In2detailing Omdömen 

I purchased a product from In2Detailing via the TikTok Shop, but unfortunately, the item never arrived. Although Royal Mail marked it as delivered, I’ve checked with neighbours and around my property, and it’s definitely missing.

I contacted TikTok, who advised me to get in touch with In2Detailing directly. However, when I reached out to them, I was met with indifference. I’ve sent several emails explaining the situation in detail, but their responses have been unhelpful—just directing me back to TikTok. A representative named Imran responded, but showed no willingness to resolve the issue or even investigate further.

As someone who works in the customer service industry myself, I found the lack of empathy and support quite disappointing. It’s a shame because In2Detailing has a great website, competitive pricing, and a promising product range. Unfortunately, poor customer service has completely overshadowed the experience for me.

I popped in to see Imran at In2detailing about 2 weeks ago (April 2025) as I was passing rather than by via the website. There are loads of websites selling car care - detailing products. I ended up buying a number of products based on Imran recommendation. He kindly spent a lot of his time explaining the pros and cons of various products, then had a look at my car and recommended some key products. Just wanted to pass on my sincere thanks to him for his advice, also the products which are superb. Far super to ones I have purchased from other sites. He was 100% right, the polishing compound MC3000 was perfect for removing the light marks - swirls. The Korean microfibres, I’ve never used anything like them amazing for final polishing too… Will be placing another order this week, will defiantly pop in next time I’m passing Dundee.. Best regards Steve B

I had not used this company previously and had some technical questions about some of their products. I was treated politely, with all of my questions answered. I ordered some products and they arrived very well-packed the next day.

I was unable to get my pressure washer to work correctly. I telephoned on several occasions and was spoken to courteously. The staff member made great efforts to resolve my issues with using my pressure washer, which I had purchased elsewhere, including talking to the manufacturing company on my behalf.

Unable to resolve my issues, I was asked for images to help solve the problems. The manufacturer contacted me via their own internal customer services department and resolved the issue.

All of the time during this difficulty with attempting to solve my issues, In2detailing supported me and guided me where necessary. They have also requested that a part I could easily make use of (but is not made for my machine) be made up as a prototype.

I can thoroughly recommend In2detailing as a great company. The goods are of fantastic quality and the support for their customers is 2nd to none. Great job guys!

Fantastic company. Really fast delivery and any issues amazingly quick to respond. I will definitely be using them going forward for all my car detailing requirements.

I found In2Detailing a pleasure to deal with, everything was easy and my purchase delivered promptly. The pressure washer gun by MTM is a
Nice bit of kit and very well made. I made up some BH auto foam in mine and it generated enough snow foam for two coatings on the car, worked beautifully

Ordered a few times with In2detailing now and they’ve always been excellent. Usually always have what I need in stock and the delivery is fast. Quickly become my go to place for anything car detail related. Highly recommend giving them a go if you need detailing products at a fair price.

Shopped with in 2 detailing many times won't go anywhere else very knowledgeable and friendly to deal with fast shipping can be beaton on price recently bought Garage therapy one car shampoo v3
Excellent product use it on the car weekly and on my works van cuts through the dirt with no effort and seems to be safe on my wax.

Always a quality experience. Imran goes above and beyond.

I have used In2detailing quite a few times now. The price is always good, the delivery is always fast and the after sales service is excellent as well. I’ve only ever had one issue with a product I bought but the issue was sorted out promptly, I highly recommend them for all your detailing needs.

Definitely recommend in2detailing great website for all your car cleaning needs real easy to use webpage we’ll priced have used products for what I need top quality well made products will keep using and telling everyone I know to buy from in2detailing

Excellent tyre dressing applicator. Great fit in the hand and against the tyre face. Foam takes a little to saturate but the best applicator for me.

I’ve had plenty of orders and no issues. My last order had a 5l Bilt Hamber touchless leak a third of the contents into the box. No other item was damaged. I supplied images via email. I’ve phoned and left messages and asked for a call back. I’ve used the webnote system and emailed sales. No contact back. Over 3 weeks trying to get them to even talk to me. Great site until something goes wrong, then silence. Will take my business elsewhere.

Great service, super fast delivery

Shipped very quickly, all of the items were well packaged and good prices too.

in2detailing is now my go to vendor for car detailing supplies.

Have used for years. Great product selection, super fast and reliable.

Ordering is simple.
The web site is incredibly easy to navigate with multiple ways to find what you are looking for. The product information is also extremely helpful as are the reviews.
Products are dispatched very promptly and are well packed and protected.
An excellent organisation to deal with! Wish all other on line suppliers were as good.

Great service.

Very impressed with my first order from In2detailing, the website was recommended from a car cleaning forum.
My foam cannon was easy to order and quick on delivery and they have some good stuff on their website.

Easy to order, decent prices, delivered on time.
Awesome products.

In2Detailing DA9 Dual Action Polishing machine

Easy to use for a beginner
I’m new to detailing and was apprehensive in using this DA polisher for the first time. However it has proved very easy to use and has provided excellent results.