I'm replacing disgusting old fibreglass insulation. Purchased Thermafleece SupaSoft, recycled plastic. Fast delivery, really good insulation, no itching or glass fibres flying about. The only downsid... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I'm replacing disgusting old fibreglass insulation. Purchased Thermafleece SupaSoft, recycled plastic. Fast delivery, really good insulation, no itching or glass fibres flying about. The only downsid... Se mer
Företaget har svarat
Buying a 'green' product ( two tubes of specialist adhesive) - both robust plastic. Came inside a large cardboard box covered in wrapping tape. Multiple large plastic pillows inside; then large quant... Se mer
Ordered a product from Insulation Merchant and it was exactly what was advertised and arrived as suggested. Great product.
Excellent service and advise, big shout-out for David Clark, Sales Director, who guided me on the best product for my project. Went with the Steico wood based product in the smallest width, unfortunat... Se mer
THE independent insulation merchant! Suppliers of natural, sustainable insulation and airtightness systems to the UK. We have a stocked warehouse and can offer quick delivery.
Unit 3 24 Munro Road Springkerse Industrial Estate, FK7 7UU, Stirling, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivered as ordered and on time. Delivery couriers friendly and helpful. Slight hiccup in that courier sent a lorry too big to get here first time but easily resolved by next day.
Easy to place order by phone, delivered 2 days later and great products. Bery good communications. Would definately recommend.
Had to chase up order which seemed to be missed. They did respond quickly and sent out immediately for next day delivery - so kind of ok in the end.
Delivery was split into two parts made it a bit of a problem planning the install products are good so will use again and have recommended
to an associate as a future supplier
Thank you Steven and the rest of the team for helping me out with the insulation and getting it to me so swiftly both times. Your help at such a stressful time was so very much appreciated. Can't recommend your company highly enough. :-)
Excellent advice & service over phone. Prompt delivery
Delivery was prompt, especially considering we live on one of the North Isles. We've used the product before, so we know it is good, and just needed a bit more to finish the job properly. Good service, easy people to deal with.
I ordered 3 rolls of sheep wool insulation over the phone (in order to arrange a delivery date when I would be home). Insulation Merchant only too happy to arrange this.
The 3 rolls were dispatched and 2 rolls successfully arrived on the date however Tuffnells split the delivery and it wasn't clear at the time when the 3rd would arrive - it did come 2 days later.
Unfortunately one insulation roll was the wrong size (they do look similar). I emailed the team and a replacement was immediately sent out and incorrect one collected.
Cheaper than other companies and well packaged. A faultless experience save for the split delivery and excellent customer service.
They were the most competitive priced and most reasonable delivery charges. The products were well packaged and arrived quickly. Would recommend and use them again.
Quick and responsive customer services team too.
good advice from a friendly team. Despite my cock up regarding amount of sheets needed they were happy to supply me with extra at a decent price. highly recommended for Diy projects
Very helpful in choosing the right insulation and quantity required. Product as expected.
Excellent service. Phoned and provided with a very competitive quote within a couple of hours. Items purchased and dispatched the same day. The best experience I have had purchasing materials for our home renovations.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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