Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered an ink cartridge which my printer rejected (possibly due to firmware issues). I contacted ink robot to explain the problem and they dealt with it really quickly. They sent me two replacement... Se mer

Betygsatt 5 av 5 stjärnor

Après un désagrément de voir la réception de cartouches périmées et après un échange de mails, je tiens à préciser que cette Société a fait preuve d’honnêteté et m’a remboursé intégralement mon acha... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic company dispatched ink for Epsom printer that my local Asda store stopped selling but selling their own type? Inferior ink! Dispatched and arrived early via Royal Mail as post through letter... Se mer

Betygsatt 5 av 5 stjärnor

Ordered some ink from these guys PFI106 red was marked out of date but decided to have a gamble .. super fast delivery by royal mail 24hr product came with a returns label and a pack of my favourit... Se mer

Företagsinformation

  1. Leverantör av kontorsutrustning

Skrivet av företaget

Genuine Ink cartridges at great prices. For our full list of reviews please go to: https://judge.me/reviews/inkrobot.co.uk


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

145 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Great price great service what more can you ask for

I needed ink for my printer and saw this add for ink on searching google and thought I’d give it a try, I ordered a multi ink pack, the delivery was super fast exactly what I wanted, I am very pleased, I usually get my ink in the supermarket but I will definitely use inkrobot again, very easy to order as well.

7 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just seen saved from having to by a new printer

Just to say thank you for the very swift turn round of my order and also to say that you have just saved me from the angst of having to buy a new printer. The day was spent yesterday trying to get my stock cartridges going to no avail although the alignment test sheet worked fine. I thought I would have one last try and went to HP on the web only to find that they do not have these cartridges any more. Hubby said give up and get another. Anyway being rather stubborn and hating dumping things I found you and you had what I wanted in stock. Hey presto I am up and running again and just had to contact to say a big Thank You. Nice to know that stubbornness can have a good result sometimes!! Just hope you don’t run out of them if the ink runs out of these!

31 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service & Products

Always wary of buying "great value" products from a supplier I've never heard of, but totally impressed. Full set of Canon carts, colour & black. Work perfectly, quick delivery and great price. Well done Ink Robot.

29 augusti 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Out of date

I was going to give Inkrobot 5 out of 5, incredibly speedy delivery (I only ordered Thursday afternoon and they were delivered Friday morning) but when I looked at the packets they are out of date. HP300XL colour was Apr 2023 and HP 300XL was Dec 2022. I hope they will be alright but I won't know for a while. I realise the cartridges are cheap but if they are out of date I think it should be mentioned somewhere.

1 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A great vendor

The whole transaction in relation to my purchase of Epson printer ink was so smooth
It was at a great price. The delivery was super fast. Thanks

9 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The customer service at InkRobot is second to none!

The customer service at InkRobot is second to none. I received my inks very promptly and the price was much better than other companies’.

Everything was ok but after printing a few sheets the black ink was not printing properly although all the rest were fine. I contacted InkRobot and after explaining the problem Eva apologised and sent me a replacement within a day and all is printing as it should. I also received a second sweet! Will definitely use InkRobot again.

3 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer experience

I ordered a (genuine, brand new) HP cartridge from Inkrobot. The Amazon price was GBP 48, the Inkrobot price was GBP 33. Delivery was free and very fast. Great customer experience overall.

However... at closer inspection I saw the cartridge warranty date was Jan-2020 (I'm writing this in Aug-2023). Upon inquiring, Inkrobot confirmed that the items are covered by Inkrobot's warranty, which is OK with me. Inkrobot does state this clearly on their product listings, so I cannot begrudge them for concealing important information, because they have actually been fully transparent.

I will probably buy from them again.

3 augusti 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I purchased HP338 (black) & HP343…

I purchased HP338 (black) & HP343 (Tri-Colour) on 1st July’23. Delivery was very good unfortunately the product does not match this. The Tri-Colour did not work and the Black one printed very faint. I purchased the same cartridges from Amazon they worked perfectly. I checked date of manufacture Tri-Colour 2013 Black 2014. HP recommend 18 months shelf life.
I knew the cartridges could be older but 9 and 10 years your having a joke? I contacted their admin department by email on the 11th July’23 to complain and request a refund for faulty products supplied. Guess what this is now 28th July’23 and no reply. I will never buy from this company again
Update. The company contacted me and I have received a full refund. I will consider buying from them again. One piece of advice their quality control department should remove very old cartridges from their for sale stock. Thank you for the refund.

1 juli 2023
Omdöme utan inbjudan
Logotyp för Inkrobot

Svar från Inkrobot

Dear Paul,
I hope this message finds you well.
I recently came across the feedback you shared on TrustPilot, and I want to extend my heartfelt apologies for any disappointment or inconvenience you experienced during your interaction with our company.
Your feedback is extremely valuable to us, and we genuinely appreciate you taking the time to share your concerns. We understand the significance of delivering excellent customer service, and we deeply regret that we were unable to locate your message on eBay.
Upon receiving your review, we immediately initiated an internal investigation to better understand the situation. Regrettably, despite our efforts, we couldn't find any messages from your account, and for that, I sincerely apologize for the communication issue on our end.
As a small company, ensuring every customer's satisfaction is of paramount importance to us, and we are committed to addressing any shortcomings that may arise.
I want to assure you that your feedback has already prompted us to undertake corrective measures. Please know that we are here to listen, learn, and take action based on your concerns. Your feedback will undoubtedly help us improve and provide a better experience for all our customers.
If there is anything specific you would like to discuss or if you have any further questions, please do not hesitate to reach out to us via eBay messaging. We are eager to address any outstanding issues and provide you with the assistance you need.
Once again, please accept our sincerest apologies for any inconvenience caused by the communication oversight. We value you as our customer, and we genuinely appreciate your understanding and patience as we work to enhance our services.
Thank you for bringing this matter to our attention and giving us the opportunity to improve.
Warmest regards,
Oliver

Betygsatt 5 av 5 stjärnor

Highly recommended

I don't think anyone can be more impressed with ink robots service. Months after I received my cartridges I discovered they were not suitable for my printer. Ink Robot , to my suprise , returned my call , which was a long shot , within half an hour , sent me the correct cartridges by the following day and covered the postage for the incorrect cartridges. How good is that ! Also found Ink robot very lovely and helpful to talk to. I will definitely be using them again . Printer now works perfectly thanks to them ..Great service thankyou. Highly recommended.

20 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been buying from Ink Robot for about two years

I have been buying from Ink Robot for about two years for a number of good reasons other companies don't have:
They are a genuine and honest company to deal with.
Their prices are the lowest online.
The service in sending the order to me, (one of many customers, I am sure), is second to none.
They complete the order in no time at all and it is posted mostly within one day from receipt of order.
These people at Ink Robot make you feel as part of a family, such is the personal care, certainly from Eva, you can receive from Ink Robot. That is my personal experience. My last order was 27th June 2023 and I am about to place another order in the next couple of weeks.
Leandro Ulisse

27 juni 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Decent price, excellent delivery, substandard product delivered.

Decent price, excellent delivery, substandard product delivered.
Yes, they were brand new and genuine HP cartridges as described. But they were brand new in at least 2019 as the HP Warranty ran out in 2020.
They initially caused my printer to completely fail and when I did get them to work the ink has degraded and the print quality is worse than that of cheap 'clone' cartridges.
I certainly will not be buying from InkRobot.co.uk (TJS Exports) again.

*** UPDATED 22/05/2023 ***
Inkrobot.co.uk has responded to my comments and have actioned a full and no quibbles refund. In light of this and their apology I have, as a sign of good faith, committed to purchasing my next set of cartridges from them. Hopefully I will be able to leave a positive review for them.

20 maj 2023
Omdöme utan inbjudan
Logotyp för Inkrobot

Svar från Inkrobot

Thank you for your review. We've got you covered with our full guarantee. We stand behind the quality of our ink products, even if they have expired. If you encounter any issues, just let us know, and we'll make it right. Your satisfaction is our top priority, and we're here to ensure you have a positive experience with our products.

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