Had an initial hiccup with the delivery being said would arrive on 29th and by the 1st still had heard nothing with no delivery. This caused some panic, as I'd read reviews stating some people didn't... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic company who were extremely generous. Had bought a 2nd hand bike from a friend and promptly broke the sensor. A local bike mechanic spoke to them and was talked through the issues. A part wa... Se mer
An electric bike purchased for a competitive price has been proven to be well built and reliable. Have covered about 200 miles thus far and apart from having to carry out some wear and tear maintenen... Se mer
Absolutely dreadful, avoid at all costs!!! Bike arrived in December as a gift for Christmas, assembled Xmas eve to notice it has a buckled wheel, paint missing to the back and very bent (asif it... Se mer
Företagsinformation
Skrivet av företaget
Manchester-based Insync Bikes designs and manufactures high-end bikes at affordable prices for all the family, with a focus on cycling as a force for good. Owned by India-based Hero Cycles, the world’s largest bike manufacturer by volume, Insync aims to be the market leader in European bicycle distribution, providing a complete range of branded cycling products including Viking, Viking Pro, Concept, Coyote, Insync, Ryedale, De Novo and Lectro.
Kontaktuppgifter
Unit 1B Guinness Circle, Centenary Link, Trafford Park, Manchester, M17 1EB, Manchester , Storbritannien
- 0161 7278508
- customerservices@insyncbikes.com
- insyncbikes.com
2,5
Dålig
223 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good service.
17 augusti 2022
Good value bike
Good value bike. Only problem was removing the plastic shrink wrap from the stabiliser brackets
24 augusti 2022
Excellent after sales service
Excellent after sales service. I had a few minor issues which were resolved quickly and amicably.
23 augusti 2022
Omdöme utan inbjudan
the inner tube air leak
Disappointed that my son only ride the bike for one time, one of the inner tube was air leak. And my son said he did not step on the sharp stone.
15 augusti 2022
No help at all
Bought bike from argos in April for my kid he didn't ride it much when he did in his summer holidays the chain snapped and the front brake jammed as the bike had 1 year manufacturers warranty I contacted argos they referred me to insync bike which weren't helpful I had to repair the bike my self which cost me £70 if the bike was in warranty they should have helped to repair it but instead sent me a chain and said it's wear and tear what a waste of time
6 augusti 2022
Omdöme utan inbjudan
Manpreet
Hi buying a bike from them such a good experience their service really good and bike quality as well and more cheaper buying from somewhere else they replying email as well
5 augusti 2022
Omdöme utan inbjudan
Extremely helpful and went the extra…
Extremely helpful and went the extra mile - twice!
Thank you!
4 augusti 2022
Omdöme utan inbjudan
Stiff gears
My first bike had a problem a replacement was sent immediately
4 augusti 2022
Omdöme utan inbjudan
Problem solved
I had some problems but with good old fashion customer service (and I mean that as a compliment) they were resolved. I will be buying my next ebike from this company.
2 augusti 2022
Omdöme utan inbjudan
Brilliant ! I honestly think that all of the staff…
I honestly think that all of the staff do an excellent job.
Iam very satisfied with them & with the speed & efficiency in deal8ng with my issue of a damaged saddle. Thankyou
2 augusti 2022
Omdöme utan inbjudan
Bought childrens bike- faulty but resolvee
Bought childrens bike. Seemed good value but after a few weeks a part went that meant the rear wheel did not turn when pedaling. Fast response from company who provided a spare part and youtube link of how to fix. Far from ideal as had to take bike to pieces and sort myself but customer service good.
2 augusti 2022
Omdöme utan inbjudan
Great bike for our 6 year old looks…
Great bike for our 6 year old looks great and rides well and looks different to what’s out there from Halfords, Argos etc
1 augusti 2022
Great and fast service
1 augusti 2022
Omdöme utan inbjudan
online quick good value - 20'' kids bike
I have bought bike for my 7y old son online - everything was OK. Quick delivery, well packaged and protected, easy to assemble.
14 juli 2022
Basically a scam
They took my money and never gave me bike. 2 months on and no one will respond to me at all. I was robbed.
13 juli 2022
Omdöme utan inbjudan
Fleur bike for my granddaughter.
Hi, The bike has only today been opened for my granddaughter, unfortunately the basket is bent and the front wheel seems slightly buckled. Pleased with prompt delivery and it is just what she wanted otherwise.
9 juli 2022
Quick delivery and emails to keep track
3 juli 2022
Awesome delivery packing and quality…
Awesome delivery packing and quality 👌. I only spent too much time in fitting the front brakes of both cycles. Rest all well. One suggestion, assembly manuals should be refined...seems common for all cycle but it should be secific to model that would be really great.
3 juli 2022
I buy this bike for my granddaughter
I buy this bike for my granddaughter, she love and is prefect for her.
Thanks
3 juli 2022
Order arrived very quickly
Order arrived very quickly. Had to contact customer service as we thought a part was missing. Our mistake but customer service responded in super quick time. Very happy with our granddaughter's bike. Can't wait to see her face when she has it on her birthday
2 juli 2022
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