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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Marcus turned up early today to look at job number 103109 He explained clearly everything that he was doing so we understood what was happening. Marcus showed us the images from the cctv he used to s... Se mer

Betygsatt 5 av 5 stjärnor

My appointment was confirmed quickly. Chris and Charlie turned up ontime on the day, were very knowledgeable and helpful. The issue was a leak underground outside my property, they identified the issu... Se mer

Betygsatt 5 av 5 stjärnor

The job from start to finish was done professionally and to a very high standard. Martin (I think) Rooke who came to assess and look at what not needed doing was prompt and professional and really h... Se mer

Betygsatt 5 av 5 stjärnor

Very prompt response to the request for their services. Professional staff at all points of contact, from first phone call to conclusion of the task. The two staff who carried out the work, namely Chr... Se mer

Företagsinformation

  1. Fordon och transport

Skrivet av företaget

Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1


Kontaktuppgifter

  • Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Storbritannien

  • innovation.group

4,7

Utmärkt

TrustScore 4.5 av 5

975 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Repairs to drains

Allan and James repaired/replaced our damaged outside drainage pipes on 6th and 7th May '26. They were on time, very tidy, and willing to explain each step of the process. They resolved one or two unexpected issues expertly and left the area tidier than it was before they started.

6 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Charlie and Chris were brilliant!

Charlie and Chris were brilliant! They arrived with a smile, could laugh and joke to put me and ease and above all were tidy!!! My grandma rang me after to tell me how great they were and asked to put this review as they deserve all the recognition they can get. 10/10 thank you.

6 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Innovation Excellence

The Innovation underground team were excellent. Kim and Ronnie knew exactly what was required, worked to install a new soakaway and pipework. They were friendly and thoroughly professional.

6 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The team

The 2 chaps turned up and were really friendly, helpful, tidy and explained well what was going to happen. I have been so anxious about this issue but they were great. They moved the garden furniture and pots out of the way for me, they put everything back and tidied up after. Really good. Please thank them again.

5 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Punctual & good workers

Danny and Jason arrived on time, explained exactly what they were doing and left our patio neater then when they arrived. Very pleased with their work.

3 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Two excellent workers!

Today we had two gentlemen, Danny and Jason from Innovation Group do a job at the back of our house to investigate subsidence in our conservatory. They arrived at exactly 8am as promised and wasted no time in getting to work. Before they behave the job they explained exactly what they were going to do and how long it would take. True to their word, they finished in just over the hour and the patio was left better than they found it, regrouted, clean and tidy. These two gentlemen work fast and efficiently, were incredibly polite and professional. Excellent work.

2 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Liam and Charlie were superb! (Job No 004443)

Liam and Charlie were superb. They fixed my damaged pipe after 4 days of intense work. They were polite, knowledgeable and very professional. They provided regular updates and explained the process from start to finish. I would definitely recommend them for future jobs.

The whole Innovation Group Team have been amazing. I couldn't recommend them enough.

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Chris and Charlie were on time and…

Chris and Charlie were on time and carried out the work to resolve the leak. Chris was very helpful and explained how this work would be done. They worked hard to find the leak and then eliminate that point of leakage, with the least possible disruption. Both very professional and fine ambassadors for your company. THANk YOU James and Sandra .

30 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Smooth and easy Insurance Claim!

We had a great experience with Innovation, with smooth and thoughtful claim handling by Pete Rockey (Loss Adjuster) and his team. The field staff performing repairs were polite, efficient and professional, and repairs were carried out to a high standard.

28 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional service

Matthew ands Luke provided an exceptional service - they did a thorough review of the issue and then provided a clear and concise explanation of the problem and went though the possible next steps. They were extremely courteous throughout and are both a real credit to the organisation.

29 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Review of Danny and Jason

The gentleman were polite, respected my wishes of digging up an area where I didn’t have any plants and were quick and efficient. They kept a tidy work space and left my garden how they had found it.

28 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Innovation group

Innovation group
Danny and Jason
Arrived today at old thatch, Colchester road.
To carry out the work arrived on time, very polite and professional.
Many thanks

28 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Terry was very professional in carrying…

Terry was very professional in carrying out the work he was assigned.that was nforming me what he was assigned to do.
What i found extra helpful was him explaining the process on what happens next and the possible scenarios should anything else come up after the monitoring. That really helped in managing my expectations on the time frames and the number of professionals that may have to be involved. Good clear communication.

27 april 2026
Omdöme utan inbjudan

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