I bought a product from Incase in Australia. It turned out to be faulty, which their own support team admitted. They told me there was no stock and asked me to wait. That was over half a year a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Money taken but NO cover received nor any contact on process/shipment of order since ordering 17 April. Socials seem untouched and no response from emails. The support email also bounced. Please respo... Se mer
I bought a textured hardshell for my MacBook Pro 16. It fits well and although clearly plastic, it looks and feels a bit like linen on the surface. This gives the case a grippy surface which I find re... Se mer
Företaget har svarat
Purchased an Incase Edge Hardshell Case for a MacBook Air from Apple Sydney in January 2025 for approximately A$80. The case became brittle and began cracking around the corners under normal schoo... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We design solutions centered on protection and mobility to meet the demands of today's creatives.
Kontaktuppgifter
Pipeline Avenue 14351, 91710, Chino, USA
- incase.com
1,9
Dålig
26 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Scammers!!!
Scammers!!!, Took my money ,no product delivered. refuse to answer any emails or direct messages. Thief's !Do NOT use this business.
12 april 2023
Omdöme utan inbjudan
Svar från Incase
Hi Nicole, we are terribly sorry to hear about the experience you had purchasing one of our products. We would love to connect with you to better understand the issue with the product purchased and sort this out. Please reach out to our customer support team at support@incase.com as they would be glad to assist you. You can also call them at: +44 2081962428 between 6a and 5p Pacific Standard Time.
Extremely hard to get support or…
Extremely hard to get support or contact for an incorrect shipped item. It's been 2 weeks and I haven't got a response at all, I've contacted multiple contact addresses globally, because the one in Australia hasn't contacted me back.
Hope to never engage with this brand again.
30 november 2022
Omdöme utan inbjudan
Svar från Incase
Hi Nak, we are so sorry to hear about your experience reaching out to the AU support team. Our US team now handles global requests and would be more than glad to assist you. Please reach out to our customer support team at support@incase.com.
Good customer care
It was a shame the original product let me down, but I was happy and satisfied with the quality of customer service I received from Incase, and how quickly they responded. I did need to provide images of the faulty product but that's fair enough, and they were quick to organise a replacement for me.
9 september 2022
Omdöme utan inbjudan
5 star for the look but no stars for the material
I will not purchase this incase anymore it might look pretty but I already replaced one and the second one also cracked and I am very carful with my Mac and no one uses it but me so I am very disappointed.
30 april 2022
Omdöme utan inbjudan
Svar från Incase
Hi Martina, we are terribly sorry to hear about the experience you had purchasing one of our products. Please reach out to our customer support team at support@incase.com as they would be glad to assist you.
Not worth the price
I bought a transparent case from the Mac Store. I trusted that it was a good product as it’s the one Mac stocks and was not cheap. This is not worth the money. I guess they did not give any elasticity to the material, it cracks easily. I had to replace it since it look terrible. It was cracked in so many places. It also didn’t do a good job at projecting the computer. I have now a corner of the laptop damaged. Really not worth the price. A cheap case would give the same protection
20 juli 2021
Omdöme utan inbjudan
Shabby Quality
I purchased a hardshell case for my MacBook. The fitting felt great and looked good on the MacBook. However, the flaw is that the material isn’t tough enough. You could easily crack these plastic ‘Hardshell’ cases when putting it on. Within a few weeks of wear a small crack appeared. I would say I take particular care of my stuff, always being overly careful. No matter how I handled my MacBook with this case on, I would find chips of the plastic shell fall off randomly.
Incase replaced it under warranty, but not without making a big deal, even going as far as requesting the broken one be returned, after I had sent photographs of proof. The value of this item to me should be set at $5, not the prices they charge.
Furthermore, the replacement came and I was given a different color (customer service couldn't careless) I put it on, and within a month cracks appeared again.
Here's how Incase operate - even when I posted a review of the case on their website, it was removed. Sums up my experience with this shabby brand!
27 februari 2021
Omdöme utan inbjudan
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