Mindler UK (formerly ieso UK) Omdömen 

My Therapist was on time, very professional and very understanding

Very friendly and very informative, knowing that there was help out there to talk through how l was feeling.

I have had face to face counselling several years ago but this online experience was far better.The counsellor was able to get me to open up better and provide suitable training and exercises over and in between the sessions.Definite improvement in my mental health.

From the start of me being referred to this service from my doctor progress was quick and easy for me to access help. I was kept informed of my progress after each session and provided feedback. I would recommend Ieso to anyone who needs help.

Very worthwhile, subtle but effective.

My experience with the therapist is actually worth 5 stars. It was hugely helpful and has given me many self help tools moving forward. Two things marred the experience though.

1. I had barely met my therapist before I was give the DNA (did not attend) rules - I felt like a school child being told off and threatened with what would happen if I did not attend a session. Two strikes and you are out. This cast a black shadow over my first session.

2. We lost our internet on one occasion and mobile phone coverage (we don’t have a landline) and I couldn’t attend the session, nor could I let anyone know. When I was back on line i received a message where I was told I had received one strike!!! I wasn’t asked why I couldn’t attend the session and was given no chance to explain. I was therefore worried that it would happen again and my counselling would cease. My therapist said if that happened he would ‘plead’ my case. But I should not have been put in this position in the first place. NOT a good way to treat vulnerable people with anxiety and worrying issues. I did raise the issue with my therapist, but he doesn’t make the rules - admin do and he just passes them on.

My therapist was very good, she was kind, understanding and really gave me tools to help me with my day to day life.

At first I wasn’t sure about live text help. However after a few sessions I realised it helped me talk through my problems easier than in person and gave me time to think and reflect on questions and issues I had which I believe I would have struggled to do chatting to someone. The help given was informative and has improved my life.

I had a helpful therapist who gave me some useful strategies and information sheets to read

It was quick, so I did not have to wait long. Alice was promp and listened to what I said and gave me resources to help me.

I was dubious at first with the cbt messaging therapy.
But I honestly found the whole experience amazing. Lin my counsellor was , how can I say this just amazing, she put me at ease, actually listened and I feel genuinely cared. Even to the point when she knew I had difficult days she would message to check I was OK. Having the text to re read at my leasure meant I could pick up on items I may have missed if it were just a vocal conversation. I found this tool extremely useful. I only had to wait a week for my first appointment and the whole way through the process I could contact at any time if I needed support, not just whilst in a session. This experience has been an immense help and I feel so much stronger.i couldn't have done it without their support

I have recommended Jynette Wyatt to a number of people! She is fantastic and with the help of her and Ieso it has changed my life!

Found the sessions really helpful. No judgement, just someone who listened to me. Made me realise I'm not the only one who has a problem.

I initially was a bit sceptical about the therapy as I did not think communicating by messages via the platform would suit me but in fact it did as it gave me more time to think and more anonymity to say how I really felt without the fear of being judged. This therapy helped me by giving me some tools to work with for my social anxiety. Even if I know I have to work by myself now I know also that I can refer to the past sessions via the transcripts saved on the platform. It was very useful too to design with my therapist during the last two sessions a plan for me to use every week: to focus first on the good things I do each week and then to focus on what I did not manage so well and try to see why and cope better next time round. I also appreciated the flexibility of my therapist with appointments when I had to reschedule and the fact that we looked at different aspects and ways to cope with and remedy social anxiety.

Great services, received 10 weeks of CBT. Only took 10 days from registration to assessment and then the treatment started straight away.

Helpful, understanding

This really helped me see my problems from a different perspective and question my negative thoughts.

The CBT sessions were extremely helpful getting me through a tough time. The sessions being online was convenient for me. My therapist was sympathetic and knowledgeable about the issues which had led me to seek help. Fantastic free service. Would have been five stars but the advice leaflets I was sent failed to download properly and I couldn’t save them on my laptop. One document took me three goes to get it all printed off as the pages printed randomly and out of order.

I was prescribed CBT therapy by my GP, and was not sure what to expect. But I am hugely grateful to the service for helping me through a very difficult time; the therapist was fantastic - supportive, informative and kind, giving me strategies to use to help me move forward. Thank you to my GP and to my therapist - this was healthcare at its best.

Ieso was so great at helping me through my problems. My therapist was so supportive and never judged me, she would always listen and give me helpful advice that actually helped. I looked forward to my sessions and they challenged me in a good way. Being able to do therapy through messaging helped me to open up more as I find talking difficult but typing allowed me to think and process what I wanted to say. I definitely recommend Ieso if you are needing some support and the platform is easy to use and I didn't have to wait long to start my therapy.