Invoice2go 

Företagets TrustScore är inte tillgängligt just nu på grund av en överträdelse av våra riktlinjer.

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Invoice2go is the only app I trust to keep my records straight. The system is brilliant and incredibly simple to manage. To top it all off, the support team is fantastic—they have never let me down... Se mer

Betygsatt 5 av 5 stjärnor

When I started my Tech Biz, Computer Captain, I did not believe it would amount to much more than a hobby during retirement. However, it didn't take long before I was producing lots of invoices. I t... Se mer

Betygsatt 3 av 5 stjärnor

While the app is very easy to use, it has become increasingly expensive because of added functions that I don’t even use. I’d be nice if there was a way to divide accounts for multiple employees invoi... Se mer

Betygsatt 1 av 5 stjärnor

Absolutely awful company we have been locked out of our account for nearly a month now which is now putting our company at risk of closure and our staff going without pay . Invoices to go will not res... Se mer

Företagsinformation

  1. Företagstjänster
  2. Bokföringsprogram
  3. Kortbehandlingstjänster
  4. E-handel
  5. Betalningstjänster

Skrivet av företaget

Invoice2go, a BILL mobile invoicing solution. BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses. We are dedicated to automating the future of finance so businesses can thrive.


Kontaktuppgifter

Överträdelse av riktlinjerna

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Ho usato l app per le mie fatture in…

Ho usato l app per le mie fatture in australia ed è stata perfetta ma ora che non mi serve più non riesco a disdire il contratto perché non essersi più in australia non riesco ad accedere e non trovo una email per contattare il sevizio clienti.
Vorrei solamente essere contattato per disdire il contatto per disdire il contratto

14 augusti 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

They limit how much money you can transfer a month!!

They limit how much you can get a month. And when you try to up it they interrogate you like it’s not your money. They seriously asked me why do you need it! How about because it’s my payments for a job so that makes it mine. Literally had to justify why I wanted it! Then when I requested having a higher transfer limit every month was told it would take 1-3 business days. Once three business days rolled around still have not heard anything! Every time I send an email I am told “your ticket has been updated, thanks for your patience”! Can not find a number to actually talk to someone! So if you are a business getting paid more than $20k a month would not suggest letting customers pay through the invoice. Get a check!

30 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Incorrect overdue invoice emails

Paid two invoices by bank transfer, one on 15th August and the other on 19th August but on 21st August this system sent me two 'overdue invoice' emails. I contacted trader who has not replied to me. Why don't you know the invoices have already been paid?

21 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The app is great

The app is great, but the customer experience is the worst!

Loyal customer here, and I am sad I have to write this negative review here, but it's the only way to get some attention.

It's 2024 and I still have to request via email to send me an invoice for the subscription I make every year. The same thing has happened every year for many years, and this process hasn't been automated!

I requested two weeks ago that you email an invoice to my account department, and they haven't responded! I have to send it ASAP because we are approaching the end date of the submissions, and I will get a penalty!

If this issue won't be solved soon, I'll look for an alternative app.

13 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Consumer here with negative experience…

Consumer here with negative experience that cost me $150.00 in extra fees just for processing. My landscaper asked me to submit payment through invoice2go this morning and after it was processed the charge was more than what I agreed upon with my contractor. Looking into further on my receipt from them I noticed that invoice2go charged me an additional $150.00 on top of the invoice from my vendor, with no notification prior to processing the payment. I notified my contractor who said he spent an hour on the phone with invoice2go and they reported once processed there's nothing they can do. I also tried to contact them but guess what, can't find a consumer support link or way for a consumer to dispute the fees. This might be a simple app for your small-time vendors to use for their business, but as for being the consumer, this is a complete rip off for me.

20 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ive had over $500,000 in transactions…

ive had over $500,000 in transactions with this company over the past 5 years. Recently we were hit by a couple of scammers for $347.00 who disputed the transactions after we delivered balloons to them. Not a huge amount, however, invoice 2 has kept $4,700 worth of transactions that weren't disputed. they refuse to give us our money. they don't answer emails. they do not answer chat or reply to emails about these issues.
we are a legitimate business and they have kept all of the transactions from other paying customers that we processed for orders we delivered, over $4,700. we want our $4,700!!! There's no reason for them to keep all of our money!
what this would mean for you is, that if someone disputes the smallest amount of money, and you made $4,000 that day in sales, they will keep your thousands of dollars and not give it to you, then you won't be able to reach them in any fashion. they don't answer emails, they don't resolve any issues in chat, and they don't have a phone number to call. I requested a call through chat, weeks ago and I haven't received a call yet. their website advertises that they have a dedicated phone but they don't. It's a false advertisement.

I also sent an email to their attorney email, no response yet. that was weeks ago. if your money in sales is a priority to you for your livelihood then you may want to reconsider this company. how they handled us after years of doing business with them is unacceptable!!! we are not the only business being hit by scammers, however, this has been a nightmare. We planned to pay our bills with this money. $5,000 is a lot for a small business.

It's honestly the poor customer service that's made this worse. The chat reps lied.
I'm literally about to get an attorney to get our money back. We are the victims here. We've since stopped using them and are now with Square. who is working out perfectly so far.... this is so frustrating

13 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Nice

In my case I do construction work and I love a lot with the option that offers card payment customers have no excuses to say not l highly recommend

2 mars 2024
Betygsatt 5 av 5 stjärnor

When I started my Tech Biz

When I started my Tech Biz, Computer Captain, I did not believe it would amount to much more than a hobby during retirement. However, it didn't take long before I was producing lots of invoices. I tried two other Invoice Companies, but a fellow Techie suggested Invoice2go. It didn't take long before I was amazingly comfortable using IV2G as it completely fit my needs. Then came the China Virus and my Biz quickly slowed to a trickle - I was no longer able to visit Clients in their homes. I am 74, a retired pilot, and decided not to renew this year, as the need no longer exists. I will say, IV2G Support was always available and quick to answer all of my concerns, and or issues. Thanks to the Team for their dedication and support.

10 mars 2024
Betygsatt 5 av 5 stjärnor

Been using the app for a few years now…

Been using the app for a few years now and it's great! Very simple 👌

28 februari 2024
Logotyp för Invoice2go

Svar från Invoice2go

Hello, Stan! Our team is delighted that you are satisfied with our app and have been with us for several years. Thank you for your feedback and five-star rating!

Betygsatt 5 av 5 stjärnor
Logotyp för Invoice2go

Svar från Invoice2go

Merci pour la note 5 étoiles ! Nous nous efforçons de rendre notre application rapide et facile à utiliser afin que vous puissiez vous concentrer sur les autres aspects de votre entreprise. Bonne facturation !

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer