Having been on their CPAP subscription plan for two years now, I honestly cannot fault the service. Right from day one, I was supplied with a top-notch, brand-new machine. The ongoing support has... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very helpful and attentive staff. Even rearranged an appointment that was delayed due to my mistake and expedited my CPAP machine. Have already recommended the service to friends
Upon arriving in London from the U.S. for our 2 week holiday my husband discovered that his CPAP was not working properly. My Google search for a rental landed on Intus & I ordered right away. It arri... Se mer
I used Intus for my sleep test, cpap machine, supplies and recently the Resmed Airmini. They are a good company and happy with most purchases but falling short on latest transaction Airmini and c... Se mer
Företagsinformation
Om Intus Healthcare
Skrivet av företaget
Intus Healthcare specialise in providing support and equipment for Obstructive Sleep Apnoea, primarily CPAP therapy. They provide a pioneering In-Home Sleep Test for quick, convenient testing for Sleep Apnoea, and supply a diverse range of products to suit every patient.
They also provide equipment for other conditions such as nebulisers for asthma and nasal irrigators for sinusitis.
Intus have a patient-focussed approach, and therefore put customer satisfaction at the heart of what they do - providing a wealth of free information and advice, honest and accurate product listings, and offering a professional and reliable service experience.
If you're struggling with your sleep, contact Intus today to see if they can help get you on the right path towards a good night's sleep.
How can Intus help you...?
Book a Sleep Test Browse CPAP Products Sleep Apnoea Advice Contact us by Email Call us free on0800 024 8050
Kontaktuppgifter
17 Boundary Business Centre, GU21 5DH, Woking, Storbritannien
- 0800 024 8050
- contact@intushealthcare.com
- intushealthcare.com
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good
Good customer service and very responsive action taken to provide fast delivery.
10 juni 2026
I do feel a little cheated to be fair
I do feel a little cheated to be fair! I ordered a F40 face mask and they took my money happily but waited a week to tell me it was out of stock !!
I decided to buy my next product from a different company !!
It was fine, delivered quickly and painlessly!
I ordered another product from the first company because no one else had it in stock. I was then offered a 5% discount. The next thing I needed was a battery pack costing £350:00 but didn’t use them again I used a different company only to find they are the same company, just a different name ! So should have got 5%off!! They have got the cpap market tied up with the different names
To be fair they did come back to me and give me the discount on the battery pack, so thanks for that !
10 juni 2026
Fast service
17 juni 2026
On the telephone
On the telephone , your staff member was very helpful in identifying the product I needed to buy. It was delivered within the time frame.I was given. And it is exactly what I wanted.
All very good indeed.
9 juni 2026
Useless
Ordered was in stock even tho website said so, spoke on email they hadn't got a clue
**Edit after your comment
I had to send multiple emails to you and your response every time was ai rubbish, then I had to ring you up multiple times to actually speak to someone to try sort what was going on, but yeah try paint a picture that you sorted it out for me because you didn't at all
17 juni 2026
Svar från Intus Healthcare
Good morning,
Thank you for taking the time to share your feedback.
I'm sorry that your experience did not meet your expectations.
I can see that our Customer Services team contacted you on the 15th to advise that one item in your order was out of stock. We apologised for the discrepancy between our website and our live stock levels and explained that we were expecting a delivery shortly. We then provided a further update on the 16th, confirming that your order would be dispatched on the 17th for delivery on the 18th.
I appreciate that stock discrepancies are frustrating, and I apologise for the inconvenience this caused. We are actively working to improve the accuracy of our website's stock availability to help prevent this from happening again.
Thank you once again for your feedback.
Intus healthcare
A good, fast service!
3 juni 2026
I had a problem left a message and I…
I had a problem left a message and I was rung up very promptly and the problem sorted.
8 juni 2026
Intus always deliver excellent service…
Intus always deliver excellent service - excellent equipment, information, prompt delivery and refund, if necessary- no quibble. Whilst NHS gave absolutely no help at all, Intus was there to step into the gap, giving helpful advice and assurance.
18 juni 2026
The service was great and seamless all…
The service was great and seamless all the way through from ordering the sleep test to prompt delivery of results.
16 juni 2026
Had some problems but they were sorted…
Had some problems but they were sorted and that's what matters.
5 juni 2026
Ease of use and speed of delivery
3 juni 2026
All Good .Easy set up
11 juni 2026
Ordered a new face mask for CPAP…
Ordered a new face mask for CPAP machine was delayed but as soon as available wa delivered but the package was apparently taken from being lodged in our letterbox The team at Intus responded immediately sending out another and it arrived two days later . Much appreciated and professional service .
4 juni 2026
Dependable and efficient
1 juni 2026
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