Marcus turned up early today to look at job number 103109 He explained clearly everything that he was doing so we understood what was happening. Marcus showed us the images from the cctv he used to s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My appointment was confirmed quickly. Chris and Charlie turned up ontime on the day, were very knowledgeable and helpful. The issue was a leak underground outside my property, they identified the issu... Se mer
The job from start to finish was done professionally and to a very high standard. Martin (I think) Rooke who came to assess and look at what not needed doing was prompt and professional and really h... Se mer
Very prompt response to the request for their services. Professional staff at all points of contact, from first phone call to conclusion of the task. The two staff who carried out the work, namely Chr... Se mer
Företagsinformation
Skrivet av företaget
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Kontaktuppgifter
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Storbritannien
- innovation.group
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Danny & Jason are great and offer a…
Danny & Jason are great and offer a very professional service
Repairs to drains
Allan and James repaired/replaced our damaged outside drainage pipes on 6th and 7th May '26. They were on time, very tidy, and willing to explain each step of the process. They resolved one or two unexpected issues expertly and left the area tidier than it was before they started.
Charlie and Chris were brilliant!
Charlie and Chris were brilliant! They arrived with a smile, could laugh and joke to put me and ease and above all were tidy!!! My grandma rang me after to tell me how great they were and asked to put this review as they deserve all the recognition they can get. 10/10 thank you.
Both Declan & Brendan arrived on time…
Both Declan & Brendan arrived on time and set about their task immediately. They were courteous and very tidy in their work.
On completion you would not know they had been. Excellent work and good service.
Innovation Excellence
The Innovation underground team were excellent. Kim and Ronnie knew exactly what was required, worked to install a new soakaway and pipework. They were friendly and thoroughly professional.
The team
The 2 chaps turned up and were really friendly, helpful, tidy and explained well what was going to happen. I have been so anxious about this issue but they were great. They moved the garden furniture and pots out of the way for me, they put everything back and tidied up after. Really good. Please thank them again.
Punctual & good workers
Danny and Jason arrived on time, explained exactly what they were doing and left our patio neater then when they arrived. Very pleased with their work.
Two excellent workers!
Today we had two gentlemen, Danny and Jason from Innovation Group do a job at the back of our house to investigate subsidence in our conservatory. They arrived at exactly 8am as promised and wasted no time in getting to work. Before they behave the job they explained exactly what they were going to do and how long it would take. True to their word, they finished in just over the hour and the patio was left better than they found it, regrouted, clean and tidy. These two gentlemen work fast and efficiently, were incredibly polite and professional. Excellent work.
Liam and Charlie were superb! (Job No 004443)
Liam and Charlie were superb. They fixed my damaged pipe after 4 days of intense work. They were polite, knowledgeable and very professional. They provided regular updates and explained the process from start to finish. I would definitely recommend them for future jobs.
The whole Innovation Group Team have been amazing. I couldn't recommend them enough.
Danny and Jason came to my property to…
Danny and Jason came to my property to take soil samples they were thoroughly professional and did a great job.
Chris and Charlie were on time and…
Chris and Charlie were on time and carried out the work to resolve the leak. Chris was very helpful and explained how this work would be done. They worked hard to find the leak and then eliminate that point of leakage, with the least possible disruption. Both very professional and fine ambassadors for your company. THANk YOU James and Sandra .
Ben & bill were incredibly helpful and…
Ben & bill were incredibly helpful and answered any questions we had.
Helpful visit
Smooth and easy Insurance Claim!
We had a great experience with Innovation, with smooth and thoughtful claim handling by Pete Rockey (Loss Adjuster) and his team. The field staff performing repairs were polite, efficient and professional, and repairs were carried out to a high standard.
Courteous and Professional
Kev and Charlie were courteous, professional and took time to answer my queries. They tidied up the place after finishing work.
Exceptional service
Matthew ands Luke provided an exceptional service - they did a thorough review of the issue and then provided a clear and concise explanation of the problem and went though the possible next steps. They were extremely courteous throughout and are both a real credit to the organisation.
Review of Danny and Jason
The gentleman were polite, respected my wishes of digging up an area where I didn’t have any plants and were quick and efficient. They kept a tidy work space and left my garden how they had found it.
Innovation group
Innovation group
Danny and Jason
Arrived today at old thatch, Colchester road.
To carry out the work arrived on time, very polite and professional.
Many thanks
Professional work and personable
Professional work and personable. Explained everything clearly. Kim and Ronnie job 126550
Terry was very professional in carrying…
Terry was very professional in carrying out the work he was assigned.that was nforming me what he was assigned to do.
What i found extra helpful was him explaining the process on what happens next and the possible scenarios should anything else come up after the monitoring. That really helped in managing my expectations on the time frames and the number of professionals that may have to be involved. Good clear communication.
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