Intercounty Estate and Letting Agent Omdömen 

689
•
TrustScore 3.5 av 5

3,5

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolute terrible experience! Rented a flat with intercounty Dunmow, namely 3 Tudor Close. I met up wit the landlord who seemed really nice. I Was never advised about the noise and smells from the ke... Se mer

Betygsatt 4 av 5 stjärnor

I had a good experience with Intercounty Saffron Walden. The team were always very helpful in answering my questions and gave me some useful advice. In particular they steered me towards the flat I ev... Se mer

Betygsatt 5 av 5 stjärnor

All the team at Intercounty Saffron Walden were incredibly friendly and helpful from the get go. We were listed with two agents and they managed to win the buyers of our property. Nothing was too much... Se mer

Betygsatt 5 av 5 stjärnor

I’ve been using Intercounty @ saffron Walden for many years. Once again they have excelled themselves, especially Blake who has gone above & beyond. My property has been let out so quickly I’m still c... Se mer

Företagsinformation

  1. Mäklare
  2. också i
  3. Fastighetsförvaltning
  4. Fastighetsmäklare
  5. Hyresförmedling

Skrivet av företaget

We are totally committed to delivering a straight forward service focused solely on your needs and we will challenge ourselves and the industry norms in order to do this. Our aim is for all customers to feel confident and comfortable at all times, to know that they can rely on us to deliver a consistently outstanding and individual home moving experience. We want to keep it simple and keep it honest. We feel that local knowledge is key to our success and make sure our people know all about local schools, amenities, transport, clubs and societies in your area. Intercounty has been successful at the recent Agency of the Year Awards 2016 – winning the Gold award in the Best Estate Agency in East Anglia category and have also won for the past 5 years Best Lettings Agency in East Anglia category at the Lettings Agency of the Year awards.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

689 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(689)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Excellent..

Excellent, friendly and very well organised and helpful service from Lisa at Intercounty who has dealt with us from start to end ! We can personally thank her for finding us our dream rental home thank you ! Also the referencing company they use are so fast and easy to deal with .. All round made moving into our beautiful new home with them as easy as it could be 😊
Suzie Gray

23 mars 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for your review Suzie. It's great to hear you that your experience was an excellent one. We will pass on your kind words to Lisa. Enjoy your new home.

Betygsatt 5 av 5 stjärnor

A very patient professional team

A very patient professional team. Claire Kirk sold my house & dealt with my purchase. I had 100% faith in her. She didn’t let me & my family down! ⭐️ ⭐️ ⭐️⭐️⭐️👍🏻

22 mars 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for your review about Clare. We are very pleased to hear that Clare and the team delivered such great service, we will be sure to share your review with them.

Betygsatt 5 av 5 stjärnor

Great Service, Best by far

I used Intercounty to sell my former matrimonial home, the team were extremely helpful, friendly, professional and committed. The service was second to none and I feel very fortunate to have had Clare, Charlotte, Abi and Peter working on my sale. The photos were great and professionally taken. Great service and in my opinion better than the rest. I would 100% recommend the team to Sell your home.

22 mars 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for your lovely review Daniel and thank you for recommending us. We really appreciate the feedback about the Saffron Walden team and will certainly share your review with them.

Betygsatt 5 av 5 stjärnor

Second time of using in last 6 months

Second time of using in last 6 months. I recently sold my mothers house with Intercounty Bishop's Stortford who found me the perfect buyer. I was so impressed with their service that I am now selling my house with them. My house was sold in a couple of days and the service and advice I was given has been outstanding. I would highly recommend them with special thanks to Will and Helen, you guys are on fire!!

20 mars 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for your review Kim. It's fantastic to hear that you have come back to use Intercounty for a second time and you're so impressed by the teams service. We will share your review with Helen, Will and the Bishop's Stortford team.

Betygsatt 5 av 5 stjärnor

Professional all through.

Professional all through.
Ready to address any concerns.
Wonderful staff.
Great team overall.

16 mars 2021
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Svar från Intercounty Estate and Letting Agent

Thank you for your 5* review! It's fantastic to hear such positive feedback about our team.

Betygsatt 5 av 5 stjärnor

Brilliant

Abi was absolutely brilliant at keeping us up to date as much as possible with the chain progress. Always available on the end of the phone and prompt with email replies. She helped elevate some of the stress of moving! With good knowledge and we felt she had a real want to help sell our property.
Thank you!

15 mars 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Many Thanks for your feedback Zoe, it's really appreciated. We will pass on your thanks to Abi in the Saffron Walden team.

Betygsatt 5 av 5 stjärnor

Rebecca Keeling was so helpful and…

Rebecca Keeling was so helpful and understanding as I needed a fair bit of guidance when it came to renting a property, very professional but also had that personal touch which is very reassuring, highly recommended five star

10 mars 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for taking the time to leave a review Jody and thank you for the lovely feedback about Rebecca. We will certainly share your review with her.

Betygsatt 5 av 5 stjärnor

Thank you to the Harlow team

Thank you to the Harlow team, especially Mollie . Even during the pandemic my move in was done accordingly and smoothly . Mollie was really helpful with information.

5 mars 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for your 5 star review. It's great to hear that Mollie and the Harlow team were able to help with your house move, we will certainly share your review with them.

Betygsatt 5 av 5 stjärnor

Great estate agent

Great estate agent, very helpful throughout the purchasing process Doug the sales progressor was extremely helpful in progressing my purchase and very helpful answering any queries I had

3 mars 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for your review David. It's lovely to hear that Doug was helpful and efficient.

Betygsatt 5 av 5 stjärnor

Rebecca Keeling is a 5 star state agent!

Rebecca Keeling is with no doubt a 5 star state agent!

She’s been since the first second we met so welcoming, charming, warm and super super super helpful.
She really made me visualise some things that I was struggling with in terms of space giving me different options so nicely and professional.

She always has a big smile on her face that you can still notice wearing the mask!
She just makes things so easy, the atmosphere with her is so relaxed and positive, with a great communication.

Me & my partner are so lucky to have her in the renting process and for that we feel so grateful.

You can tell Rebecca is a people’s person but giving you space at the same time so she really shows that when working, the perfect balance to make you feel comfortable.

We trust that she would be the first one helping us in any moment that we need.

THANKS

Esther & Marley

2 mars 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for your review Esther and Marley and thank you for your lovely comments about Rebecca. It's great to hear that she provided such a good service. We will be sure to share your review with her.

Betygsatt 5 av 5 stjärnor

Mollie was Amazing!!

Mollie was amazing. She helped us from the start to finish with finding the perfect property for our little family. Couldn’t be happier. Thanks everyone at Intercounty!!

26 februari 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for your 5 star review. It's fantastic to hear that Mollie has been amazing, we wish you all the best in your new home.

Betygsatt 5 av 5 stjärnor

We purchased a flat from Intercounty…

We purchased a flat from Intercounty and then choose them to be our managing agent. They have been fantastic throughout - from Jason who completed the viewings, Lois who is an absolute pleasure to deal with supporting the sale progression and finally Dan and Mollie who finalised the managing agent pieces of the process. All work well as a team and supported us thoroughly throughout. Well done, great job from a great team - couldn't have asked for more.

19 februari 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

What a glowing endorsement for the whole of the team in Harlow from start to finish. Glad your experience was a good one. Thank you for spending the time to write this review. Will share this with the team they will be thrilled.

Betygsatt 5 av 5 stjärnor

We recently finally sold our house…

We recently finally sold our house after a very protracted process during a very difficult time. we have nothing but praise for the way in which Intercounty, and James Nunn in particular, dealt with even the most upsetting and unexpected events that occurred. The professionalism of the staff throughout was exemplary. Thanks also to Helen who conducted the viewings and enabled us to obtain an offer well above asking on the property in ten days. The support from the Intercounty team in progressing the sale was much appreciated.

19 februari 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for your review Kim, we really appreciate it and will pass on your thanks to James, Helen and the team.

Betygsatt 5 av 5 stjärnor

We bought our house through the Bishops Stortford branch…

We bought our house through the Intercounty Bishops Stortford branch. We were very pleased with the support and communication we received from James Nunn throughout the process, for our house on Wilson Close. We are delighted with the house. Thank you James.

18 februari 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for your great feedback Lucy and it's lovely to hear that James gave you such fantastic service. We will certainly pass on your thanks.

Betygsatt 5 av 5 stjärnor

Rented a property with Intercounty…

Rented a property with Intercounty Bishop Stortford, i would like to say thank you. Harry stylianou, went above and beyond to help me in the transition,especially with the ongoing pandemic, exceptional service thank you.
Nicos

17 februari 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you Nicos for your review, it is lovely to hear that Harry was helpful and went above and beyond. We will be sure to share your feedback with him.

Betygsatt 5 av 5 stjärnor

Excellent company and extremely helpful…

Excellent company and extremely helpful staff, any problems with the property and its immediately fixed.

15 februari 2021
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Svar från Intercounty Estate and Letting Agent

Thank you for the lovely review Monica. It's fantastic to hear that you have had a great experience with Intercounty.

Betygsatt 4 av 5 stjärnor

Efficient Service

I’m very grateful to Rebecca and Carly for the smooth and efficient management of a change in tenant during the pandemic.

15 februari 2021
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Svar från Intercounty Estate and Letting Agent

Thank you for your review. It's great to hear that the change of tenant process was handled smoothly by Carly and Rebecca. We will be sure to share your review with them.

Betygsatt 4 av 5 stjärnor

Intercounty- Saffron Walden Branch

Intercounty- Saffron Walden Branch
I would just like to praise the team at this branch. Unfortunately, we did have a few hurdles to overcome from the sellers on the property we had purchased and Charlotte played an instrumental part in helping to drive it forward. Her ability to follow up on leads was exceptional, it was interesting to see how Intercounty's customer service was a cut above that of our seller's estate agent. I would like to thank Claire for her proactive approach when the nation was heading into the first lockdown and Pete's knowledge and expertise. I would definitely recommend Intercounty and appreciate how they helped with our move.

15 februari 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you for your recommendation and for leaving a review. We're very pleased that Charlotte and the team have given such excellent service and will certainly pass on your thanks.

Betygsatt 5 av 5 stjärnor

First time lettings......

Having never rented out a property before, I entrusted Rebecca Keeling and everyone else at Intercounty to help me through the process. They have been amazing at making everything seem effortless. Totally appreciate everything they do for me.

Only one criticism, that they detail any costs on the statements I get monthly as this just causes confusion.

We definitely use them again!

12 februari 2021
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Svar från Intercounty Estate and Letting Agent

Thank you Antony – really good to hear you were supported all the way by Rebecca. We do appreciate you have a choice so it isn’t taken for granted.

Betygsatt 1 av 5 stjärnor

Poor communication.

Poor communication. Didn’t reply to my correspondence .Had to push to get information. Can not recommend them.

11 februari 2021
Omdöme utan inbjudan
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Svar från Intercounty Estate and Letting Agent

Thank you very much for the feedback and sorry the service has not been to our expectation. We hope not to receive negative feedback but never want to stop improving. Very happy to assist you further if you would like to contact me – jamessutton@intercounty.co.uk

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