Ми спробували і спочатку додаток дитину зацікавив, але це було не довго і коли мене запитали чи подобається моїй дитині. Звісно відповідь була чесна що нажаль не зайшло такий спосіб навчання і дізнава... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ho ricevuto un addebito non autorizzato di 29.99€ per un abbonamento mai sottoscritto dopo il periodo di prova di 5€ che ho prontamente disattivato perché non ho trovato l’app così interessante da giu... Se mer
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Intellecto was a real game changer in terms of the different ways it made Elijah think and how to figure out how to use the different games, start pattern recognition and other skills. The team were... Se mer
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Προσοχη πολυ! η συγκεκριμενη εταιρια που εχει αυτη την εφαρμογη ειναι απατεωνες, και χρεωνουν τις καρτες σας. Μεσα σε πεντε ημερες με χρεωσαν δυο φορες ενω τους ειχα διαβιβασει οτι δεν με ενδιαφερει... Se mer
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Företagsinformation
Skrivet av företaget
IntellectoKids is a media, entertainment, and education platform for parents and kids up to 7 years old. We create high-quality digital products that help children learn through play in a safe, trusted environment — making parenting a little easier and a lot more fun. Loved by families worldwide, IntellectoKids ranks among the Top 15 “Kids 5 & Under” apps on the App Store across the US, UK, and 40+ other countries.
Kontaktuppgifter
Brittiska Jungfruöarna
- support@intellectokids.com
- intellectokids.com
3,5
Medel
620 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Intellecto was a real game changer in…
Intellecto was a real game changer in terms of the different ways it made Elijah think and how to figure out how to use the different games, start pattern recognition and other skills.
The team were really kind also and I appreciated their understanding and customer service (Arya) when we needed a refund due to unforeseen circumstances.
22 oktober 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Thank you so much for your thoughtful review! 💙 We’re delighted to hear that IntellectoKids helped Elijah develop important thinking and problem-solving skills. We’re also glad our team could support you when needed. Wishing you and Elijah all the best! 😊 IntellectoKids Team
Ми спробували і спочатку додаток дитину…
Ми спробували і спочатку додаток дитину зацікавив, але це було не довго і коли мене запитали чи подобається моїй дитині. Звісно відповідь була чесна що нажаль не зайшло такий спосіб навчання і дізнавання чогось нового. Тож я запитала чи можуть нашу підписку скасувати та повернути кошти так як дитина додатком не користується і мене почули і віднеслися із розумінням. Пройшли три дні і кошти були зараховані на мій рахунок. Дякую команді інтелектокідс за швидке вирішення цієї проблеми.
15 oktober 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Дякуємо вам за такий щирий відгук! 💙 Нам дуже приємно, що наша команда змогла допомогти та вирішити питання з розумінням і турботою. Бажаємо вам і вашій дитині всього найкращого! IntellectoKids Team
My child really loves this app
26 september 2026
Svar från IntellectoKids Learning Games
Thank you so much for your feedback; we truly appreciate it and love having you in the family! ❤️
Svar från IntellectoKids Learning Games
Thank you for your feedback! 💙 We’re so happy to hear that your son is enjoying the games! We hope you have fun exploring more of the activities and discovering everything IntellectoKids has to offer. 😊 IntellectoKids Team
Złodzieje
Złodzieje, po anulacji suskrybcji pobierają opłaty miesięczne
18 september 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Cześć! 💛 Cieszymy się, że nasz zespół mógł pomóc ci w anulowaniu subskrypcji i uzyskaniu zwrotu pieniędzy. Przepraszamy za wszelkie niedogodności, jakie mogłeś napotkać podczas próby anulowania subskrypcji. Jeśli jesteś zadowolony z naszej pomocy, będziemy bardzo wdzięczni, jeśli zechcesz zaktualizować swoją ocenę. Dziękujemy, że dałeś nam szansę, by ci pomóc. 😊
IntellectoKids Team
Very good but its bit expensive.
20 september 2026
Svar från IntellectoKids Learning Games
Thank you for your feedback! We’re glad to hear you enjoyed IntellectoKids. We understand that price is an important factor and appreciate you sharing your thoughts with us. 💙 IntellectoKids Team
Realmente muy buena aplicación
Realmente muy buena aplicación, didáctica ayuda a mi hijo a aprender entretenidamente.
Me gusta mucho la forma en que realizan la atención al cliente, son muy amables y ofrecen respuesta eficiente.
1 oktober 2025
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
¡Muchas gracias por compartir tu experiencia! Nos alegra muchísimo saber que la app ayuda a tu hijo a aprender de una manera entretenida y que también estás satisfecha con la atención de nuestro equipo. ¡Tus palabras significan mucho para nosotros! 💙
IntellectoKids Team
Impossible to cancel the subscription…
Impossible to cancel the subscription through their website
I am currently being charged for an IntellectoKids subscription, but I am unable to cancel it using the instructions provided by the company.
IntellectoKids instructs customers to log in to their account using the email address associated with the subscription and click “Unsubscribe”. However, every time I try to log in, their website displays “Oops, something went wrong” and does not allow me to access my account.
I have tried repeatedly and the result is always the same.
The company also suggests checking Apple App Store subscriptions. However, I do not have an IntellectoKids subscription through Apple. I do not even have the IntellectoKids app installed on my phone. Therefore, there is obviously nothing I can cancel through the App Store.
This means that the only cancellation method available to me is through my IntellectoKids account — and their website does not allow me to access that account.
Meanwhile, recurring charges have continued to be taken from my payment method.
I have never used the IntellectoKids platform or its educational services. I have now had to contact customer support separately to request cancellation and a refund of the CHF 67.47 that has been charged.
A company offering recurring subscriptions should provide customers with a clear, reliable and functional way to cancel them. At the moment, the cancellation method described in their own instructions simply does not work for me.
30 augusti 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Hello! 💛 We're glad our team was able to assist you with a cancellation, a refund, and additional information on the terms of your subscription. If you're satisfied with the assistance provided, we'd greatly appreciate you considering updating your feedback in the review. Thank you for giving us the opportunity to help. 😊
Customer support act so fast
Refund: Customer support take actions so fast. I was happy with the help from the team. A special thank you to Katherine.
11 augusti 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Thank you so much for your kind review! We're delighted to hear you were happy with our support and that our team could assist you quickly. We'll be sure to share your special thanks with Katherine! 💙
IntellectoKids Team
Good for growing kids
6 augusti 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Thank you for your feedback! We're happy to hear you find IntellectoKids helpful for children's development and learning. 💙
IntellectoKids Team
A l'écoute et prompt à réagir
A l'écoute et prompt à réagir. C'est ce qu'on recherche chez plusieurs prestataires de service et qui est malheureusement rare.
3 augusti 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Merci beaucoup pour votre aimable commentaire ! Nous sommes ravis d'apprendre que notre réactivité et notre écoute ont été à la hauteur de vos attentes. Votre soutien compte énormément pour nous. 💙
IntellectoKids Team
Carino ma molti oggetti e parti di…
Carino ma molti oggetti e parti di gioco/opzioni sono a pagamento nonostante io abbia pagato il mese intero. Comunque giochi carini.
4 augusti 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Grazie per il tuo feedback! Ci fa piacere sapere che hai apprezzato i giochi. I tuoi commenti ci aiutano a migliorare e li condivideremo con il nostro team. Grazie per aver dedicato del tempo a scrivere la tua recensione! 💙
IntellectoKids Team
Svar från IntellectoKids Learning Games
Thank you for your review! We're so happy to hear about your experience. We hope you continue having fun while learning with IntellectoKids! 💙
IntellectoKids Team
Svar från IntellectoKids Learning Games
Thank you so much for your kind review! We're delighted to hear you're enjoying our content. If you ever need any help managing your subscription or have any questions, feel free to contact us at support@intellectokids.com. 💙
IntellectoKids Team
I like how simple and clear the…
I like how simple and clear the printables are. I subscribed to the app for the printables.
2 augusti 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Thank you so much for your kind review! We're delighted to hear you're enjoying our printables. If you ever need any help managing your subscription or have any questions, feel free to contact us at support@intellectokids.com. 💙
IntellectoKids Team
Tu payes un abonnement et on te preleve…
Tu payes un abonnement et on te preleve d'autres abonnement alors que tu n'as rien demandé ce n'est pas mentionné comme prétendu lors de ma réclamation.
2 januari 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Bonjour, nous sommes désolés pour votre ressenti. Notre société ne peut activer aucun produit au nom d'un utilisateur. Les tarifs, informations de facturation et conditions sont affichés avant toute confirmation d'achat. Si vous avez des questions, contactez-nous à support@intellectokids.com. 💙 IntellectoKids Team
Fetita mea adora aceasta aplicatie
Fetita mea adora aceasta aplicatie
29 juli 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Vă mulțumim pentru recenzie! Ne bucurăm foarte mult să auzim că fetița dumneavoastră adoră aplicația. Sperăm să continue să învețe și să se distreze alături de IntellectoKids! 💙
IntellectoKids Team
Svar från IntellectoKids Learning Games
Thank you for your review! We're so happy to hear your kids love the app. We hope they continue having fun while learning with IntellectoKids! 💙
IntellectoKids Team
Fun learning
Thank you for making my son experience fun while learning.
26 juli 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Thank you for your wonderful feedback! We're so happy to hear your son is having fun while learning. Creating engaging educational experiences is exactly what we strive for. 💙
IntellectoKids Team
I signed up for a one-month…
I signed up for a one-month subscription at a price of 143.99 lei, but I was charged an additional 189.99 lei, which I find extremely unacceptable! As for the Romanian language, it’s practically nonexistent—the lessons and games are all in English! I definitely do not recommend this service! I’d like to add that the two payments were recorded under two different entries without any invoice from Intellectokids; one was recorded as going to intellectokids.com GB London, and the other to intellectokids.com US Wilmington. So stay away—don’t make the same mistake!!!!!!
22 juli 2026
Omdöme utan inbjudan
Svar från IntellectoKids Learning Games
Hello! 💛 We'd love to help, but we couldn't locate a request based on the information available in your review. Please contact us at support@intellectokids.com or share your request number so we can investigate further. 😊
Detta är Trustpilot
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