I'm replacing disgusting old fibreglass insulation. Purchased Thermafleece SupaSoft, recycled plastic. Fast delivery, really good insulation, no itching or glass fibres flying about. The only downsid... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I'm replacing disgusting old fibreglass insulation. Purchased Thermafleece SupaSoft, recycled plastic. Fast delivery, really good insulation, no itching or glass fibres flying about. The only downsid... Se mer
Företaget har svarat
Buying a 'green' product ( two tubes of specialist adhesive) - both robust plastic. Came inside a large cardboard box covered in wrapping tape. Multiple large plastic pillows inside; then large quant... Se mer
Ordered a product from Insulation Merchant and it was exactly what was advertised and arrived as suggested. Great product.
Excellent service and advise, big shout-out for David Clark, Sales Director, who guided me on the best product for my project. Went with the Steico wood based product in the smallest width, unfortunat... Se mer
THE independent insulation merchant! Suppliers of natural, sustainable insulation and airtightness systems to the UK. We have a stocked warehouse and can offer quick delivery.
Unit 3 24 Munro Road Springkerse Industrial Estate, FK7 7UU, Stirling, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I needed some extra of a specific product that I had run out of to finish a job. This company had stock and unlike others, they shipped that day and I took delivery within 24 hours of my call. Special thanks to a guy called Stevie for his help! Ex army, great attitude. Thanks fella.
The ordered materials were great quality and well packed.
Insulation merchant were very helpful. They provided me with the requirement order and delivery no problem and on time.
Aftersales service excellent
Best prices around and exceptionally fast delivery would recommend to anybody
Great service and very fast delivery. Ordered several pallets of insulation to be delivered within two days. The folks and specifically Steven O'Neil at IM helped with quantity calculations and ensured the order was fulfilled quickly and at a great price
It was nice to speak to a human straight away on the phone. Steven was very helpful and informative. Delivery was quick, just 2 days.
The insulation itself was easy to work with and non toxic, so no need for a mask or gloves etc. In my opinion worth every penny.
We are a medium size contractor, and have several trade accounts with the usual suspects ( Jewson,Travis ) ect,, ect,, ... Not one had the product i needed, one call to you guys and it was on site the next day..not much else to say really ....thanks
Excellent and knowledgeable support in selecting ecological insulation products drawing on first-hand installation experience. Very friendly and responsive!
I tried to order online but living in Northern Ireland the delivery charge default was working out more than the product. A quick call and an acceptance by the Sales Team that actual cost for shipping said item was less allowed for a discount and order was then placed. A want to help and gracious approach by the sales representative (David Clark) was first class.
Prompt service, posted quickly. However they are let down by their delivery provider APC because they didn’t read the delivery instructions and tried to deliver to the wrong place then nearly made the mistake the day after as well, but I phoned APC as soon as I received their “we attempted to deliver” text message. Hence I received the product a day late, not Insulation Merchant’s fault, they we’re spot on.
Helpful staff checked they had the item in before I ordered on line and was delivered the next day
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