I have always found Ollie's customer service (CS) folks easy to deal with. I haven't had many problems, and almost all were minor issues. No matter the problem, your CS reps are always professional, k... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After trying several different fresh food options, we have found that our dogs absolutely love your products!! Thank you for making such great Food for our Fur-babies!!!
I had to put my beloved dog Jezebel to sleep, I had ordered my shipment of Ollie already and could not cancel. I sent Ollie an email to cancel the subscription and received the most caring and compas... Se mer
I have been using Ollie foods for my pet for quite some time and have been very happy with their products and my dog loves their food, but due to my dog’s health issues I needed to do a quick change o... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
Kontaktuppgifter
USA
- ollie.com
4,6
Utmärkt
11 tn omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My dog and his vet are happy
They always want to help to the best of their ability if any issue arises. We had a package go missing and they resolved it quickly. My dog loves the food and has lost the weight the doctor wants him to shed. 15lbs down! Product is fresh. 10/10
22 maj 2026
Omdöme utan inbjudan
I have used Ollie foodfor my dog for…
I have used Ollie food for my dog for the last seven years. Their shipments are always on time, the quality of the dog food and treats is great. The Customer Service is excellent. I would highly recommend them to anybody.
22 maj 2026
Omdöme utan inbjudan
Reliable delivery and excellent…
Reliable delivery and excellent customer service. The best part is that my Golden loves eating time.
22 maj 2026
Omdöme utan inbjudan
Helpful customer service
I texted their customer service and was surprised to not only receive a prompt response but also to fully resolve my concerns regarding an order. The representative, Fiona, was knowledgeable, kind and helpful. I found Ollie to be a trustworthy company.
21 maj 2026
Omdöme utan inbjudan
After trying several different fresh…
After trying several different fresh food options, we have found that our dogs absolutely love your products!!
Thank you for making such great Food for our Fur-babies!!!
22 maj 2026
Omdöme utan inbjudan
The staff is super helpful & nice
The staff is super helpful & nice! Answered my questions ☺️ that’s why me and Kenji are staying and love 💕 Ollie ☺️💕✨
22 maj 2026
Omdöme utan inbjudan
They have always been very nice and my…
They have always been very nice and my dog loves ollie so much! Customer service is awesome! They are very polite and make sure to take care of you.
22 maj 2026
Omdöme utan inbjudan
The quality of the food is excellent…
The quality of the food is excellent and the customer service is amazing.
21 maj 2026
Omdöme utan inbjudan
Ollie has the best food with the most…
Ollie has the best food with the most variety. I always get my box on time. It was frozen as it should be. My dog loves Ollie's food. I don't need to push her to eat. She devours the food and licks her bowl. Thank you to Ollie for an amazing food
21 maj 2026
Omdöme utan inbjudan
Timely delivery
Timely delivery, great customer service, healthy food.
21 maj 2026
Omdöme utan inbjudan
Very nicely packed and I love the…
Very nicely packed and I love the containers & sizes of food
21 maj 2026
Omdöme utan inbjudan
my dog didn like the food
my dog didn like the food , canceled andthey still send this month. now im stuck with this food . if you ever want to cancel make sure you call custumer service .
20 maj 2026
Omdöme utan inbjudan
Kindest employees ever
I had to put my beloved dog Jezebel to sleep, I had ordered my shipment of Ollie already and could not cancel. I sent Ollie an email to cancel the subscription and received the most caring and compassionate reply ever... they sent sweet and loving condolences and refunded the charge for my shipment. I was told to donate the food to a dog in need or give it to a pup in Jezebel's memory.
19 maj 2026
Omdöme utan inbjudan
I’m very happy with Ollie
I’m very happy with Ollie. I switched over from the Farmer’s Dog food , because they don’t have a lamb recipe and my Labrador was itchy from the meals they had.
20 maj 2026
Omdöme utan inbjudan
We love Ollie
My dogs love their food! I appreciate how easy it is to use the app to make changes or add special treats whenever. Customer service is top notch!
20 maj 2026
Omdöme utan inbjudan
I love OLLIE food
I love OLLIE food, I have two dogs that enjoy the lamb fresh food. It arrives freshly frozen, you can see the content, not overly cooked. I love the quality. I use it as a base and add chicken /brocoli/rice to it. I’ve been a customer for four years 🩷
19 maj 2026
Omdöme utan inbjudan
Svar från Ollie
Thank you so much for sharing this and for being a loyal Ollie customer for four years.
We’re really glad to hear that both of your dogs enjoy the lamb fresh food and that you’re happy with the quality and freshness. It means a lot to us that you’ve continued to trust Ollie as part of their routine for so long.
We also love hearing how you incorporate it into their meals with fresh additions like chicken, broccoli, and rice. We appreciate you taking the time to share your experience 🩷
Great food
My dog loves this food The customer service is excellent. I would recommend this company to my friends. Delivery is always on time.
19 maj 2026
Omdöme utan inbjudan
Svar från Ollie
Thank you so much for taking the time to share this!
We’re thrilled to hear your dog loves the food and that you’ve had a great experience with our customer service and on-time deliveries. That consistency is exactly what we aim for.
We truly appreciate your recommendation and your support—it means a lot to us and the whole team 🐾
Highly recommended
As a dog trainer, I recommend companies that have gained my trust. Ollie does that due to the quality of their products and excellent customer service.
19 maj 2026
Omdöme utan inbjudan
Svar från Ollie
We truly appreciate you taking the time to share this and for your thoughtful perspective as a dog trainer.
It means a great deal to us to hear that Ollie has earned your trust through both the quality of our food and the experience you’ve had with our customer service team. We know how important it is in your role to confidently recommend products, and we’re honored that Ollie is one of those choices for you.
Thank you for your support and for recommending us to others—it truly means a lot to our team and the dogs we serve.
My dog loves the food
My dog loves the food. He is 15 years old and is full of energy and healthy thanks to Ollie.
19 maj 2026
Omdöme utan inbjudan
Svar från Ollie
We’re so happy to hear this, and especially that your 15-year-old pup is thriving!
It means a lot to know he loves the food and that it’s helping him stay energetic and healthy. Stories like this are exactly why we do what we do, and we’re honored to be part of his routine.
Thank you for taking the time to share your experience—we truly appreciate it.
all was good
16 maj 2026
Omdöme utan inbjudan
Svar från Ollie
We’re so glad to hear everything has been good! Thank you for taking the time to share your experience—it means a lot to us. We truly appreciate your support and are happy to have you as part of the Ollie community.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.