iGarden Omdömen 

Igarden has had supply problems which the customer service team has addressed promptly and with goodwill leaving a feeling of good service despite the underlying problems

My experience with this business has been very positive. The purchasing process was straightforward and easy to navigate, and the customer services has been excellent. Responses have always been very prompt, helpful and responsive to my needs.

The pool vacuum is an excellent product. It worked wonderfully all summer keeping my pool bottom clean. However, one day it just stopped working. A quick call to technical support resolved the issue promptly. I’m happy with the quickness the support gave me in response to my issue.

I had an IGarden pool cleaner K-Series that stop working properly. I reached out to IGarden support and they immediately responded ask relevant questions to my issue and within an hour provide a solution.

The K-series pool has worked so well we don’t use any outside maintenance we are able to maintain the pool ourselves with the help of our K-series pool cleaner we use daily.

I had an issue with my iGarden and it was not working. Their customer service was excellent as well they will honor my warranty and send me a brand new one

While looking for a robot to clean my pool, I came across this site—and all I can say is that it’s fabulous! I initially just intended to take a quick look, but I definitely ended up finding exactly what I was looking for. The information provided is very detailed and accurate, and the site is easy to navigate, offering a variety of options to suit any budget. Reaching out to them with questions or concerns was a very pleasant, quick, and friendly experience. Honestly, I was quite impressed with IGARDEN. I should note that I did see a few products that were out of stock, but aside from that, I am very satisfied with my new "toy." Thanks, IGARDEN team!

I’ve been using the iGarden X PRO 10 for a few weeks now, and so far, I’m quite happy with it.

The product feels solid and well-designed, and the portable setup is very convenient. The water flow is impressive, and it provides a good swimming experience without needing a permanent installation.

Customer service has also been responsive, friendly, and willing to help. It’s reassuring to see a company that takes customer satisfaction seriously.

It’s still too early to comment on long-term reliability, but my overall experience has been positive so far.

These IGarden pool robots are garbage, dont get fooled, I have the Kpro 150 and it's down again, this company sends a lot of $$ on advertisement but nothing on improving the overall functions of the device

Dit bedrijf doet er alles aan om afspraken na te komen !!! Zeer zeker een aanrader om hier iets te bestellen , ik heb de iGarden zwemjet gekocht en uitermate tevreden over het bestellen en contact via klantenservice om alles in goede banen te leiden,
Voor mij een dikke 10 .

i bought the kn40 pool robot it work great for about 1 month until it stop charging. I contacted igarden by phone and they got back to me via email promptly. they trouble shooting the problem it didn't work so they decided to send me a new robot. i must say their costumer service was great .

We bought a self-cleaning pool vacuum from iGarden. The product worked great but after about 6 months the charger stopped working for some reason. I contacted iGarden customer support via email and was almost immediately responded to by Boone. He was fantastic. He helped me troubleshoot each step to identify the problem which ended up being the charger. He offered to send me a brand new charger, at no cost to me, which arrived in just 2 days and immediately solved the problem. He was knowledgeable, courteous, and, above all, just very, very helpful. I have recommended iGarden products to all of my friends and family and would urge anyone to consider their products. Aside from the excellent customer service, the product itself is absolutely fantastic. It cleans my whole pool in probably about an hour, Anyway, I can't say enough about this company and it's products. Give them a try. You won't regret it.

-Ryan

Customer service is great! Very prompt responses and they resolved the issues with my cleaner to my satisfaction.

My unit ended up not working and quickly and easily I was able to have a replacement sent

The customer service team were incredibly prompt and helpful with replies. The shipment was dispatched the next day after purchase and arrived as promised! I look forward to trying out the x35 swimjet shortly. So far had a 10/10 experience.

Excellent customer service - very fast response. Sent me a prepaid shipping label and dropped off the old unit at Fedex. Very simple and efficient. A pleasure to deal with their professional team.

The machine has run daily for several months now and does an excellent job keeping my pool clean just as advertised. We have a zero entry pool with some steps after the zero entry, and in a perfect world the machine could climb the steps and keep the zero entry area as clean as it keeps the rest of the pool. Maybe that will be in an update at some point? Also, customer service has been super responsive and helpful as we have recently discovered a quality defect causing the track to pop off and stop the routines.

The customer service experience went exceptionally smooth. The response to my problem was taken care of in a timely manner. It is so refreshing to deal with a company that actually puts their customers first.

We experienced a slight technical problem with our otherwise perfect K36, and the support team was helpful and knowledgeable in rectifying the situation to our satisfaction. A fine product and a great staff. Thank you.

First, let me say this thing works exactly like it is supposed to - actually probably better. It is everything I expected and more. More importantly, I just had an issue with it. I contacted Igarden. In a matter of minutes, they have a brand new one on its wan. No questions, no argument, no hoops to jump through. I didn’t even have to ask. They just did it. I can’t see how you could possibly be better than that. The only reason I gave it 5 stars is that 6 stars is not an option.

The SwimJet is a great workout for a backyard pool, and the iGarden customer service has been super helpful and accommodating helping to resolve a few issues.