Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great quality and easy to put together although it would be easier if it came with a little spanner 🔧 to tighten the handles , but it's lovely 😍 Arrived in 3 days and that's after a weekend so ver... Se mer

Betygsatt 5 av 5 stjärnor

Kept up to date with, delivery, Delivery right on time. Scooter lovely, as described n perfect for my needs. Lightweight n easy to assemble

Betygsatt 5 av 5 stjärnor

Easy to order. Got advice when needed. Arrived quickly and in good condition. Recommend company & Roma Dallas DX scooter

Betygsatt 4 av 5 stjärnor

To be honest, I was very impressed with Invamed. Scooter arrive one day after ordering it. And the scooter itself is lovely. They 9nly miss out on five stars because the scooter was a pain to assemble... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning

Skrivet av företaget

Invamed has been established since 1970 and is considered to be one of the UK’s leading manufacturers and suppliers of mobility and rehabilitation products. The company is dedicated to improving the quality of life for its customers and providing them with the tools they need to live independently. Invamed is a brand within Roma Medical and is specialized in the design, development, and manufacture of a wide range of mobility aids including power wheelchairs, manual wheelchairs, mobility scooters, and other related products. Invamed products are known for their durability, comfort, and ease of use, making them an excellent choice for anyone looking for a reliable mobility aid. In 2020, Invamed.co.uk was launched during the Covid-19 pandemic, to provide customers with an easy and convenient way to shop for mobility aids and medical equipment. The website offers a wide range of products, including power wheelchairs, manual wheelchairs, mobility scooters, and other related products, along with detailed product information, images, and customer reviews to help shoppers make informed decisions. Invamed’s customer service team is available to answer any questions and provide support to customers throughout the purchase process. With a wide range of products, competitive prices, and excellent customer service, Invamed.co.uk is quickly becoming one of the leading online retailers of mobility aids and medical equipment. In conclusion, Invamed, a trading name of Roma Medical, is a reputable brand that offers a wide range of mobility aids and medical equipment. With a history of providing high-quality products and excellent customer service, Invamed is a trusted name in the industry. With the launch of Invamed.co.uk, customers can now easily shop for mobility aids and medical equipment from the comfort of their own home. The website offers a wide range of products, competitive prices, and excellent customer service, making it a convenient and reliable choice for anyone in need of mobility aids or medical equipment.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

350 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

The little wheels at the rear need to be hired, there is not anough clearance on the rear end to clear the drop kirbs

The rear small wheels need to be further out and put at an angle.
. They keep catching drop kirbs and have left me ground less so the drive wheels don't have contact with the floor. This is not good if you have a back condition.

10 juli 2025
Logotyp för Invamed

Svar från Invamed

Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve experienced difficulties with the anti-tip wheels catching on drop kerbs. We completely understand how frustrating this can be, particularly if it affects your comfort and safety.

Your comments regarding the clearance and positioning of the anti-tip wheels are very helpful, and we’ve shared this with our technical team to review for potential design improvements.

Thank you again for your feedback — it’s invaluable in helping us improve both our products and customer experience.

Betygsatt 4 av 5 stjärnor

Almost five stars.

To be honest, I was very impressed with Invamed. Scooter arrive one day after ordering it. And the scooter itself is lovely. They 9nly miss out on five stars because the scooter was a pain to assemble. Nothing like as easy as in their video. Also the hare and tortoise sticker on the console started peeling within hours. Still, they deserve a solid four stars.

30 september 2025
Logotyp för Invamed

Svar från Invamed

Thank you very much for your kind review and for awarding us four stars. We’re delighted to hear that you were impressed with our service and that your scooter arrived so quickly. It’s great to know you’re pleased with the scooter itself.

We’re sorry to hear that the assembly process wasn’t as straightforward as shown in our video, and that the hare and tortoise sticker started to peel. Your feedback is extremely helpful, and we’ll share it with our product and support teams to help us improve both our instructions and product presentation.

We truly appreciate your honest comments and are very pleased that you’re enjoying your new scooter overall.

Betygsatt 5 av 5 stjärnor

After ordering arrived in no time

After ordering arrived in no time. The scooter is perfect for us both. Me because I open the back of the vehicle drop the ramp and drive it in,
And the wife because as she puts it it,s perfect leg room and height.

29 september 2025
Betygsatt 4 av 5 stjärnor

Positive experience overall

I ordered the scooter late on Saturday, it was delivered mid morning on Tuesday, very efficient service. I called Invamed on the Monday because I did not know when it was to be delivered, they were very helpful and friendly.
It was heavy, it really needs 2 people to unpack and assemble. The help video I was sent was for a different scooter, so I was slightly unprepared for what I needed to do and the instructions slightly misleading but with a little perseverance I figured it out.
Invamed will assemble it for you at a cost.
SInce it has been assembled, this little machine has transformed my mobility. I can get to places beyond my current capability. It is comfortable and easily manoeuvrable.
Some of my neighbours also have scooters and they are impressed with my Roma Denver that was reasonably priced.
Thank you Invamed, you have had a positive impact on my life.

30 augusti 2025
Betygsatt 1 av 5 stjärnor

In good faith I bought a Roma Denver Plus from you -

In good faith I bought a Roma Denver Plus S135 end of March 2022. I say, in good faith, because recently when I had my mobility scooter serviced and it needed the batteries replaced, I was informed by the service centre that replacement batteries are no longer available, not being manufactured anymore, and haven’t been available since about the time when I bought the mobility scooter in good faith from you. It’s not that I mind paying for replacement batteries, but I do mind having to pay £1800 for a new mobility scooter, because of your negligence. I want compensation. The scooter worked really well, until it didn’t.

16 september 2025
Omdöme utan inbjudan
Logotyp för Invamed

Svar från Invamed

Good Morning, Beverley. We are sorry to hear you have experienced an issue with purchasing replacement batteries from our company.

Please be aware that these are available to purchase, can you please let us know who supplied you with this incorrect information? Please feel free to contact us at sales@romamedical.co.uk, and we would be more than happy to assist you with your requirements.

Betygsatt 5 av 5 stjärnor

Outstanding customer service

When I rang to ask about my delivery Vanessa who I spoke to was very helpful, polite and apologetic even though it was the carriers fault would definitely purchase off them again and will recommend to family & friends, outstanding customer service

1 september 2025
Betygsatt 5 av 5 stjärnor

I had a problem with delivery & the…

I had a problem with delivery & the lady at Invamed went above & beyond to sort it out in less than 24 hours. Fantastic customer service! I bought the ROMA PLUS & I am very pleased with it, excellent quality at a very good price! Would definitely recommend this company!

31 augusti 2025
Betygsatt 5 av 5 stjärnor

Great experience

Great experience. My wheelchair chair arrived on time and is great quality. The customer service was absolutely brilliant. The lady I talked to even rung me to tell me time of arrival. Such great service I would highly recommend.

30 augusti 2025
Betygsatt 5 av 5 stjärnor

Excellent service and product

Excellent service, very prompt delivery, lots of clear information on the website that helped my decision on which mobility scooter to buy. The scooter itself is excellent very easy to assemble and very comfortable.

28 juli 2025
Betygsatt 5 av 5 stjärnor

first time user of scooters,ran over my…

first time user of scooters,ran over my foot ,near missed a few stationary cars parked on pavements! Gradually finding a new lease on life.Hopefully eventually I will upgrade to a hard shell Mobility enabling me to go out in all weathers Especially to the pub !!

28 juli 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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