Inventor Smart Care Omdömen 140

TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The cats liked the toy and played with it while it was attached to the wand. They don't bite / chew it much though, so I'm not sold on its benefits for cleaning their teeth - I had to wash all of the... Se mer

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Betygsatt 1 av 5 stjärnor

Total waste of money sadly. This product doesn't engage either of my cats after lots of attempts and following instructions. One of them did bite it but it's made of such hard material, he hardly mana... Se mer

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Betygsatt 1 av 5 stjärnor

cats completely uninterested. hard to clean treats/toothpaste from the tooth cleaner. the metal on the wand is fairly heavy and is dangerous if trying to encourage play and the cat getting caught. not... Se mer

Betygsatt 5 av 5 stjärnor

Dental Wand is a great alternative to brushing your cat’s teeth for those who got ex-feral cats or rescue cats that are difficult to hold and brush their teeth with a toothbrush. It’s a cat-safe and c... Se mer

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Företagsinformation

  1. Foderbutik

Skrivet av företaget

The stress-free way to brush cat's teeth. We engage your cat's instincts to hunt to drive the experience of brushing their teeth. This ensures cooperation from the cat and more importantly it improves the bond between you and your cat.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

140 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 82 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have 4 cats and they absolutely LOVE…

I have 4 cats and they absolutely LOVE the dental wand!! In particular, my one cat had signs of inflammation as there was no way he was letting me brush his teeth! So this is the perfect solution and he treats it like a game! He has no idea I’m brushing his teeth! Really recommend the dental wand to anyone with a cat who wants to improve their oral health!

24 maj 2025
Omdöme utan inbjudan
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Thank you for your lovely review it means a lot!

Betygsatt 1 av 5 stjärnor

So far seriously under impressed

So far seriously under impressed. Ordered more than a month ago. Follow up emails chasing an update have met with no response. Can’t work out if this business is a fraud - but if I don’t receive the item soon I will be chasing a refund through my credit card!

5 maj 2025
Omdöme utan inbjudan
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Hi Daniel I believe we spoke over email, however the wait was because your order was a pre-order. We hope you are enjoying the Dental Wand :)

Betygsatt 2 av 5 stjärnor

Cat doesn't like it

Appreciate the idea but it's not the kind of toy my cat wants to bite. Zero interest besides kicking it under things to hide it. And very expensive. Company ignored my email about it not working within the promised time, so I don't think I'm getting the "guarantee" money back.

20 mars 2025
Omdöme utan inbjudan
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Hi LC, we haven't received your email. We want to make oral care a good experience so if it is not working of course we can provide a refund. Please email meow@inventorcat.co.uk to arrange this.

Betygsatt 1 av 5 stjärnor

Total waste of money sadly

Total waste of money sadly. This product doesn't engage either of my cats after lots of attempts and following instructions. One of them did bite it but it's made of such hard material, he hardly managed to squeeze any toothpaste out and didn't get any satisfaction out of biting it. Hard to clean as well. Honestly, can't understand the hype or the price, it's so badly designed. Sorry to be so negative but am fed up of wasting money on new cat ideas that just don't work.

24 februari 2025
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Svar från Inventor Smart Care

Sorry that it did not work with your cat, we know that not all cats are the same and that's why we offer the money back guarantee so that if it doesn't work you can return it to us and get your money back. We care about you giving oral care a chance and we don't want you to suffer from trying it out. Reach out to meow@inventorcat.co.uk to arrange the return.

Betygsatt 3 av 5 stjärnor

Great idea, but cats not interested.

Great idea, but unfortunately neither of my cats were interested in anything except the cat nip after chewing the packaging open !

24 februari 2025
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Sorry that it did not work with your cat, we know that not all cats are the same and that's why we offer the money back guarantee so that if it doesn't work you can return it to us and get your money back. We care about you giving oral care a chance and we don't want you to suffer from trying it out. Reach out to meow@inventorcat.co.uk to arrange the return.

Betygsatt 5 av 5 stjärnor

I found inventor cat to be very…

I found inventor cat to be very diligent and extremely responsive with their customer support. My cat hi jacked the wand and ate through it. I was concerned about how much was missing ( it wasn't much) but without prompting I was supplied with a replacement free of charge. My cat has lived to tell the tale. The wand is now on that list of things to be stowed out of his reach.

8 mars 2025
Omdöme utan inbjudan
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Thank you for your lovely review it means a lot!

Betygsatt 2 av 5 stjärnor

Absolute rubbish

The yellow wand attachment broke before I even had a chance to try it with my cat. The wand is cheap bad quality rubbish. The only things in the set worth having is the toothpaste, feather toy and bag of catnip. I sent two emails and didn't get a reply so I started a PayPal dispute. Don't waste your money.

10 mars 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

A lot of money for what is effectively…

A lot of money for what is effectively a toy. I followed the introduction technique, made no difference my cat has not bit this and is only interested in chasing it as a toy, it does work well as a toy, it is erratic in its movements, and the line is springy, but expensive for a toy.

20 februari 2025
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Hi Kaye, it is a cat-toothbrush that uses the basis of interactive play to help create positive associations with the Dental Wand and the brushing experience. Cats can take longer than others to start biting it but if your cat is playing with it it is building the trust. We would recommend to use it in two parts. Part 1 - as wand toy, to build the positive associations; then in Part 2 - use it as a treat, fill it with a mix of lic-e-lix and toothpaste and give it to your cat. We hope this works, if it doesn't please contact us at meow@inventorcat.co.uk if you want to organise a return.

Betygsatt 5 av 5 stjärnor

Happy with the customer service

Happy with the customer service. Despite a teething problem caused by PayPal, things were sorted out quickly and the cat goodies delivered.

20 februari 2025
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Thank you for your lovely review it means a lot!

Betygsatt 2 av 5 stjärnor

Poor customer service, overpriced product

Ordered the starter kit however the tooth paste was missing. Contacted the company to no response. Poor communication. The toothbrush itself is far too expensive for a very small piece of rubber which is incredibly difficult to fill due to it's small opening, also hard to clean. Will not be purchasing from this company again mainly due to poor customer service and not getting the product I paid for.

27 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Faulty item, poor customer service

The item broke on its second use. I've emailed the company to raise the issue but no response.

5 februari 2025
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Hi Kerry, we got back to you and provided a replacement, we hope it all worked out :)

Betygsatt 5 av 5 stjärnor

Great company

Great company. Such good idea. Such friendly helpful staff.

4 februari 2025
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Thank you for your lovely review it means a lot!

Betygsatt 4 av 5 stjärnor

Great fun and positive item

The 4 cats love the toothbrush, the toy, and the toothpaste. It's been very well received by the whole gang. Sadly, they took out the catnip before i got home due to the packaging but all in all everyone is happy. The rod is a little flimsier than I'd have liked but it's holding up so no complaints xxxx

29 januari 2025
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Thank you for your lovely review it means a lot!

Betygsatt 1 av 5 stjärnor

Cat isn’t interested in it

Cat isn’t interested in it. What a waste of of £30!

5 februari 2025
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Sorry that it did not work with your cat, some cats it takes longer than others however, we know that not all cats are the same and that's why we offer the money back guarantee so that if it doesn't work you can return it to us and get your money back. We care about you giving oral care a chance and we don't want you to suffer from trying it out. Reach out to meow@inventorcat.co.uk to arrange the return.

Betygsatt 5 av 5 stjärnor

It seems to be working, what's not to like!

It seems to be working! Product good, I got a small discount as the latest storm had damaged original packaging. Also had a discount code, every little helps. My cat appears to love this, I have to hide the wand brush as she plays with it, don't want to lose it. Catnip was taken by cat as I opened package! She chews away happily, not using wand yet as I am taking baby steps with her. She loves wands so don't think will be long in progressing. Came across this product by accident, as soon as I saw Dragons Den I looked for it. Came across company thankfully through a recommendation on a website. Would be good if company advertised on more platforms as it's a great product. Will be interesting to see what vet thinks of teeth on next visit. My cat is young, so no visible dental issues yet. Is enjoyable for us both, without trauma. For a cat who likes play, this works. Will keep an eye out to see if this new company brings out other products for cats in the future. I got the feather toy in my starter pack which she loves along with wand, toothpaste and "brush" attachment. Am happy with my purchase and is going well so far. Quick delivery with a few options to speed things up. What's not to like! Also handy videos and emails to help you along. Thanks for a great product!

8 februari 2025
Omdöme utan inbjudan
Logotyp för Inventor Smart Care

Svar från Inventor Smart Care

Thank you for your lovely review it means a lot!

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