operation or internal condition of boilers or heating systems. We assess visible condition only. If the boiler was aged but appeared to be functional at the time of inspection, this may not have triggered a specific warning unless visual signs of failure were present.
Again, we recommend a Gas Safe engineer inspection if any concern is raised or the boiler appears older.
3. Plumbing Issues
Regarding the broken shower pipe discharging onto the roof — if this was not visible or accessible at the time of inspection, it would not have been possible to report on it. Our inspections are non-invasive, and we cannot dismantle fixtures or fittings.
4. Lean-To Roof
We assessed the lean-to roof as being in ‘fair’ condition based on what was visible at the time. If there has been a significant change in weather since the inspection or deterioration occurred after, this may explain the new leaks. Again, we cannot see through materials or predict hidden issues without further investigation.
We hope this provides further clarity to the building survey report we issued which complies completely with the RICS Home Standard
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