My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company went over and above to support me when asking whether they would be able to provide cover for a specialist/niche area of my profession. Even though in the end I didn't need that cover, th... Se mer
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As I was on my overseas holiday at the time of renewal, I had to call rather than just filling the form. The person that took my call was efficient in verifying my identity, reason for call and taking... Se mer
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I've never been more impressed with an insurance provider. The entire process was straightforward and easy to navigate, and when I had questions about my online quote, I was able to speak with a real... Se mer
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Företagsinformation
Skrivet av företaget
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktuppgifter
Level 2, 696 Bourke Street, 3000, Melbourne, Australien
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very prompt service
Very prompt service. When I needed clarification I called and received help promptly from a very polite staff.
2 juni 2026
Svar från insurance.com.au
Hi Irene, Thank you for the lovely review. We are glad to hear Hillary was able to assist you.
Because it was quick and easy to renew
8 juni 2026
Svar från insurance.com.au
Hi Theresa, Thank you for the review. We are glad you had a quick and easy experience with insurance.com.au.
Smooth and fast online process to sign…
Smooth and fast online process to sign up. Reasonably priced insurance for my business.
1 juni 2026
Svar från insurance.com.au
Hi there, Thanks for the review. We are glad to hear you had a quick and easy experience with insurance.com.au.
Very easy to deal with and excellent…
Very easy to deal with and excellent value. I would definitely recommend insurance.com.au to other professionals and business owners.
8 juni 2026
Svar från insurance.com.au
Hi Mike, Thank you for the glowing review. We are delighted to hear you had an easy experience with insurance.com.au.
Svar från insurance.com.au
Hi there, thank you for your feedback. We’re glad to hear our communication reached you at the right time.
Svar från insurance.com.au
Hi Tanaporn, Thank you for your feedback. We're pleased to hear you're getting maximum benefit from your cover.
Svar från insurance.com.au
Hi Bohdanka, This is what we are all about at insurance.com.au. Thank you for the kind words.
Easy to understand policies & great…
Easy to understand policies & great customer service.
25 maj 2026
Svar från insurance.com.au
Hi Emma, Thank you for the review. We are glad to hear you had a great experience with insurance.com.au.
The process was easy to navigate
The process was easy to navigate, and the price was competitive.
4 juni 2026
Svar från insurance.com.au
Hi Donna, Thank you for the review. We are delighted to hear you had an easy and affordable experience with insurance.com.au.
Svar från insurance.com.au
Hi Rozilah, Thank you for the review. Fantastic to hear you had an easy experience with insurance.com.au.
The staff member that called me to…
The staff member that called me to assist set up my insurance policy as a sole trader Support Worker, was pleasant, very helpful and patient during the call.
4 juni 2026
Svar från insurance.com.au
Hi Rachel, Thank you for the review. We are glad to hear Jane and Charie could assist you with setting up your insurance, and you had a pleasant experience.
Personal follow up to queries
Initially the online form seemed hard to fill - but there were prompt answers to my queries and I am grateful for personal rather than ‘bot type support!
3 juni 2026
Svar från insurance.com.au
Hi Phillipa, Thanks for the feedback. We know online forms can be a bit tricky sometimes, so we are glad Wenzeth was able to step in and help out.
Clear Process
Clear, efficient Application Form made the process seamless. Thank you very much. Yvette
3 juni 2026
Svar från insurance.com.au
Hi Yvette,
Thank you for the review. We continuously strive to make our application process as efficient as possible, so we are pleased to hear that you found it seamless.
Svar från insurance.com.au
Hi Renee,
Thank you for the review and the continued support. We are glad to hear the renewal process was easy.
Svar från insurance.com.au
Hi Victoria, Thank you for your wonderful feedback! We're pleased to hear you had a great experience with our team.
Svar från insurance.com.au
Hi Chanurat, Thank you for your recommendation and support!
Svar från insurance.com.au
Hi Manuela, Thank you for your review! We're pleased to hear your renewal process with insurance.com.au was quick and easy.
Svar från insurance.com.au
Hi Gerardo, Thanks for your feedback! We're pleased to hear you found everything clear and easy to follow.
EXCELLENT SERVICE
Excellent service and very fast.... even though i had forgotten and left it to the last minute.
Renewal process online was easy.
2 juni 2026
Svar från insurance.com.au
Hi Janet, Thank you for taking the time to leave a review. We're pleased we could help get everything sorted quickly and make the renewal process easy. We appreciate your feedback and your continued support of insurance.com.au.
Easy to talk to the receptionist.
Easy to talk to the receptionist.
Reasonable price for insurance.
Thank you
Alice
2 juni 2026
Svar från insurance.com.au
Hi Alice, Thank you for the review. We are glad to hear you had a great experience with our customer service team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.