My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company went over and above to support me when asking whether they would be able to provide cover for a specialist/niche area of my profession. Even though in the end I didn't need that cover, th... Se mer
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As I was on my overseas holiday at the time of renewal, I had to call rather than just filling the form. The person that took my call was efficient in verifying my identity, reason for call and taking... Se mer
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I've never been more impressed with an insurance provider. The entire process was straightforward and easy to navigate, and when I had questions about my online quote, I was able to speak with a real... Se mer
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Företagsinformation
Skrivet av företaget
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktuppgifter
Level 2, 696 Bourke Street, 3000, Melbourne, Australien
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very simple and straightforward process…
Very simple and straightforward process for getting my professional indemnity insurance. It was also just over $100 cheaper than my previous insurance coverage. I will definitely reinsure through them.
12 juni 2026
Svar från insurance.com.au
Hi Rachael,
We are so pleased to hear you found the process simple and that we could help you save on your professional indemnity insurance. We appreciate your support and look forward to helping you again when it's time to renew.
Svar från insurance.com.au
Hi Blake,
Thank you for the review. Quick and easy is what we are all about at insurance.com.au, so we are glad you had this experience.
Straightforward online renewal
Straightforward online renewal, except that it needed extra finding of previous materials held by you from previous years. Delay was clumsy.
16 juni 2026
Svar från insurance.com.au
Hi there, Thank you for your feedback. We're pleased to hear you found the online renewal process straightforward. We also appreciate your comments regarding accessing previous documents and the delay, and have shared them with the team as we continue to improve our customer experience.
It was easy steps re renew
18 juni 2026
Svar från insurance.com.au
Hi Lorraine, Thank you for your review. We aim to make renewing your policy as simple as possible, so it's great to hear this was your experience.
Svar från insurance.com.au
Hi Amanda,
Thanks for your great review! We appreciate your support at insurance.com.au.
Svar från insurance.com.au
Hi Olivia, Thank you for your feedback. We're glad to hear you found your insurance easy to arrange and competitively priced.
Svar från insurance.com.au
Hi Uyen, Thanks for your review! We're glad you found our pricing competitive.
Svar från insurance.com.au
HI Meiling, Thank you for your feedback. We're delighted to hear our team was able to assist you with your renewal.
Landscape Designer
You made very simple and covered what was needed without wasting my time as the offline method did.
Only change i would would be the option of being invoiced so i could decide what year to make the payment.
17 juni 2026
Svar från insurance.com.au
Hi Diane, Thank you for your feedback. We're pleased to hear you found the process simple and efficient. We also appreciate your suggestion regarding invoicing and have shared your comments with the team as we continue to improve our customer experience.
With Luck, this will not change
I have never used your services. Only pid you for a policy I have not claimed against. I really have NO idea if you are any good.
17 juni 2026
Svar från insurance.com.au
Hi there, Thank you for your feedback. We appreciate your honesty and your support.
Really easy and responsive customer…
Really easy and responsive customer service. Fixed a problem I had easily and efficiently. Cost effective and reliable service
4 februari 2026
Svar från insurance.com.au
Hi Rhonda, Thank you for your review. At insurance.com.au, we aim to provide responsive, reliable service and great value, so it's wonderful to hear this was reflected in your experience.
Wonderful legal advice and quickly
Fast response from my initial call to contact with outside solicitor. Solicitor fitted me in quickly and took the time to give me advice and guidance with a tricky issue. She was absolutely lovely and absolutely helpful!
1 maj 2026
Omdöme utan inbjudan
Svar från insurance.com.au
Hi there,
Thank you for your kind review.
We're pleased to hear we could assist you promptly and connect you with the support you needed. It's wonderful to know you had such a positive experience and felt well supported throughout the process.
Overseas renewal n
I was out of Australia and was not able renew my policy online. This has been so frustrating , emails back and forth and no progress. Yesterday I flew into Australia and simply renewed the policy while in transit .
Not being able to renew while overseas is frustrating -I travel a lot . If I have the same issues next year I will go to another company .
16 juni 2026
Svar från insurance.com.au
Hi Sharon,
Thank you for taking the time to share your feedback. We're sorry to hear about the frustration you experienced while trying to renew your policy while overseas.
For security reasons, access to our website is restricted from overseas locations. We understand this can be inconvenient, particularly for customers who travel frequently.
We're glad you were able to renew your policy once you returned to Australia, and we appreciate you taking the time to share your experience. Your feedback has been passed on to our team as we continue looking for ways to improve our renewal process.
Kind regards,
The insurance.com.au Team
This company went over and above to…
This company went over and above to support me when asking whether they would be able to provide cover for a specialist/niche area of my profession. Even though in the end I didn't need that cover, they were proactive and timely in their responses. They're also affordable.
16 juni 2026
Svar från insurance.com.au
Hi there,
We are pleased our team could provide timely support and help you explore cover for your specialist area. It's great to hear you appreciated both our service and the value we offer.
Thank you for taking the time to share your experience.
Svar från insurance.com.au
Hi Xinhuan,
Thanks for your review! We appreciate your kind words and are pleased we could provide a great experience.
Renewal process very easy and simple...
16 juni 2026
Svar från insurance.com.au
Hi Sandy, Thank you for the review! We are glad to hear that you had an easy and simple renewal with insurance.com.au.
Easy to do and great rates.
9 juni 2026
Svar från insurance.com.au
Hi Yingfang, Thank you for your review. We aim to make arranging insurance simple while offering competitive pricing, so it's great to hear this was your experience.
Svar från insurance.com.au
Hi Ann, Thank you for your review. We aim to make the renewal process as seamless as possible, so it’s great to hear this was your experience.
The Insurance company you can trust…
The company came through for me very effectively on a couple of very important occasions when I needed professional help and support. On both occasions there was a positive outcome in my favour and I am very grateful for that. I was very impressed with the quality and efficiency of their service
17 juni 2026
Omdöme utan inbjudan
Svar från insurance.com.au
Hi David,
We are pleased to hear our team was able to provide the support you needed and help achieve positive outcomes.
Providing excellent service when our customers need it most is what we strive for at insurance.com.au, so we are delighted this was reflected in your experience.
Thank you for taking the time to share your feedback.
Insurance yoga teacher
Quick and easy although not all the options I needed in terms of ‘business’ were clear.
31 maj 2026
Svar från insurance.com.au
Hi Vanessa, Thank you for your feedback. We are glad to hear you found the process quick and easy. If there was a specific business option that wasn't clear, please feel free to contact us at support@insurance.com.au, and our team would be happy to assist.
Detta är Trustpilot
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